PAC code unused = still under contract?

On Fri, 23 Dec 2005 02:24:16 GMT, "Rich Wilson"
<[email protected]> wrote:

>Remind me never to do business with you!

I find that quite an offensive comment.

I think you'll find that our customers would tell you that we are very
fair and honest.

We go about our business in an even-handed way, which is one of the
reasons that we have plenty of work despite never ever having spent a
penny on advertising.

But I'd prefer never to do business with you in any event, thanks.

--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

---

› See More: PAC code unused = still under contract?

I'm on anytime 60 (out of contract for over a year) and my bills are
around the £20-25 mark, so any attempt to upgrade my phone is usually
met with a large asking price.

I heard that asking for a PAC would result in them trying to convince
me to stay with orange, but no - conversation went roughly as follows:
"Can I have my PAC please"
"which network are you thinking of transferring to"
"Vodafone"
"Certainly, the PAC will be sent to your mobile shortly and is valid
for 30 days"

That was it - no "why are you leaving orange", or "what might persuade
you to stay". Is this normal? Are they no longer interested in keeping
customers, or just not the ones with bills under £25?

I'm curious as to whether anyone has heard of anything similar - or
whether I should actually ring up the customer retention department and
ask them directly. I'm actually looking to upgrade to the motorola V3X
which is out on vodafone and three already, and shortly to be released
on Orange and want to get the best deal, whilst keeping my number.

Any advice?

On 3 Jan 2006 08:51:19 -0800, "gsc" <[email protected]> wrote:

>Any advice?

I don't think you should have said Vodafone: you should have said
"whichever offers the best value: I've not decided yet"

Of course you could wait a month and call them again with that
approach.

--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

gsc wrote:
<snip>
> That was it - no "why are you leaving orange", or "what might persuade
> you to stay". Is this normal? Are they no longer interested in
> keeping customers, or just not the ones with bills under £25?
<snip>

Seems not.

My biils are circa £100 per month.

Carphone Warehouse didn't do or say anything to try and keep me. Mind you,
they did give me the PAC quicker than they normally would have. Maybe they
just hated me?!
--
Neil

[email protected] declared for all the world to hear...
> My biils are circa £100 per month.

For how many handsets?
--
Regards
Jon

Jon wrote:
> [email protected] declared for all the world to hear...
>> My biils are circa £100 per month.
>
> For how many handsets?

One.
--
Neil