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  1. #1
    Just called Orange and the guy said that your line 1 is OVP Virgin and
    line 2 is Everyday 50 and cause of that (line 1 is lower than line 2)
    you not allowed to have it and hence going to disconnect line 2!!!!!

    The guy was a huge prat cause at the beginning he said OVP virgin never
    had any subsidy on handsets which we all know is false it did! Now I
    know alot of people has got line 1 OVP virgin and line 2 Everyday 50
    but I want to know in my mind was he right in that I should of never
    had it, and it was done by mistake. Or was it like how I remember an
    expection Orange allow Everyday 50 as line 2 with line 1 of OVP Virgin?

    Can anyone please advise.

    Mark




    See More: orange line 2 on everyday 50 want to cancel




  2. #2
    Brian A
    Guest

    Re: orange line 2 on everyday 50 want to cancel

    On 3 Jun 2006 05:08:31 -0700, [email protected] wrote:

    >Just called Orange and the guy said that your line 1 is OVP Virgin and
    >line 2 is Everyday 50 and cause of that (line 1 is lower than line 2)
    >you not allowed to have it and hence going to disconnect line 2!!!!!
    >
    >The guy was a huge prat cause at the beginning he said OVP virgin never
    >had any subsidy on handsets which we all know is false it did! Now I
    >know alot of people has got line 1 OVP virgin and line 2 Everyday 50
    >but I want to know in my mind was he right in that I should of never
    >had it, and it was done by mistake. Or was it like how I remember an
    >expection Orange allow Everyday 50 as line 2 with line 1 of OVP Virgin?
    >
    >Can anyone please advise.
    >
    >Mark

    I have the same set up, like may others. No problems here. He is right
    about the original regulations but it was allowed, to many, and you
    must, like me, have had that a very long time. I don't think that they
    can just take it away just like that. Perhaps this guy has been
    reading the rules and decided to flex his muscles. Orange, from what
    people tell me, have started to be very rude to some customers. I am
    sure they wouldn't mind losing ED50 customers but it is flawed
    thinking. I went on Orange about 12 years ago because a friend was on
    it - then about a dozen of his friends joined Orange for the same
    reason - many of my friends and relations joined me etc. etc. Orange
    have been rude to him and he is now considering leaving. The bad
    publicity ripples through and others are starting to considering
    their position.
    Remove 'no_spam_' from email address.



  3. #3
    Simon Ough
    Guest

    Re: orange line 2 on everyday 50 want to cancel


    <[email protected]> wrote in message
    news:[email protected]
    > Just called Orange and the guy said that your line 1 is OVP Virgin and
    > line 2 is Everyday 50 and cause of that (line 1 is lower than line 2)
    > you not allowed to have it and hence going to disconnect line 2!!!!!
    >
    > The guy was a huge prat cause at the beginning he said OVP virgin never
    > had any subsidy on handsets which we all know is false it did! Now I
    > know alot of people has got line 1 OVP virgin and line 2 Everyday 50
    > but I want to know in my mind was he right in that I should of never
    > had it, and it was done by mistake. Or was it like how I remember an
    > expection Orange allow Everyday 50 as line 2 with line 1 of OVP Virgin?


    The official business rule is that you cannot have a higher talkplan on Line
    2 than on Line 1, except if your Line 1 plan is OVP EQ Virgin. this has been
    the rule for 6 years now. If someone tells you otherwise, then they are
    wrong.

    Simon





  4. #4

    Re: orange line 2 on everyday 50 want to cancel


    Simon Ough wrote:
    > <[email protected]> wrote in message
    > news:[email protected]
    > > Just called Orange and the guy said that your line 1 is OVP Virgin and
    > > line 2 is Everyday 50 and cause of that (line 1 is lower than line 2)
    > > you not allowed to have it and hence going to disconnect line 2!!!!!
    > >
    > > The guy was a huge prat cause at the beginning he said OVP virgin never
    > > had any subsidy on handsets which we all know is false it did! Now I
    > > know alot of people has got line 1 OVP virgin and line 2 Everyday 50
    > > but I want to know in my mind was he right in that I should of never
    > > had it, and it was done by mistake. Or was it like how I remember an
    > > expection Orange allow Everyday 50 as line 2 with line 1 of OVP Virgin?

    >
    > The official business rule is that you cannot have a higher talkplan on Line
    > 2 than on Line 1, except if your Line 1 plan is OVP EQ Virgin. this has been
    > the rule for 6 years now. If someone tells you otherwise, then they are
    > wrong.
    >

    is that still correct? Cause supposely by them line 2 has to be lower
    than 1 and no expection with OVP EQ Virgin. (things change.) And they
    will be now going round to people with line 1 Virgin line 2 Everyday 50
    and cancel the line 2. But if you are correct in what are you saying
    do you know where it was publish or something cause out of principle I
    want to get my line 2 back or an apology on prinicipal.! Also to Brian
    I agree with you entirely alot of ppl follow me on what network I tell
    them so yes my everyday 50 might not make them money directly but
    indirectly it does. Like a business just came in today who ask what
    network I use / would recommend, do you think Orange was one of
    them..... Line rental would be 300+...... per month

    Likewise do you feel like I can tell friends / family to sign up to
    Orange for free boardband cause you know 2 years ddown the line "oh
    sorry we change busy you can't have broadband unless you have orange tv
    as well, so we are going to disconnect your broadband straight away.
    BEEEP there goes your email, and you were expecting an important email
    to it.. That was also my main issue the fact he just cancel it on the
    stop that could of been my main contact number, did not like offer me
    to port the number, transfer it to pay as you go, change my line 1 to
    talk 200 just said "your line 1 is OVP virgin your line 2 is Everyday
    50 you not allow that I am going to disconnect line 2 and nothing you
    can do about it. Cause it is additional service do not have to give
    notice and we are entiteld to do so. beeep disconnected.

    Still got my other two single line everyday 50 lines :-)




  5. #5
    Simon Ough
    Guest

    Re: orange line 2 on everyday 50 want to cancel

    Reply to me via email with your mobile number. I will call you tomorrow and
    see if I can do anything to help, as you should not have lost ED50 on Line
    2. If something has been applied, even in error, they cannot remove it
    unless asked to by the customer.

    [email protected] (remove NOSPAM)

    Simon





  6. #6

    Re: orange line 2 on everyday 50 want to cancel


    Simon Ough wrote:
    > Reply to me via email with your mobile number. I will call you tomorrow and
    > see if I can do anything to help, as you should not have lost ED50 on Line
    > 2. If something has been applied, even in error, they cannot remove it
    > unless asked to by the customer.
    >


    thanx for the help
    mark




  7. #7
    Simon Ough
    Guest

    Re: orange line 2 on everyday 50 want to cancel

    <[email protected]> wrote in message
    news:[email protected]

    > thanx for the help
    > mark


    See? Miracles CAN happen with Orange mate. Glad to see you got your Everyday
    50 reconnected.

    Simon





  8. #8
    David Horne, _the_ chancellor of the duchy of besses o' th' barn and prestwich tesco 24h offy
    Guest

    Re: orange line 2 on everyday 50 want to cancel

    Simon Ough <[email protected]> wrote:

    > <[email protected]> wrote in message
    > news:[email protected]
    >
    > > thanx for the help
    > > mark

    >
    > See? Miracles CAN happen with Orange mate.


    I'll believe it when I get the check I was promised after they charged
    me for a service on a cancelled account. I've a feeling I'll have to
    call my bank to make a complaint about them at the end of the week...

    --
    David Horne- http://www.davidhorne.net
    usenet (at) davidhorne (dot) co (dot) uk
    http://homepage.mac.com/davidhornecomposer http://soundjunction.org



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