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  1. by
    MaxineRyder
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    When you upgrade your phone with Sprint, do not accept $20 in exchange for your old phone*. This is a ploy so that you have to buy insurance, which actually gives you very little for your money.

    Insurance is not a bad thing if it actually covers you, but with Sprint's insurance, for $7 per month, if you lose your phone or it breaks and you need a new one, you'll still have to pay a $100 deductible for a smartphone or $50 deductible for a regular phone. I paid $150 for my smartphone when i first purchased it with Sprint, but with Sprint's insurance i'd have to pay two thirds of that value for a replacement! So what's my $7 a month for then?!

    To add further insult, the ‘new’ phone will not even be new, but a refurbished old phone, probably broken by some previous Sprint customer sucker.

    However if you've kept your old phone, you can simply get them to reactivate that. It means you need no insurance and you need never pay for a new phone until you become eligible for your next upgrade, whereupon you will be sold a brand new phone at a substantially reduced price.

    Perhaps, if, after several years, you find that you have accumulated old phones, then why not give Sprint your oldest, crappiest phone for the $20 and teach them a lesson about being suckered. Whatever you do though, always keep the phone from which you have just upgraded, as that old phone is now your insurance.

    The tracker ball on my husband’s Blackberry stopped working, Sprint refused to fix it, made him buy a new phone and then gave him $20 in exchange for his 'unfixable' old phone. Suckered !!!

    Maxine Ryder
    Maxineryder74's Blog | Consumer complaints for those who will not tolerate being conned, robbed and treated to shoddy customer services


    See More: How to protect yourself from Sprint's Insurance scam
    Last edited by MaxineRyder; 08-22-2010 at 02:19 AM. Reason: Made one crucial error




  2. #2
    c0ch3s3
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    Re: How to protect yourself from Sprint's Insurance scam

    sprints 7$ insurance will get you a free fix or replacement if the phone is not physically damaged or lost. if it falls under the lost/physically damaged catagory, you will have to pay a deductible of 50-100$, depending on what kind of phone you had.

    the only time you will have to pay full price to get a phone replacement is if you do not have insurance.
    camstuf likes this.



  3. #3
    MaxineRyder
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    Re: How to protect yourself from Sprint's Insurance scam

    I am fully aware of that, hence my post that it is a scam !!
    Seven dollars a month for just a $50 deductible is disgusting, hence my post !!!!!!!!!!!!!!!!!!!!!
    Maxine



  4. #4
    c0ch3s3
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    Re: How to protect yourself from Sprint's Insurance scam

    Quote Originally Posted by MaxineRyder View Post
    you'll still have to purchase the replacement phone at the full price, sometimes $300 or more per phone. The only thing the insurance affords you is a $50 deductible off that price. [/url]
    a deductible is not a "Deduction" off the full price. it is what you will pay to get a replacement. ex: your deductible is 50$, you pay 50$, they send you a replacement, you dont pay 50$ off the regular price of whatever phone your are getting.
    camstuf likes this.



  5. #5
    MaxineRyder
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    Re: How to protect yourself from Sprint's Insurance scam

    OMG thanks for clarifying. My bad. What i meant was $50 deduction.
    M xx



  6. #6
    camstuf
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    Re: How to protect yourself from Sprint's Insurance scam

    I have the Insurance plan in question, have taken several phones in for repair/replacement through out the years. In every case, the phone was replaced in 3 days or less: No extra charge.
    What scam???
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  7. #7
    MaxineRyder
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    Re: How to protect yourself from Sprint's Insurance scam

    I'm so jealous !! They must love you there, because i was asked to pay for the full price of a new phone minus $50. I was furious !!!



  8. #8
    camstuf
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    Re: How to protect yourself from Sprint's Insurance scam

    Contact a Sprint CRS for an explaination, They might be able to refund you
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