Vodafone 3g Data Card

Hi
I have a Vodafone 3g Data card plugged into a Sony XP SP2 laptop. The
laptop has just been put onto a domain, so a new profile has been
created. When I come to fire up the Vodafone software I get an error
message saying that the phone book has become corupt.

I have uninstalled and reinstalled the software but I am still getting
the error message. As usual, Vodafone are being their helpful selves.

Does anybody have any ideas?

Lewis

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<[email protected]> wrote in message
news:[email protected]...
> Hi
> I have a Vodafone 3g Data card plugged into a Sony XP SP2 laptop. The
> laptop has just been put onto a domain, so a new profile has been
> created. When I come to fire up the Vodafone software I get an error
> message saying that the phone book has become corupt.
>
> I have uninstalled and reinstalled the software but I am still getting
> the error message. As usual, Vodafone are being their helpful selves.

don't use the software - just use the dial up connection.

[email protected] wrote:
> Hi
> I have a Vodafone 3g Data card plugged into a Sony XP SP2 laptop. The
> laptop has just been put onto a domain, so a new profile has been
> created. When I come to fire up the Vodafone software I get an error
> message saying that the phone book has become corupt.
>
> I have uninstalled and reinstalled the software but I am still getting
> the error message. As usual, Vodafone are being their helpful selves.
>
> Does anybody have any ideas?

If added to a domain are there any Group Polices which now prevent you
for doing certain things on the laptop? Have you now lost local power
or admin rights?

Colin Forrester wrote:
> [email protected] wrote:
> > Hi
> > I have a Vodafone 3g Data card plugged into a Sony XP SP2 laptop. The
> > laptop has just been put onto a domain, so a new profile has been
> > created. When I come to fire up the Vodafone software I get an error
> > message saying that the phone book has become corupt.
> >
> > I have uninstalled and reinstalled the software but I am still getting
> > the error message. As usual, Vodafone are being their helpful selves.
> >
> > Does anybody have any ideas?
>
> If added to a domain are there any Group Polices which now prevent you
> for doing certain things on the laptop? Have you now lost local power
> or admin rights?

To be fair it's not really Vodafone's fault, it sounds like the new
profile has changed something. I would simply use the dial up
connections instead and avoid the software if it's having a problem.
You can check the driver's are working correctly from the device
manager. If they are then you just need to create a dial up connection
using the connect card drivers and dialing *99# has the phone
number........

mojo wrote:
> Colin Forrester wrote:
>> [email protected] wrote:
>>> Hi
>>> I have a Vodafone 3g Data card plugged into a Sony XP SP2 laptop. The
>>> laptop has just been put onto a domain, so a new profile has been
>>> created. When I come to fire up the Vodafone software I get an error
>>> message saying that the phone book has become corupt.
>>>
>>> I have uninstalled and reinstalled the software but I am still getting
>>> the error message. As usual, Vodafone are being their helpful selves.
>>>
>>> Does anybody have any ideas?

>> If added to a domain are there any Group Polices which now prevent you
>> for doing certain things on the laptop? Have you now lost local power
>> or admin rights?

> To be fair it's not really Vodafone's fault, it sounds like the new
> profile has changed something. I would simply use the dial up
> connections instead and avoid the software if it's having a problem.
> You can check the driver's are working correctly from the device
> manager. If they are then you just need to create a dial up connection
> using the connect card drivers and dialing *99# has the phone
> number........

Lewis has been silent - but if a Group Policy has locked down his
laptop, the ability to even add a dial-up connection may have been
removed. If the laptop has been placed on a domain and the card fails
to work I would just hand it to the IT department to deal with.