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- 05-09-2006, 01:46 AM #1BarryGuest
If I try to dial a UK issued voip elephone number beginning 05602 all I get
is a "You have dialled an incorrect number" message.Have spoken to T-Mobile
customer services who say that the number is an International Premium
number, contrary to what Ofcom tell me.Would the fact that these numbers
aren't listed in the t-mobile T&C's as premium rate and the lack of access
to them without paying an International Call Bar deposit be classed as a
reasonable Breach of Contract to enable me to terminate my contract without
penalty??
Any help or advice would be appreciated.
› See More: T-Mobile and access to 05602 voip numbers
- 05-09-2006, 05:16 AM #2Ivor JonesGuest
Re: T-Mobile and access to 05602 voip numbers
"Barry" <[email protected]> wrote in
message
news:[email protected]
> If I try to dial a UK issued voip elephone number
> beginning 05602 all I get is a "You have dialled an
> incorrect number" message.Have spoken to T-Mobile
> customer services who say that the number is an
> International Premium number, contrary to what Ofcom tell
> me.Would the fact that these numbers aren't listed in the
> t-mobile T&C's as premium rate and the lack of access to
> them without paying an International Call Bar deposit be
> classed as a reasonable Breach of Contract to enable me
> to terminate my contract without penalty?? Any help or advice would be
> appreciated.
Only BT (and Kingston Communications) are *required* to provide access to
*any* number, as has been repeatedly mentioned with regard to NTL and
access to 056 numbers.
T-Mobile or any other network (apart from BT and KC) don't have to provide
access to anyone if they don't want to, there is no obligation on their
part and I very much doubt you'd be able to prove breach of contract.
Ivor
- 05-09-2006, 05:46 AM #3BarryGuest
Re: T-Mobile and access to 05602 voip numbers
Thanks for the reply Ivor, my main gripe is the Premium international bit,
if they don't want to give access then fine but don't try and extract large
amounts of money by classifying 0560 numbers as "International Premium" rate
when everyone knows they are not either "International" or "Premium Rate" as
defined by Ofcom.
I think its just sour grapes by the telcos as usual. Obviously I'm not going
to be phoning myself very often but it causes problems for people wanting to
phone me at home unless , as I have done, I have a geographic voip number
from Sipgate or such like for incoming calls.
"Ivor Jones" <[email protected]> wrote in message
news:[email protected]...
>
>
> "Barry" <[email protected]> wrote in
> message
> news:[email protected]
>> If I try to dial a UK issued voip elephone number
>> beginning 05602 all I get is a "You have dialled an
>> incorrect number" message.Have spoken to T-Mobile
>> customer services who say that the number is an
>> International Premium number, contrary to what Ofcom tell
>> me.Would the fact that these numbers aren't listed in the
>> t-mobile T&C's as premium rate and the lack of access to
>> them without paying an International Call Bar deposit be
>> classed as a reasonable Breach of Contract to enable me
>> to terminate my contract without penalty?? Any help or advice would be
>> appreciated.
>
> Only BT (and Kingston Communications) are *required* to provide access to
> *any* number, as has been repeatedly mentioned with regard to NTL and
> access to 056 numbers.
>
> T-Mobile or any other network (apart from BT and KC) don't have to provide
> access to anyone if they don't want to, there is no obligation on their
> part and I very much doubt you'd be able to prove breach of contract.
>
> Ivor
>
>
- 05-09-2006, 06:07 AM #4andyGuest
Re: T-Mobile and access to 05602 voip numbers
Barry wrote:
> Thanks for the reply Ivor, my main gripe is the Premium international bit,
> if they don't want to give access then fine but don't try and extract large
> amounts of money by classifying 0560 numbers as "International Premium" rate
> when everyone knows they are not either "International" or "Premium Rate" as
> defined by Ofcom.
Suggest to T-mobile that Orange, O2 and Vodafone all cover these
numbers
I'm not sure about the other tariffs, but on O2 it's in inclusive
minutes
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