1. #1
    cates
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    Is it just me or does it seem like Sprint is out of control with their billing? It seems like I get billed twice a month and I have not got a paper bill since I have been with them. I have been with them about 5 years. Does anyone else have this problem?


    See More: Is it just me?




  2. #2
    terryrh
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    Re: Is it just me?

    That is why I bought out of their contract.



  3. #3
    aychico
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    Re: Is it just me?

    Everyone that i know has bought out of sprint. Also about the paper bills, call them and they are required to mail a bill statement.

    I would suggest kicking spring to the curb and switching to Verizon or Cingular

    Nick



  4. #4
    deckof53
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    Re: Is it just me?

    So, do you have more than one Sprint account, say a Nextel account too? That would be the only you would get more than one Sprint bill a month. Also, did you call Sprint and check your mailing address? If it is wrong, of course you will not be mailed a bill.



  5. #5
    LarryP
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    Re: Is it just me?

    Cates,

    I am sorry to hear you are experiencing difficulty with your Sprint billing. I am a Sprint employee and would like to help if possible.

    If this issue has not been resolved, you can reach me at [email protected].

    Regards,

    Larry P.



  6. #6
    iden364
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    Re: Is it just me?

    Its not just you, sprint does this to some of their customers. They just like to mess with customer's brains. : )



  7. #7
    terryrh
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    Re: Is it just me?

    you should change the some to ALL!



  8. #8
    SanyoGirL
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    Re: Is it just me?

    Yeah I seem to have extra charges on most of my sprint bills. It's annoying having to call in for credits.



  9. #9
    PimpNmobiles
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    Re: Is it just me?

    After the Sprint buyout I have been billed some random fee for information or txt messages every month. I call in complain and get a $10 to $25 credit on my next bill every time. I would give them a call if I was you, they will take care of you and I never stay on hold for more than a few minutes and always get someone who speaks english.



  10. #10
    barnacules
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    Re: Is it just me?

    I too get completely crapped on by Sprint every month, you can read the story in my signature if you want to see all the crazy things that have happened while I have been under contract with them



  11. #11
    terryrh
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    Re: Is it just me?

    Quote Originally Posted by PimpNmobiles View Post
    After the Sprint buyout I have been billed some random fee for information or txt messages every month. I call in complain and get a $10 to $25 credit on my next bill every time. I would give them a call if I was you, they will take care of you and I never stay on hold for more than a few minutes and always get someone who speaks english.
    I guess that's the good thing, but I'd still rather not have to even do that. I've had a few problems even with Boost and miscellaneous charges, but they got fixed pretty quick. 2 problems in almost 2 years isn't bad at all. Why can't regular sprint be like that?



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