OVP Virgin upgrades

>> Below my 250 upgrade fee there's a 'sign out' thingy. So, I signed out
>> and
>> then signed back in with ...
>> One of the other numbers
>> My *same* a/c password
>> Then it asked for my a/c number and away to go.


Worked the same way for me as well.. Ordered my second free upgrade phone
that way. Still got another 2 more ovp-virgins but do nto want to be greedy


Dom

---

› See More: OVP Virgin upgrades

In message <[email protected]>, Neil
<[email protected]> writes
>Now available again from the Orange website.
>Nokia 6070 is free, other phones start at £50,

Before I do something rash, does anyone know if there's any reason why
the new SIM cards supplied won't work in old Nokia NK402s?
--
Gyp
Change to dotcom to reply

In message <[email protected]>, J B <[email protected]>
writes
>Sorted it now ....
>
>Below my 250 upgrade fee there's a 'sign out' thingy. So, I signed out and
>then signed back in with ...
>One of the other numbers
>My *same* a/c password
>Then it asked for my a/c number and away to go.

JB, just so I understand, are both of your phones on one account (i.e.
on one bill) or are they two accounts (two bills) managed under one
on-line account?

I've got my 7 OVP-Virgin phones and my one ED50 on one account (one
bill) and by Canary on another account (second bill), but with both
managed through one online account. At present, despite messing about I
can only get an upgrade against one of the Virgin numbers.

I'm rather regretting the efforts I went to to migrate all of the OVP
phones onto one bill...
--
Gyp
Change to dotcom to reply

[email protected] declared for all the world to hear...
> > Yes.
>
> I got the free upgrade on my account of Line 1 ovp virgin, Line 2 ED 50 ~
> this now means I have to continue for another 12 months ;-)
>
> Have given the free upgrade to my wife and just put her ovp virgin Sim in
> and the phone is working a treat.
>
> So in my case no.

It will self-register after a period of time, potentially leaving you
without a working SIM for a while. Best to do it yourself so you don't
get caught out.
--
Regards
Jon

"Gyp" <[email protected]> wrote in message
news[email protected]...

> JB, just so I understand, are both of your phones on one account (i.e. on
> one bill) or are they two accounts (two bills) managed under one on-line
> account?

Just one account with one bill. It's a business a/c, dunno it that makes any
difference.

Still got one phone to 'upgrade', but it rejected the password. It offered
to text me a new password, but as the phone isn't with me, I didn't bother.
Will try harder tomorrow!

Have you tried the 439 (50ppm) help desk number? I did yesterday for the
'rejected password' phone mentioned above. I told the guy I wanted to send
texts from the website, but couldn't log in. ;-)


--

J B

Dominique Reynolds wrote:

> > Yes.
>
> I got the free upgrade on my account of Line 1 ovp virgin, Line 2 ED 50 ~
> this now means I have to continue for another 12 months ;-)
>
> Have given the free upgrade to my wife and just put her ovp virgin Sim in
> and the phone is working a treat.
>
> So in my case no.

Yep but what about the SIM that came with the phone to replace your
exisiting SIM.

I can use the phone with other SIMS no problem but if I don't "register"
the new phone/sim to my account what happens I wonder ?

--
Freddy.

In message <[email protected]>, J B <[email protected]>
writes

>Just one account with one bill. It's a business a/c, dunno it that makes any
>difference.
>
>Still got one phone to 'upgrade', but it rejected the password. It offered
>to text me a new password, but as the phone isn't with me, I didn't bother.
>Will try harder tomorrow!

I've finally managed to get 2 sorted, I definitely can't seem to log in
to the phone numbers that I transferred in when I moved my phones onto
one account.

>Have you tried the 439 (50ppm) help desk number? I did yesterday for the
>'rejected password' phone mentioned above. I told the guy I wanted to send
>texts from the website, but couldn't log in. ;-)

I haven't.

If I've got a problem with my IT, I understand why I have to pay them
50p per minute to tell me how to fix it.

When they've got a problem with their IT, I resent paying them 50p per
minute for me to tell them how to fix it.

--
Gyp
Change to dotcom to reply

"Gyp" <[email protected]> wrote in message
news:[email protected]...

> I've finally managed to get 2 sorted, I definitely can't seem to log in to
> the phone numbers that I transferred in when I moved my phones onto one
> account.

So, I sorted my last one today. (Also my first 6070 arrived)

I kept messing with the log on - can't remember exactly what I did - but
told the web site that I wanted to register a new number (coz they said it
wasn't on their list!).
They sent me a new log in number by text and away we went!

Why can't you log on?


--

J B

In message <[email protected]>, J B <[email protected]>
writes

>I kept messing with the log on - can't remember exactly what I did - but
>told the web site that I wanted to register a new number (coz they said it
>wasn't on their list!).
>They sent me a new log in number by text and away we went!
>
>Why can't you log on?

I've had so many goes in various ways I've rather lost track, but as two
of the handsets are 35 miles away and the other in the boot of the
missus' car at the moment I can't sit and wait for texts. I'll try again
later in the week when I get to the other phones.
--
Gyp
Change to dotcom to reply

"Gyp" <[email protected]> wrote in message
news:[email protected]...

> I've had so many goes in various ways I've rather lost track, but as two
> of the handsets are 35 miles away and the other in the boot of the missus'
> car at the moment I can't sit and wait for texts. I'll try again later in
> the week when I get to the other phones.

Methinks that's the only way - just hope that orange haven't 'twigged' then
and withdrawn the offer!!


--

J B

"J B" <[email protected]> wrote in message
news:[email protected]...
> "Gyp" <[email protected]> wrote in message
> news:[email protected]...
>
>> I've had so many goes in various ways I've rather lost track, but as two
>> of the handsets are 35 miles away and the other in the boot of the
>> missus' car at the moment I can't sit and wait for texts. I'll try again
>> later in the week when I get to the other phones.
>
> Methinks that's the only way - just hope that orange haven't 'twigged'
> then and withdrawn the offer!!

A colleague did 3 upgrades online. One phone turned up (well actually the
box did without the phone but thats another story). He only got a second
email for the one that turned up so he phoned Orange to find out what was
happening with the other two to be told that he wasn't allowed the upgrades
offered online as he was on OVP Virgin. She said that f he wanted any
upgrades they would cost him and that if he tried again online they wouldn't
get processed as his account had been flagged.

I've suggested he contact trading standards as Orange are offering
personalised upgrades via their website that they are then not honouring.

This is a similar situation as last year, hopefully peristance in
re-ordering the upgrades will pay off again.

Jack Torrence wrote:
>
> A colleague did 3 upgrades online. One phone turned up (well actually
> the box did without the phone but thats another story).

We don't work together do we Jack?

I upgraded online on Saturday. Parceline courier arrived 10 minutes ago and
delivered an Orange branded box containing:

an AC-3X charger
a SIM
generic Nokia manual
Orange 'get started' manual
Orange 'mobile internet' leaflet
Orange 'get started' leaflets x 2

....and that's it. No handset, no battery.

I called 150p141 and the 'offline' team will apparently get another phone to
me within 3 days.

Grant <[email protected]> wrote:

> Jack Torrence wrote:
> >
> > A colleague did 3 upgrades online. One phone turned up (well actually
> > the box did without the phone but thats another story).
>
> We don't work together do we Jack?
>
> I upgraded online on Saturday. Parceline courier arrived 10 minutes ago and
> delivered an Orange branded box containing:
>
> an AC-3X charger
> a SIM
> generic Nokia manual
> Orange 'get started' manual
> Orange 'mobile internet' leaflet
> Orange 'get started' leaflets x 2
>
> ...and that's it. No handset, no battery.
>
> I called 150p141 and the 'offline' team will apparently get another phone to
> me within 3 days.

Same here :-( There's a batch of them. Orange are sending me a bag to
return it, and then sending out a new phone. So sometime next year
then.

Ivor

"Grant" <[email protected]> wrote in message
news:[email protected]...
> Jack Torrence wrote:
>>
>> A colleague did 3 upgrades online. One phone turned up (well actually
>> the box did without the phone but thats another story).
>
> We don't work together do we Jack?
>
> I upgraded online on Saturday. Parceline courier arrived 10 minutes ago
> and delivered an Orange branded box containing:
>
> an AC-3X charger
> a SIM
> generic Nokia manual
> Orange 'get started' manual
> Orange 'mobile internet' leaflet
> Orange 'get started' leaflets x 2
>
> ...and that's it. No handset, no battery.
>
> I called 150p141 and the 'offline' team will apparently get another
> phone to me within 3 days.

Mine arrived today, same thing.

"Grant" <[email protected]> wrote in message
news:[email protected]...
> Jack Torrence wrote:
>>
>> A colleague did 3 upgrades online. One phone turned up (well actually
>> the box did without the phone but thats another story).
>
> We don't work together do we Jack?

Probably not. Orange have admitted that loads went out with the phone
missing. They are currently investigating and sending out replacements.

> I upgraded online on Saturday. Parceline courier arrived 10 minutes ago
> and delivered an Orange branded box containing:
>
> an AC-3X charger
> a SIM
> generic Nokia manual
> Orange 'get started' manual
> Orange 'mobile internet' leaflet
> Orange 'get started' leaflets x 2
>
> ...and that's it. No handset, no battery.
>
> I called 150p141 and the 'offline' team will apparently get another phone
> to me within 3 days.
>