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  1. #1
    Atropos
    Guest
    Not been here a while and have just entered into an Orange contract(Dolphin
    25), so I apologise if this is nothing new to you guys.

    What I didn't realise when I got my bill, was that Orange charge 1p for
    delivery reports and actually charge 30p to send a message to 241 - their
    own Orange Weds film thing!

    Dig at OneStopPhoneShop - they advertised the tariff at 25 a month. Didn't
    mention VAT on top did they.

    Arrgh.

    --
    Atropos





    See More: Orange - Cheeky buggers!




  2. #2
    Craig Rider
    Guest

    Re: Orange - Cheeky buggers!

    X-No-Archive: yes
    "Atropos" <[email protected]> wrote in message
    news:[email protected]
    > What I didn't realise when I got my bill, was that Orange charge 1p for
    > delivery reports and actually charge 30p to send a message to 241 - their
    > own Orange Weds film thing!
    >


    According to http://orangewednesdays.orange.co.uk/ it's now 35p. That's
    gone up a bit from the 10p it started out as!





  3. #3
    Gaz
    Guest

    Re: Orange - Cheeky buggers!

    Atropos wrote:
    > Not been here a while and have just entered into an Orange
    > contract(Dolphin
    > 25), so I apologise if this is nothing new to you guys.
    >
    > What I didn't realise when I got my bill, was that Orange charge 1p for
    > delivery reports and actually charge 30p to send a message to 241 - their
    > own Orange Weds film thing!
    >
    > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month.
    > Didn't
    > mention VAT on top did they.
    >
    > Arrgh.


    If the tarif is not a business tarif (or likely to be used specifically for
    business use), i think an obligation exists to include vat in prices.

    Gaz





  4. #4
    Colin Wilson
    Guest

    Re: Orange - Cheeky buggers!

    > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month. Didn't
    > mention VAT on top did they.


    Wonder if that might be illegal as it was a consumer contract - afaik
    consumer contracts should only be advertised at the VAT inclusive price
    now, or at very least the VAT inclusive price should be shown as
    prominently as the VAT exclusive one.



  5. #5
    Ivor Jones
    Guest

    Re: Orange - Cheeky buggers!

    "Colin Wilson"
    <[email protected]> wrote in
    message news:[email protected]
    > > Dig at OneStopPhoneShop - they advertised the tariff at
    > > 25 a month. Didn't mention VAT on top did they.

    >
    > Wonder if that might be illegal as it was a consumer
    > contract - afaik consumer contracts should only be
    > advertised at the VAT inclusive price now, or at very
    > least the VAT inclusive price should be shown as
    > prominently as the VAT exclusive one.


    This has come up on uk.telecom.voip a few times with regard to the single
    line VoIP service provided by www.gradwell.com - they are primarily a
    business supplier, but they do offer residential service (which I have,
    and am very happy with) but this is still advertised on their site without
    VAT added (although the recently added 12 month pay-up-front package I
    have just seen there is shown with VAT included, strange..!)

    It doesn't really bother me as I read the small print before I signed up,
    but I can see how some people would miss it.

    Ivor





  6. #6

    Re: Orange - Cheeky buggers!


    Colin Wilson wrote:

    > > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month. Didn't
    > > mention VAT on top did they.

    >
    > Wonder if that might be illegal as it was a consumer contract - afaik
    > consumer contracts should only be advertised at the VAT inclusive price
    > now, or at very least the VAT inclusive price should be shown as
    > prominently as the VAT exclusive one.


    The requirement is to state that a price excludes VAT only -- not to
    show the VAT inclusive price for consumers. So, for example, 25
    +VAT, or a footnote indicating "all prices exclude VAT at the
    prevailing rate".




  7. #7
    Chris Boyd
    Guest

    Re: Orange - Cheeky buggers!

    On 2006-12-29 16:09:25 +0000, "Atropos" <[email protected]> said:

    > <snip>


    > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month.
    > Didn't mention VAT on top did they.


    Dolphin 25 is the price once VAT has been added. On the second
    (ex-vat) page of your bill, you will see the tariff charged at 21.xx
    which is the ex-vat price.

    If it's your first bill and it's slightly bigger than expected, it's
    because your first bill is pro-rata and therefore for a full month and
    a bit. It's up to the retailer to fully explain that though.

    Chris




  8. #8
    Jeremy Porteous
    Guest

    Re: Orange - Cheeky buggers!

    "Craig Rider" <[email protected]> wrote in message
    news:[email protected]
    > X-No-Archive: yes
    > "Atropos" <[email protected]> wrote in message
    > news:[email protected]
    >> What I didn't realise when I got my bill, was that Orange charge 1p for
    >> delivery reports and actually charge 30p to send a message to 241 - their
    >> own Orange Weds film thing!

    >
    > According to http://orangewednesdays.orange.co.uk/ it's now 35p. That's
    > gone up a bit from the 10p it started out as!


    30p + VAT = 35p

    JP



    --
    Posted via a free Usenet account from http://www.teranews.com




  9. #9
    Jon
    Guest

    Re: Orange - Cheeky buggers!

    [email protected] declared for all the world to hear...
    > Not been here a while and have just entered into an Orange contract(Dolphin
    > 25), so I apologise if this is nothing new to you guys.
    >
    > What I didn't realise when I got my bill, was that Orange charge 1p for
    > delivery reports and actually charge 30p to send a message to 241 - their
    > own Orange Weds film thing!


    You're still getting a free ticket worth approx 5? You're still "up" on
    the deal!

    > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month. Didn't
    > mention VAT on top did they.


    VAT is included in the 25, than is why.
    --
    Regards
    Jon



  10. #10
    Colin Wilson
    Guest

    Re: Orange - Cheeky buggers!

    > Dig at OneStopPhoneShop - they advertised the tariff at 25 a month. Didn't
    > mention VAT on top did they.


    Further to my other reply, i'll quote a post made by Harry Stottle
    across a few other groups earlier today

    -----
    Subject: VAT inclusive prices when selling to the public. ASA ruling.

    There have been several discussions in various newsgroups recently about
    if companies are obliged to quote VAT inclusive prices when advertising
    goods or items for sale to the general public. The main objectors
    against quoting VAT inclusive prices have been companies that sell to
    other companies, but who also sell to the general public, and their
    argument was that because they do not have to quote VAT inclusive prices
    when selling to other companies, this somehow excuses them from quoting
    VAT inclusive prices if they also sell to the general public.

    The ASA (Advertising Standard Agency) has recently ruled that Dell
    Computers misled customers when advertising items to the general public,
    the ASA stated that when advertising good to the general public, VAT
    inclusive prices must be quoted, and these VAT inclusive prices must be
    at least as prominent as the VAT exclusive price if the VAT exclusive
    price is used, in other words, the VAT inclusive price must be stated
    alongside the VAT exclusive price, and the type face used must be at
    least as large and as clear as the VAT exclusive price.

    Below is a quote from the article in PCPro magazine, the links to the
    article and the ASA ruling are given below the quote, so please, if you
    are a business, and selling goods or items to the general public, as
    well as to other companies, lets have VAT inclusive prices quoted in
    your adverts, and stop trying to hide behind the mistaken belief that
    you do not have to comply with the law on quoting VAT inclusive prices
    in your adverts.

    <Quote> 'We nevertheless considered that, because the insert targeted
    both the general public and businesses, the VAT-inclusive prices should
    have been given at least equal prominence to the VAT-exclusive prices.
    We also considered that, because the desktops could be of interest to
    non-business users who would be unable to get a desktop for 199, the
    approach of using a "from" price excluding VAT was misleading. '

    ASA told Dell to take greater care in future. Specifically, it should
    'avoid errors that could lead to consumer disappointment'. The
    organisation also told Dell to ensure that VAT-inclusive and
    VAT-exclusive prices were quoted with equal prominence in adverts with a
    general readership. </Quote>

    http://www.pcpro.co.uk:80/news/99545...-says-asa.html

    http://www.asa.org.uk/asa/adjudicati..._ADJ_42026.htm
    -----



  11. #11
    Steve
    Guest

    Re: Orange - Cheeky buggers!


    "Craig Rider" <[email protected]> wrote in message
    news:[email protected]
    > X-No-Archive: yes
    > "Atropos" <[email protected]> wrote in message
    > news:[email protected]
    >> What I didn't realise when I got my bill, was that Orange charge 1p for
    >> delivery reports and actually charge 30p to send a message to 241 - their
    >> own Orange Weds film thing!
    >>

    >
    > According to http://orangewednesdays.orange.co.uk/ it's now 35p. That's
    > gone up a bit from the 10p it started out as!

    There is an alternative though..........

    Dont send the text and pay full price for the cinema tickets?

    Which would save you most money?

    Steve





  12. #12
    David Hearn
    Guest

    Re: Orange - Cheeky buggers!

    Jon wrote:
    > [email protected] declared for all the world to hear...
    >> Not been here a while and have just entered into an Orange contract(Dolphin
    >> 25), so I apologise if this is nothing new to you guys.
    >>
    >> What I didn't realise when I got my bill, was that Orange charge 1p for
    >> delivery reports and actually charge 30p to send a message to 241 - their
    >> own Orange Weds film thing!

    >
    > You're still getting a free ticket worth approx 5? You're still "up" on
    > the deal!


    Not around here - it's 7.40 for an evening cinema ticket at our local
    (to Surrey) cinemas! Even more reason to use the Orange Wednesdays offer.

    D



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