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- 12-24-2006, 01:18 AM #16Charlie MitchellGuest
Re: Feedback about Three
purple pete wrote:
> Not wishing to poo this thread but has CS improved esp from over the water?
>
>
>
No, it's hard work, you have to say everything slowly and you
have to explain the same question several times IME.
It takes 4 times longer to get what you want out of the Indian
call centres because they HAVE to use their scripts, a recent
example of this is Sky, my remote broke, we went through god
knows how many checks, batteries, what kind of batteries,
when did you put them in etc etc, I ended up telling the
useless cow to feck off and called their Scottish number,
now it's sky so I was still on hold for 10 minutes before
speaking to someone, but I told them remote was broke, they
said oh dear and posted out another.
I really do hate Indian call centres.
--
(\__/) Charlie Mitchell.
(='.'=) Smooth Christmas Radio NOW ONLINE!
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