- 01-25-2006, 02:37 PM #1Junior Member
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- 7
Hey guys i found a Telus Phone V265 a week ago and im trying to activate via online...but when i do it says that its ESN # is already activated is their anyway that i can still use this phone?
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- 01-25-2006, 02:41 PM #2
i think that you won't be able to activate it as it is already linked to another account. you might want to turn it in to a retailer or something. if not already, it'll probably get reported as missing or stolen.
- 01-25-2006, 02:50 PM #3Newbie
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have u called telus to find out if its on someones account?
- 01-25-2006, 03:11 PM #4Junior Member
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i just called and the guy said that the owner didnt free up the phone yet...so i dnt knw i guess this phone is garbage...any1 who works for Telus can hook me up?
- 01-25-2006, 03:16 PM #5Newbie
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Originally Posted by Jno_liki
well do u kno who owned the phone? and if thats that case ther person can only have one cell phone on a account so they should be able to do something...
I REALLY THINK TELUS HAS THE WORSE CUSTOMER SERVICE EVERY...dont even kno how they are still running..
- 01-25-2006, 03:17 PM #6Junior Member
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no i dnt..i just found this phone a week a ago
- 01-25-2006, 03:22 PM #7Newbie
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oh u found it..nice...hmmm well i dont kno u gotta kno someone on the inside...hey do u kno anything about the samsung i730
- 02-27-2006, 04:59 AM #8Newbie
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If the cell phone is still active with an account would mean that if you use it the customer would be charged for it. If the customer has reported the phone lost or stolen, there's not much you can do, as this point the ESN is flagged as lost/stolen in Telus' internal database. However, it is TM's policy, that they can't bar an ESN longer than 30 days without a police file number, after 30 days then the phone is finders keepers, some reps may still not activate it knowing it's not yours. If the customer files a report, then the phone is barred indefinitley. It most situations, it may be best just to return the phone to a retailer, some customers give awards for these things, more than likely the customer just started a contract and is not eligible for a free phone and would really like that one back....
- 03-27-2006, 08:01 PM #9Member
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Re: Found a telus V265 phone
Just turn it in to a dealer for whatever company it is with...
call people in the contact list...
for gods sake.. get the phone back to it's owner.. be a man.
ppatko
- 03-28-2006, 05:21 PM #10
Re: Found a telus V265 phone
Restore somebody's faith in humanity and either turn it in or try to find the owner. Think how you would feel if the situation were reversed. Did you know that integrity was the most looked up word online in 2005?
- 03-28-2006, 06:20 PM #11Member
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Re: Found a telus V265 phone
"integrity"? was "sex" number 2?
ppatko
- 03-28-2006, 08:00 PM #12
Re: Found a telus V265 phone
People don't look up the definition of sex, they look up the 1-900 number. lol.
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