OVP Virgin upgrades

"Ivor" <[email protected]> wrote in message
news:1hrojip.rl02av12q8stzN%[email protected]...
> Grant <[email protected]> wrote:
>
>> Jack Torrence wrote:
>> >
>> > A colleague did 3 upgrades online. One phone turned up (well
>> > actually
>> > the box did without the phone but thats another story).
>>
>> We don't work together do we Jack?
>>
>> I upgraded online on Saturday. Parceline courier arrived 10 minutes
>> ago and
>> delivered an Orange branded box containing:
>>
>> an AC-3X charger
>> a SIM
>> generic Nokia manual
>> Orange 'get started' manual
>> Orange 'mobile internet' leaflet
>> Orange 'get started' leaflets x 2
>>
>> ...and that's it. No handset, no battery.
>>
>> I called 150p141 and the 'offline' team will apparently get another
>> phone to
>> me within 3 days.

I called them and I have to send a fax (to an 0870 number) with my
account number, phone number and details of what is missing and then will
get a fax back with instructions!

---

› See More: OVP Virgin upgrades

Hmm, My order for a C600 was rejected today "due to me being on the Virgin OVP
tarrif". Is this just russian roulette as last year I got the upgrade fine?

Do I try again?

Cheers,

Mike

"Mike Myers" <mike.myers@baes> wrote in message
news:[email protected]...
> Hmm, My order for a C600 was rejected today "due to me being on the Virgin
> OVP
> tarrif". Is this just russian roulette as last year I got the upgrade
> fine?
>
> Do I try again?

Seems to be pot luck whether you get them or not. I got 3 out of 3, so did a
colleague, but another colloegue only got 1 out 3.

Last year persistance paid off, so i'd keep trying as long is says £0
upgrade fee when you log in.

If i didn't get all 3 of mine i'd have complained to trading standards that
orange fail to honour the personalised upgrade offers on thier website.

"Jack Torrence" <room217[at]overlook.freeserve.co.uk> wrote in message
news:[email protected]...

> Last year persistance paid off, so i'd keep trying as long is says £0
> upgrade fee when you log in.

I will try again, thanks. I spoke to a woman at customer services before my
second try and she said its due to the fact that I dont pay line rental, I
would have to pay the RRP for the phone, I didnt even bother to ask what that
was.

Anyway attempt 2 underway.

> If i didn't get all 3 of mine i'd have complained to trading standards that
> orange fail to honour the personalised upgrade offers on thier website.

Not sure if I could really be bothered to go to the hassle of all that.

Mike

>> ...and that's it. No handset, no battery.

>
> Mine arrived today, same thing.


First OVP arrived last week and all ok. Second one arrived and had same
problem. No handset, no battery or hands free!
Phoned then this morning at 08:30 and they will investigate. SO GLAD to hear
that I'm not alone.


Dom

On Wed, 3 Jan 2007 17:53:44 -0000, "Neil"
<[email protected]> wrote:

>Now available again from the Orange website.
>Nokia 6070 is free, other phones start at £50,
>
>Regards,
>
>Neil

just ordered a 6070 for free

unlike the freeloaders on this group, I still use my orange sim, for
Orange Wednesday's movie tickets and voicemail pickup

--
http://www.unimobiles.com | http://www.unlockyourphone.co.uk
UK Specialists in Refurbished Mobile Phones & Accessories

"Unimobiles.com" <[email protected]> wrote in message
news:[email protected]...
>
> just ordered a 6070 for free
>
> unlike the freeloaders on this group, I still use my orange sim, for
> Orange Wednesday's movie tickets and voicemail pickup

I'll have you know I still use one of my three OVP-Virgin SIMs. Only because
it has some of the original £5 credit left - comes in handy on wednesdays
;o)