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- 08-08-2006, 10:29 AM #1GillGuest
About 6 weeks ago i got a se w900i that was locked to vodafone, i got the
phone unlocked via a code from vodafoneunlockcodes and the phone was working
great untill today.
I went to use the phone today and it just said inactive sim, ive cleaned it
still got the same message, i tried my sim in another phone it was ok, iv
tried another o2 sim in the w900 and it still says the same thing, iv tried
manually selecting the network and that does nothing even tried a master
reset that did nothing.
Has anybody got any idea whats wrong ? could vodafone know iv unlocked the
phone and disabled it for some reason ?
Cheers
› See More: w900i unlocked to o2 problem
- 08-10-2006, 08:10 AM #2Aaron WhiffinGuest
Re: w900i unlocked to o2 problem
> About 6 weeks ago i got a se w900i that was locked to vodafone, i got the
> phone unlocked via a code from vodafoneunlockcodes and the phone was
> working great untill today.
> I went to use the phone today and it just said inactive sim, ive cleaned
> it still got the same message, i tried my sim in another phone it was ok,
> iv tried another o2 sim in the w900 and it still says the same thing, iv
> tried manually selecting the network and that does nothing even tried a
> master reset that did nothing.
> Has anybody got any idea whats wrong ? could vodafone know iv unlocked the
> phone and disabled it for some reason ?
Sounds to me like a problem with the SIM not phone
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- 08-11-2006, 07:40 PM #3Chris BoydGuest
Re: w900i unlocked to o2 problem
On 2006-08-08 17:29:41 +0100, "Gill" <[email protected]> said:
> About 6 weeks ago i got a se w900i that was locked to vodafone, i got
> the phone unlocked via a code from vodafoneunlockcodes and the phone
> was working great untill today.
> I went to use the phone today and it just said inactive sim, ive
> cleaned it still got the same message, i tried my sim in another phone
> it was ok, iv tried another o2 sim in the w900 and it still says the
> same thing, iv tried manually selecting the network and that does
> nothing even tried a master reset that did nothing.
> Has anybody got any idea whats wrong ? could vodafone know iv unlocked
> the phone and disabled it for some reason ?
>
Unlikely that vodafone did anything. Where did you get the handset?
Sounds like it either could have been blacklisted, or that something
around the SIM contacts has gone faulty.
Chris
- 08-13-2006, 03:30 AM #4KevGuest
Re: w900i unlocked to o2 problem
Gill wrote:
> About 6 weeks ago i got a se w900i that was locked to vodafone, i got the
> phone unlocked via a code from vodafoneunlockcodes and the phone was working
> great untill today.
> I went to use the phone today and it just said inactive sim, ive cleaned it
> still got the same message, i tried my sim in another phone it was ok, iv
> tried another o2 sim in the w900 and it still says the same thing, iv tried
> manually selecting the network and that does nothing even tried a master
> reset that did nothing.
> Has anybody got any idea whats wrong ? could vodafone know iv unlocked the
> phone and disabled it for some reason ?
>
> Cheers
Hi Gill,
I work for Vodafone and might be able to help you.
Vodafone wouldn't be able to re-lock the W900i if the NUC (network
unlock code) you had provided from Vodafone Customer Services was
successfully entered into the handset.
I'd suggest going to www.vodafone.co.uk, selecting the 'contact us'
option and then 'email'. If you drop our Email Customer Services
department an email, ensuring that you type the code FIT135 into the
body of the email, we'll be able to take a look into this for you.
Make sure your email includes the following details:
- Make and model of handset
- IMEI number (you can find this by entering * # 0 6 # and pressing
send)
Once we've got your email, we'll be able to investigate this
further for you with our Network Resolutions department.
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