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  1. #1
    Guest
    Email from O2 saying "your bill is already available to view online at
    the shop, http://www.O2.co.uk/shop. Simply click on the View My Bill
    section on the top left hand corner of the screen".
    I click on it (https://shop.o2.co.uk/cgi-bin/myacc/jsp/MyAccount.jsp)
    but it all it shows is four sections: Buy Online | My Profile | Online
    Help and Get into O2 Active.
    I have tried with IE and Firefox but nothing. Anyone know of a
    workaround or tips on how I can actually view the bill e.g. What pop-ups
    allowed etc?
    Thanks very much.





    See More: View O2 Bill - can't see anything




  2. #2
    Martin Jay
    Guest

    Re: View O2 Bill - can't see anything

    In message <[email protected]>, <[email protected]>
    writes
    >Email from O2 saying "your bill is already available to view online at
    >the shop, http://www.O2.co.uk/shop. Simply click on the View My Bill
    >section on the top left hand corner of the screen".
    >I click on it (https://shop.o2.co.uk/cgi-bin/myacc/jsp/MyAccount.jsp)
    >but it all it shows is four sections: Buy Online | My Profile | Online
    >Help and Get into O2 Active.
    >I have tried with IE and Firefox but nothing. Anyone know of a
    >workaround or tips on how I can actually view the bill e.g. What pop-ups
    >allowed etc?


    O2 has been having a bit of a bad day today. I had several problems
    logging in earlier: after a long pause I kept getting a message saying
    my username and password were incorrect.

    Anyway, is this the first O2 bill you've tried to look at online? If
    so, perhaps your O2 account and mobile number haven't been linked.
    Unfortunately I have no idea how you do this because it's been several
    years since I went through the process.

    It is possible to set up an O2 web account without having an O2 SIM.
    Such an account can be used for sending free SMS and email from their
    website. From what you say, it appears that's the type of account you
    have.
    --
    Martin Jay
    Phone/SMS: +44 7740 191877
    Fax: +44 870 915 2124



  3. #3
    Guest

    Re: View O2 Bill - can't see anything

    It's a monthly O2 contract.





  4. #4
    purple pete
    Guest

    Re: View O2 Bill - can't see anything


    "" <[email protected]> wrote in message
    news:[email protected]
    > It's a monthly O2 contract.
    >

    Just logged into mine ok and seems ok (Monthly contract too)

    MIne was an "Online acct" anyway so all was set up automatically anyway.

    How did you get ur acct?





  5. #5
    Guest

    Re: View O2 Bill - can't see anything

    Finally found the error: O2 had set up my monthly bill with a login that
    I had not been notified about.
    Hopefully all okay now.





  6. #6
    Nigel Wade
    Guest

    Re: View O2 Bill - can't see anything

    wrote:

    > Finally found the error: O2 had set up my monthly bill with a login that
    > I had not been notified about.
    > Hopefully all okay now.


    Didn't they send you a text? I received my userid and password in separate texts
    when my SIM was activated. Not that I needed them as it was setup using the
    same userid/password I created when I bought the phone/contract from their
    online shop.

    --
    Nigel Wade



  7. #7
    Guest

    Re: View O2 Bill - can't see anything

    I was told to create a login but "somehow" this never got linked to my
    Sim/Contract account. Was always wondering why I could never see
    anything about my minutes and all that. ;-)





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