Results 1 to 8 of 8
  1. #1
    garrie
    Guest
    I am hoping that Orange actually view these groups from time to time as
    it seems they are trying thier very best to allienate thier custommers.
    I run a small business and I have around 5 handsets and a couple of
    data cards. It doesnt equate to much but its a fair chunk of money
    which is gong to them monthly. What do I actually get for this? The
    connection is variable to non existant in some areas of Kent, so much
    so that some of my team have had to change to O2. When I want to do
    anything with orange I have to phone 345 wich can take some time for
    them to bother to answer (the record is 6 hours- oddly I gave up and
    phoned new sales and got through straight away) When you want to change
    anything on the account you have to fax- yes fax confirmation- they
    cant accept email. To top it all you instruct them to do something and
    everyone you speak to gives you diffrent answers to your questions so
    much so that we transfred authority to a diffrent person- we were told
    no fax was required and they confirmed full authority on all hand sets.
    The new user calls immediately and is told that authority must be faxed
    and they only have authority on one number and that one was not even
    thier own!!

    ~Rather than winge on about thier lack of service and total disregard
    for thier customers I am moving my account elsewhere. If you are
    looking to use orange as the provider for your business look else
    where. Anyone suggest a good business network- preferably one that
    operates in the real world.




    See More: Orange Business Services- sorry services is a bad description.




  2. #2
    Colin Forrester
    Guest

    Re: Orange Business Services- sorry services is a bad description.

    garrie wrote:

    > Anyone suggest a good business network- preferably one that
    > operates in the real world.


    Have you tried Vodafone?




  3. #3
    Ivor Jones
    Guest

    Re: Orange Business Services- sorry services is a bad description.



    "garrie" <[email protected]> wrote in message
    news:[email protected]
    > I am hoping that Orange actually view these groups from
    > time to time as it seems they are trying thier very best
    > to allienate thier custommers.


    And you've only just found this out..?!

    Ivor





  4. #4

    Re: Orange Business Services- sorry services is a bad description.


    Hi

    I can put you with a Vodafone Business Service Provider currently
    offering half price rental on lead handset for duration of 24 month
    contract ie 5000 shared mins normally 420 now 210. Sharers 12.50
    each.

    If you'd like to discuss further, my email is my full name at my
    business name dot com

    (If you've got numbers you'd like to port, it's worth getting your PAC
    code(s) asap, as this offer's not likely to be around for very long).

    Regards

    Simon Clark
    Business Telecoms




  5. #5
    Ivor Jones
    Guest

    Re: Orange Business Services- sorry services is a bad description.

    <[email protected]> wrote in message
    news:[email protected]
    > Hi
    >
    > I can put you with a Vodafone Business Service Provider
    > currently offering half price rental on lead handset for
    > duration of 24 month contract ie 5000 shared mins
    > normally 420 now 210. Sharers 12.50 each.


    Did I ask you to..?

    Don't spam.

    Ivor





  6. #6
    james
    Guest

    Re: Orange Business Services- sorry services is a bad description.


    "garrie" <[email protected]> wrote in message
    news:[email protected]
    >I am hoping that Orange actually view these groups from time to time as
    > it seems they are trying thier very best to allienate thier custommers.


    Switch to Vodafone, never had any problems with them. They provide what
    they say and offer good deals for business users.





  7. #7

    Re: Orange Business Services- sorry services is a bad description.


    Hi Ivor

    My post was directed towards the OP, who actually asked for
    recommendations of other networks, as he was unhappy with Orange.

    Relevant posts are not spam.

    Regards

    Simon Clark
    Business Telecoms




  8. #8
    Mark
    Guest

    Re: Orange Business Services- sorry services is a bad description.

    Our company (3-400 users) has just moved to Orange from 02. Most people
    have complained bitterly about the drop in coverage and due to this
    quite a few have taken the option to port to Vodafone.

    I lost my business handset the other day, had to call Orange 'CS'
    several times and followed all of their instructions. They then
    declined my insurance, despite me doing what they said. When I pointed
    this out to the agent, he said 'I can only apologise for the
    information my colleagues have provided to you. It will cost 70 for a
    replacement' IN THE SAME BREATH. Fortunately, my company will pay - but
    that's not the point.

    It was the last straw with them: I was so disgusted, I immediately gave
    them thirty days' notice on my personal contract. I'd been with them
    for five years and spend about 800 per year. Orange is rubbish,
    expensive and worse than Voda and 02 now which is clear by the number
    of contract users deserting them. Steer well clear.

    It's interesting to note quite a few long-standing users on here have
    left.

    PS Anyone point me to any good websites for personal contracts on o2
    and Voda?
    [email protected] wrote:
    > Hi Ivor
    >
    > My post was directed towards the OP, who actually asked for
    > recommendations of other networks, as he was unhappy with Orange.
    >
    > Relevant posts are not spam.
    >
    > Regards
    >
    > Simon Clark
    > Business Telecoms





  • Similar Threads