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  1. #1
    Resident Drunk
    Guest
    Hi all,

    My 11 year old daughter has been receiving pornography sent to her
    phone and has now received a text thanking her for an order
    she has not placed and been told it has cost £2.

    She has deleted the porn (in her words - horrible pictures) but came to
    show me the text above.

    The text tells her to email [email protected] and is from 8420128.

    She assures me that she has not texted any competitions, ringtones -
    essentially anyone other than her friends and parents. Going through her
    sent texts would appear to confirm this (and I do believe her as she
    does not know how to delete individual messages. This was a new sim 3
    weeks ago from O2.

    Can anyone shed any light other than one of her 'friends' getting hold
    of the phone ?

    Many Thanks




    See More: Porn being sent to childs phone ?




  2. #2
    Steve Terry
    Guest

    Re: Porn being sent to childs phone ?

    "Resident Drunk" <[email protected]> wrote in message
    news:[email protected]...
    > Hi all,
    > My 11 year old daughter has been receiving pornography sent to her
    > phone and has now received a text thanking her for an order
    > she has not placed and been told it has cost £2.
    > She has deleted the porn (in her words - horrible pictures) but came to
    > show me the text above.
    > The text tells her to email [email protected] and is from 8420128.
    > She assures me that she has not texted any competitions, ringtones -
    > essentially anyone other than her friends and parents. Going through her
    > sent texts would appear to confirm this (and I do believe her as she does
    > not know how to delete individual messages. This was a new sim 3 weeks ago
    > from O2.
    >
    >

    Welcome to Blairs caviet emptor Britain. It's long been possible to forge
    text headers requesting reverse charge text services.
    It's been said that some of the "hackers" are employed by the reverse text
    service,
    or simply do it to random numbers for fun, as hackers do.

    AFAIK T Mobile is still the only network that offers opt out of reverse
    text,
    None of the networks want to, as it would admit there is a problem,
    and they make a fortune sharing the stolen revenue.

    Send STOP to the text number, which they claim stops further text.
    It's the only safeguard if you can call it that, which OFCom seems to think
    we need

    Steve Terry





  3. #3
    john
    Guest

    Re: Porn being sent to childs phone ?


    "Resident Drunk" <[email protected]> wrote in message
    news:[email protected]...
    > Hi all,
    >
    > My 11 year old daughter has been receiving pornography sent to her
    > phone and has now received a text thanking her for an order
    > she has not placed and been told it has cost £2.
    >
    > She has deleted the porn (in her words - horrible pictures) but came to
    > show me the text above.
    >
    > The text tells her to email [email protected] and is from 8420128.
    >
    > She assures me that she has not texted any competitions, ringtones -
    > essentially anyone other than her friends and parents. Going through her
    > sent texts would appear to confirm this (and I do believe her as she does
    > not know how to delete individual messages. This was a new sim 3 weeks ago
    > from O2.
    >
    > Can anyone shed any light other than one of her 'friends' getting hold of
    > the phone ?
    >
    > Many Thanks
    >

    report it to the police who will take action as it is against the law at
    present. They will be able to access the messages sent to and from your
    daughter's phone and take action against the company under the Obscene
    Publications Act and various Telecommunications Acts. Either she requested
    the service or one of her friends did via her phone with or without her
    knowledge.
    Mobile companies refuse to stop reverse charging, but people using the
    companies are happy to just let it continue and say nothing or change
    networks. The more people refuse to do anything, the more companies will
    make out of them - they do it by allowing stolen phones to be used on
    networks when they know they are stolen.
    IMEI and phone numbers are cross referenced by mobile companies and all
    details of calls and text messages etc kept for 5 years. I see this
    information all the time.
    Lost revenue is a reason for companies taking no action.

    If you're unhappy - and the mobile company does nothing - all change to
    Tmobile!
    Quite simple, it's your choice so don't moan.





  4. #4
    Resident Drunk
    Guest

    Re: Porn being sent to childs phone ?

    john wrote:
    > "Resident Drunk" <[email protected]> wrote in message
    > news:[email protected]...
    >> Hi all,
    >>
    >> My 11 year old daughter has been receiving pornography sent to her
    >> phone and has now received a text thanking her for an order
    >> she has not placed and been told it has cost £2.
    >>
    >> She has deleted the porn (in her words - horrible pictures) but came to
    >> show me the text above.
    >>
    >> The text tells her to email [email protected] and is from 8420128.
    >>
    >> She assures me that she has not texted any competitions, ringtones -
    >> essentially anyone other than her friends and parents. Going through her
    >> sent texts would appear to confirm this (and I do believe her as she does
    >> not know how to delete individual messages. This was a new sim 3 weeks ago
    >> from O2.
    >>
    >> Can anyone shed any light other than one of her 'friends' getting hold of
    >> the phone ?
    >>
    >> Many Thanks
    >>

    > report it to the police who will take action as it is against the law at
    > present. They will be able to access the messages sent to and from your
    > daughter's phone and take action against the company under the Obscene
    > Publications Act and various Telecommunications Acts. Either she requested
    > the service or one of her friends did via her phone with or without her
    > knowledge.
    > Mobile companies refuse to stop reverse charging, but people using the
    > companies are happy to just let it continue and say nothing or change
    > networks. The more people refuse to do anything, the more companies will
    > make out of them - they do it by allowing stolen phones to be used on
    > networks when they know they are stolen.
    > IMEI and phone numbers are cross referenced by mobile companies and all
    > details of calls and text messages etc kept for 5 years. I see this
    > information all the time.
    > Lost revenue is a reason for companies taking no action.
    >
    > If you're unhappy - and the mobile company does nothing - all change to
    > Tmobile!
    > Quite simple, it's your choice so don't moan.


    Thanks for offering advice but you could use a little work on your delivery.

    I am doing something - asking here for info and have written to Momac
    (cc'd to Ofcom).

    And I don't moan - I'm more of a grunter.



  5. #5
    Andrew Woodvine
    Guest

    Re: Porn being sent to childs phone ?

    Steve Terry wrote:
    > Welcome to Blairs caviet emptor Britain. It's long been possible to forge
    > text headers requesting reverse charge text services.
    > It's been said that some of the "hackers" are employed by the reverse text
    > service,
    > or simply do it to random numbers for fun, as hackers do.


    I am not sure why you think this is possible. Yes, it's possible to
    forge text headers if you are not using a third party SMSC and not your
    network's own SMSC, but all a reverse-billed text operator needs to do
    is check the mobile number in the text header, look-up which network
    this is on, and then ensure that this corresponds with the relevant SMS
    centre number of the received SMS.

    Most reverse-billed text operators work on short-codes anyway, so if
    you are using a third party SMSC to send a text message to a
    short-code, it won't end up going anywhere anyway.

    Andrew Woodvine




  6. #6

    Re: Porn being sent to childs phone ?

    Dear Sir,

    As the Commercial Director of MoMac UK Limited, and also a father of 2,
    I take these issues very seriously.

    There are a number of possibilities that I would like to address in
    order to find a resolution to the delivery of content deemed unsuitable
    for children.

    The seven-digit code refers to an MT code, this is used to identify
    content and it's origins. Your code is for a download only area;
    therefore the content has been requested (Unlike a subscription service
    whereby the content would have been delivered automatically)

    It would also have been requested from a WAP session, the transaction
    ID is collected via clicking a confirmation page, hence the reason why
    you did not see an outbound MO (Mobile Originated text)

    If you would like to contact me directly with your daughters phone
    number, I will be happy to provide you with dates and times of the
    request. As with children of this age it tends to be that someone has
    had access to her handset and downloaded content as a practical joke.
    My information should be able to give you an indication of who would
    have been able to accept the terms and conditions required to trigger a
    delivery.

    Many operators also run MSISDN (Mobile numbers) in rotation, therefore
    if a "pay as you go" sim has been inactive for some time they have been
    know to re-release the MSISDN for distribution. If that number has
    subscribed to a service in the past it may continue to receive
    messages.

    However in this case you are not involved in any subscription service
    as the download has been requested.

    Should you require any further information please do not hesitate to
    contact me.

    Yours sincerely

    Ben Phillips





    Resident Drunk wrote:
    > Hi all,
    >
    > My 11 year old daughter has been receiving pornography sent to her
    > phone and has now received a text thanking her for an order
    > she has not placed and been told it has cost £2.
    >
    > She has deleted the porn (in her words - horrible pictures) but came to
    > show me the text above.
    >
    > The text tells her to email [email protected] and is from 8420128.
    >
    > She assures me that she has not texted any competitions, ringtones -
    > essentially anyone other than her friends and parents. Going through her
    > sent texts would appear to confirm this (and I do believe her as she
    > does not know how to delete individual messages. This was a new sim 3
    > weeks ago from O2.
    >
    > Can anyone shed any light other than one of her 'friends' getting hold
    > of the phone ?
    >
    > Many Thanks





  7. #7
    Resident Drunk
    Guest

    Re: Porn being sent to childs phone ?

    [email protected] wrote:
    > Dear Sir,
    >
    > As the Commercial Director of MoMac UK Limited, and also a father of 2,
    > I take these issues very seriously.



    Ben,

    I appreciate the reply here - I have just received an email reply from
    you company.

    I will send you the details via email however this transfer was
    initiated at 7:37am on Saturday morning whilst my daughter was asleep.

    As I say - I will send you the full details via email.

    Regards

    Jon Ross


    >
    > Resident Drunk wrote:
    >> Hi all,
    >>
    >> My 11 year old daughter has been receiving pornography sent to her
    >> phone and has now received a text thanking her for an order
    >> she has not placed and been told it has cost £2.
    >>
    >> She has deleted the porn (in her words - horrible pictures) but came to
    >> show me the text above.
    >>
    >> The text tells her to email [email protected] and is from 8420128.
    >>
    >> She assures me that she has not texted any competitions, ringtones -
    >> essentially anyone other than her friends and parents. Going through her
    >> sent texts would appear to confirm this (and I do believe her as she
    >> does not know how to delete individual messages. This was a new sim 3
    >> weeks ago from O2.
    >>
    >> Can anyone shed any light other than one of her 'friends' getting hold
    >> of the phone ?
    >>
    >> Many Thanks

    >




  8. #8

    Re: Porn being sent to childs phone ?


    Andrew Woodvine wrote:

    > I am not sure why you think this is possible. Yes, it's possible to
    > forge text headers if you are not using a third party SMSC and not your
    > network's own SMSC, but all a reverse-billed text operator needs to do
    > is check the mobile number in the text header, look-up which network
    > this is on, and then ensure that this corresponds with the relevant SMS
    > centre number of the received SMS.
    >
    > Most reverse-billed text operators work on short-codes anyway, so if
    > you are using a third party SMSC to send a text message to a
    > short-code, it won't end up going anywhere anyway.
    >
    > Andrew Woodvine


    A couple of years ago, I received my invoice from Orange listing about
    12 of these £1.28+vat charges.

    I didn't have a clue what they were (I'm 40 years old and have no need
    for the latest Pop-Idol ringtones)...........upon ringing Orange's
    "customer service" department to make the relevant enquiries, I was
    rather fortunate to speak to a lovely chap called Jeff who, rather
    conveniently for me, was working his last night there; apparently he'd
    had enough.

    He was therefore slightly more forthcoming than he might have been
    otherwise; he assured me that it was very simple to visit an internet
    website, enter a random mobile number and...............well, as they
    say, the rest is history, you're subscribed to x dozen reverse charged
    SMS's per month for the rest of your life.

    Itemised billing will reveal these but I pity the poor buggers on PAYG.




  9. #9
    Colin Wilson
    Guest

    Re: Porn being sent to childs phone ?

    > He was therefore slightly more forthcoming than he might have been
    > otherwise; he assured me that it was very simple to visit an internet
    > website, enter a random mobile number and...


    On the flipside of this, I believe for this to be enforceable, the
    website doing the "signing up" would need to be keeping accurate logs or
    be in breach of the data protection act.

    Any premium rate company not able to provide conclusive logs of the IP
    from which the signup occurred should be required to refund all costs.

    I had the same a while ago with one company trying this pathetic excuse
    on me, and soon arranged a refund when I told them to keep all their
    logs for the small claims case I was going to take against them !
    (letting them know that deleting the data would be classed as
    destruction of their own "evidence" that I had allegedly ever requested
    their **** in the first place)

    IIRC it was com-uk.com who tried this one on - who were also shown on
    the companies house as a dormant non-trading company at the time...



  10. #10
    Resident Drunk
    Guest

    Re: Porn being sent to childs phone ?

    Resident Drunk wrote:
    > Hi all,
    >
    > My 11 year old daughter has been receiving pornography sent to her
    > phone and has now received a text thanking her for an order
    > she has not placed and been told it has cost £2.
    >
    > She has deleted the porn (in her words - horrible pictures) but came to
    > show me the text above.
    >
    > The text tells her to email [email protected] and is from 8420128.
    >
    > She assures me that she has not texted any competitions, ringtones -
    > essentially anyone other than her friends and parents. Going through her
    > sent texts would appear to confirm this (and I do believe her as she
    > does not know how to delete individual messages. This was a new sim 3
    > weeks ago from O2.
    >
    > Can anyone shed any light other than one of her 'friends' getting hold
    > of the phone ?
    >
    > Many Thanks
    >



    I just wanted to add to this that since posting, Ben Phillips from Momac
    has been extremely courteous and helpful and that I do not believe his
    company was in any way in the wrong.

    Ben has sent me a great deal of information which I am now presenting to O2.



  11. #11
    Motorcyclesaur
    Guest

    Re: Porn being sent to childs phone ?

    "Resident Drunk" <[email protected]> wrote in message
    news:[email protected]...

    > Ben has sent me a great deal of information which I am now presenting to
    > O2.


    This is a very interesting story, please keep us updated.




  12. #12
    Richard Parkin
    Guest

    Re: Porn being sent to childs phone ?


    "Motorcyclesaur" <[email protected]> wrote in message
    news:[email protected]...
    > "Resident Drunk" <[email protected]> wrote in message
    > news:[email protected]...
    >
    >> Ben has sent me a great deal of information which I am now presenting to
    >> O2.

    >
    > This is a very interesting story, please keep us updated.


    And nice to see a company being proactive in their customer service!





  13. #13
    Ivor Jones
    Guest

    Re: Porn being sent to childs phone ?



    "Richard Parkin" <[email protected]> wrote in message
    news:[email protected]
    > "Motorcyclesaur" <[email protected]> wrote in
    > message news:[email protected]...
    > > "Resident Drunk" <[email protected]> wrote in message
    > > news:[email protected]...
    > >
    > > > Ben has sent me a great deal of information which I
    > > > am now presenting to O2.

    > >
    > > This is a very interesting story, please keep us
    > > updated.

    >
    > And nice to see a company being proactive in their
    > customer service!


    How about them being proactive in not profiting from reverse charge scams
    in the first place..?

    It doesn't matter who sent the message(s) or who is ultimately
    responsible; the fact that the facility to send them exists is enough.


    Ivor





  14. #14
    Nomen Nescio
    Guest

    Re: Porn being sent to childs phone ?

    "Resident Drunk" <[email protected]> wrote in message
    news:[email protected]

    > I just wanted to add to this that since posting, Ben
    > Phillips from Momac has been extremely courteous and
    > helpful and that I do not believe his company was in any
    > way in the wrong.


    Except that his company makes money out of reverse charge text scams. The company may not instigate them directly, but they facilitate them and profit from them.

    KF





  15. #15
    Schtop!
    Guest

    Re: Porn being sent to childs phone ?


    > Except that his company makes money out of reverse charge text scams. The company may not instigate them directly, but they facilitate them and profit from them.
    >
    > KF


    How is this a scam? It looks like this was something that was either
    ordered via the handset or there was a mistake in the billing
    procedure.
    Either way it seems like the people at MoMac have taken this on board
    and are dealing with the issue in the correct manner and if this was
    incorrectly charged then they will be forced to give a refund.

    Also, what about the consumers who do want these services? Should we
    just stop all premium billing services just cause a few people out
    there can't control what their kids download on their phones?

    No, we should complain to our network operators who do not seem to have
    the right information at the start of the query or have the staff that
    seem to be able to give the correct advice. At the end of the day the
    mobile networks make at least 50% from these premium text services and
    they are the ones who charge you through your phone bill, yet they do
    not seem to want to help get you the refund.

    Funny that huh?




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