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  1. #1
    SkyCatcher
    Guest
    Hi,

    As subject - I have just got an o2 contract phone and was wondering if there
    is a number you can dial to find out how many mins/txts you have left for
    the month? My old VirginMobile did.

    I have trawle3d their website and could find nothing.

    Thanks,

    Sky





    See More: o2 contract - is there a number to call to find out your current usage?




  2. #2
    BC
    Guest

    Re: o2 contract - is there a number to call to find out your currentusage?

    SkyCatcher wrote:
    > Hi,
    >
    > As subject - I have just got an o2 contract phone and was wondering if there
    > is a number you can dial to find out how many mins/txts you have left for
    > the month? My old VirginMobile did.
    >
    > I have trawle3d their website and could find nothing.
    >
    > Thanks,
    >
    > Sky
    >
    >


    No, you have to go to your account online to check usage details and
    even then they can be up to 24 hours behind. Check the unbilled figures
    as the inclusive usage information is incorrect. Don't bother
    complaining, I wrote to them not long after joining O2 last New years
    Eve, they just say that they are aware of the problem and are trying to
    resolve it!

    Can't wait to request my PAC at the end of the year! Out of Orange,
    Virgin, T-Mobile, Three & O2, O2 is the one I will not use again.



  3. #3
    David R
    Guest

    Re: o2 contract - is there a number to call to find out your current usage?

    "BC" <[email protected]> wrote in message
    news:[email protected]
    > No, you have to go to your account online to check usage details and even
    > then they can be up to 24 hours behind. Check the unbilled figures as the
    > inclusive usage information is incorrect. Don't bother complaining, I
    > wrote to them not long after joining O2 last New years Eve, they just say
    > that they are aware of the problem and are trying to resolve it!
    >
    > Can't wait to request my PAC at the end of the year! Out of Orange,
    > Virgin, T-Mobile, Three & O2, O2 is the one I will not use again.


    A lot of posts recently slagging the billing system - in terms of displaying
    information, it's pretty damn good. Also, all mobile networks have some
    delay or another in putting your recent calls online, even BT, a landline
    provider, has the same issue, it's normal.





  4. #4
    BC
    Guest

    Re: o2 contract - is there a number to call to find out your currentusage?

    David R wrote:
    > "BC" <[email protected]> wrote in message
    > news:[email protected]
    >> No, you have to go to your account online to check usage details and even
    >> then they can be up to 24 hours behind. Check the unbilled figures as the
    >> inclusive usage information is incorrect. Don't bother complaining, I
    >> wrote to them not long after joining O2 last New years Eve, they just say
    >> that they are aware of the problem and are trying to resolve it!
    >>
    >> Can't wait to request my PAC at the end of the year! Out of Orange,
    >> Virgin, T-Mobile, Three & O2, O2 is the one I will not use again.

    >
    > A lot of posts recently slagging the billing system - in terms of displaying
    > information, it's pretty damn good. Also, all mobile networks have some
    > delay or another in putting your recent calls online, even BT, a landline
    > provider, has the same issue, it's normal.
    >
    >


    I can understand a delay in putting recent calls online, I can't
    understand why they can't offer an up to date remaining minutes balance.

    Three can do this, the balance is up to date, as soon as you hang up a
    call or send a text the information is bang up to date.



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