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  1. #1
    Phil
    Guest
    Yesterday my number was supposed to be ported from Orange to Three. If I
    call someone from my Three phone the other person see's the number that was
    supposed to be ported but if anyone except Three customers call the number
    then it still goes through to my Orange phone which hasn't gone dead as has
    been the case when I have had numbers ported in the past. Phoned Three and
    they say the transfer has gone through. Any idea where the problem is likely
    to be?





    See More: My Number Port Has Gone Wrong




  2. #2
    Usenet User
    Guest

    Re: My Number Port Has Gone Wrong


    Phil wrote:

    > Yesterday my number was supposed to be ported from Orange to Three. If I
    > call someone from my Three phone the other person see's the number that was
    > supposed to be ported but if anyone except Three customers call the number
    > then it still goes through to my Orange phone which hasn't gone dead as has
    > been the case when I have had numbers ported in the past. Phoned Three and
    > they say the transfer has gone through. Any idea where the problem is likely
    > to be?


    Orange haven't processed their end of the port -- basically they've not
    updated their systems to point incoming calls to your number to the
    Three network.




  3. #3
    Phil
    Guest

    Re: My Number Port Has Gone Wrong

    "Usenet User" <[email protected]> wrote in message
    news:[email protected]
    > Orange haven't processed their end of the port -- basically they've not
    > updated their systems to point incoming calls to your number to the
    > Three network.
    >

    Thanks for the info, I'll give Orange a ring then.





  4. #4
    Brian
    Guest

    Re: My Number Port Has Gone Wrong


    "Phil" <[email protected]> wrote in message
    news:[email protected]
    > Yesterday my number was supposed to be ported from Orange to Three. If I
    > call someone from my Three phone the other person see's the number that
    > was supposed to be ported but if anyone except Three customers call the
    > number then it still goes through to my Orange phone which hasn't gone
    > dead as has been the case when I have had numbers ported in the past.
    > Phoned Three and they say the transfer has gone through. Any idea where
    > the problem is likely to be?
    >

    There is only one other place the problem is!





  5. #5
    Phil
    Guest

    Re: My Number Port Has Gone Wrong

    Phoned Orange and apparently all ports in and out didn't go through
    correctly yesterday.





  6. #6
    JC
    Guest

    Re: My Number Port Has Gone Wrong

    On Wed, 4 Jan 2006 11:10:42 -0000, "Phil" <[email protected]> wrote:

    >Phoned Orange and apparently all ports in and out didn't go through
    >correctly yesterday.
    >



    Phil, without wishing to state the bloody obvious...shouldn't your second
    phone call have been to Orange (after the first to 3)???

    It seems strange that you are seeking advice on Usenet before contacting
    the parties concerned!
    --

    Regards

    John [Essex, UK]
    Remove the obvious spamtrap to reply



  7. #7
    Phil
    Guest

    Re: My Number Port Has Gone Wrong


    "JC" <johncalias-newsgroupsATyahooD0TcoD0Tuk> wrote in message
    news:[email protected]
    > On Wed, 4 Jan 2006 11:10:42 -0000, "Phil" <[email protected]> wrote:
    > Phil, without wishing to state the bloody obvious...shouldn't your second
    > phone call have been to Orange (after the first to 3)???
    >
    > It seems strange that you are seeking advice on Usenet before contacting
    > the parties concerned!
    > --
    >
    > Regards
    >
    > John [Essex, UK]
    > Remove the obvious spamtrap to reply
    >

    You make a valid point but the problem with calling Orange with a technical
    problem is they email their technical department and then expect you to wait
    3 or more days for a reply. They won't let you talk directly to the
    technical dept. and I have been in a situation before where a problem took 1
    month of emailing back and forth from Orange CS to there technical dept. to
    resolve a problem. I just wanted to make sure the problem was with Orange
    before I got into a potentially long process of getting the problem
    resolved.





  8. #8
    Jon
    Guest

    Re: My Number Port Has Gone Wrong

    [email protected] declared for all the world to hear...
    > Yesterday my number was supposed to be ported from Orange to Three. If I
    > call someone from my Three phone the other person see's the number that was
    > supposed to be ported but if anyone except Three customers call the number
    > then it still goes through to my Orange phone which hasn't gone dead as has
    > been the case when I have had numbers ported in the past. Phoned Three and
    > they say the transfer has gone through. Any idea where the problem is likely
    > to be?


    Give it a few hours to settle down, it will be fine.
    --
    Regards
    Jon



  9. #9
    Jon
    Guest

    Re: My Number Port Has Gone Wrong

    [email protected] declared for all the world to hear...
    > You make a valid point but the problem with calling Orange with a technical
    > problem is they email their technical department


    A top-line number porting question would not go to technical support.

    --
    Regards
    Jon



  10. #10
    Phil
    Guest

    Re: My Number Port Has Gone Wrong


    "Jon" <[email protected]> wrote in message
    news:[email protected]
    > Give it a few hours to settle down, it will be fine.
    > --
    > Regards
    > Jon
    >

    I've given it 2 days now and they still haven't resolved it they're now
    saying tonight at 7pm maybe.





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