- 07-13-2009, 04:22 PM #1Junior Member
- Posts
- 20
i have a sidekick slide with the prepaid plan, and I had 0.61 left on my balance and they warned me, so that day I went and bought a card and got 10$ added to my account, about 3 hours after that it said my device is going to reset and will restart automatically, well when that happens I lose most of my things, and a screen will come up where I sign in then it says welcome back and says something about a serial number being new or something, well it does it every 5 minutes and its pissing me off it keeps resetting constantly and doing that I have no idea why i've tried taking the battery out, the sim out, master resetting it, nothing works,
› See More: resetting prob with my sidekick slide
- 07-13-2009, 04:29 PM #2
Re: resetting prob with my sidekick slide
Sounds like an OS issue to me. I did a search and there is an OS (operating system) update out there, maybe you should try doing that.
https://rsddownload.motorola.com/dow...are_Update.exe
Download that file, install it and run it.
If not, take it into a T-Mobile store and have them run a software reload / upgrade.
- 07-13-2009, 06:36 PM #3Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
okay thanks, do I download that from my phone or my comp?
- 07-13-2009, 07:18 PM #4
- 07-13-2009, 07:27 PM #5Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
yeah I have one, i'll try it. so how do I get it on my phone through the cable?
- 07-13-2009, 07:38 PM #6
Re: resetting prob with my sidekick slide
With the software listed above.
Download it, install it. Then follow the on screen instructions. It will autosense your phone, then download the firmware to the phone.
It's all done through your computer and the internet on your computer.
It's really not that hard, just give it a shot, and if you have questions during the upgrade, post here and I'll see what I can do.
- 07-13-2009, 07:41 PM #7Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
okay thanks bro.
I don't have a warranty for my phone so I probably shouldn't do this it says..Last edited by Maximus11; 07-13-2009 at 07:48 PM. Reason: Auto-merged Double post
- 07-13-2009, 07:54 PM #8
- 07-13-2009, 07:55 PM #9Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
Ive had it for over a year though. Still okay to try it though?
Last edited by Maximus11; 07-13-2009 at 08:10 PM.
- 07-13-2009, 08:13 PM #10
Re: resetting prob with my sidekick slide
Yeah, give it a shot.
If it yells at you saying it's out of warranty, I hate to direct you to another site, but you might want to try ModMyMoto.com
They have reflash files that you can use, plus walk thru's on how to do it, and what software you are going to need.
- 07-13-2009, 08:20 PM #11Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
well my phone is plugged in but its not detecting it.
- 07-13-2009, 08:54 PM #12
Re: resetting prob with my sidekick slide
Unplug it from the desktop, start, the program, then once it's running, then plug it in.
You will see the mouse cursor turn to a little black cellphone when it starts reading your phones information.
Also, make sure the phone is powered On before you plug it into the USB port.
- 07-13-2009, 08:55 PM #13Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
im getting tired im going to try it tomorrow, thanks
- 07-13-2009, 08:56 PM #14
- 07-13-2009, 09:39 PM #15Junior Member
- Posts
- 20
Re: resetting prob with my sidekick slide
also something else I noticed is it doesnt restart when I don't sign in.
Recover scammed cryptocurrency
in Samsung