Mobile Outlet Cashback

On Fri, 27 Apr 2007 22:22:23 +0100, "Carfax Abbey"
<[email protected]> wrote:

>Anyone out there with experience of Mobile Outlet Cashbacks?
>
>Are they reliable or am I likely to get my fingers burned?
>
I got burned

---

› See More: Mobile Outlet Cashback

On Sat, 28 Apr 2007 00:28:54 +0100, CM <[email protected]>
wrote:

>On Fri, 27 Apr 2007 22:22:23 +0100, "Carfax Abbey"
><[email protected]> wrote:
>
>>Anyone out there with experience of Mobile Outlet Cashbacks?
>>
>>Are they reliable or am I likely to get my fingers burned?
>>
>I got burned

In what way ?

> As in, you failed to meet the terms and conditions of the contract, you
> mean? Or what?
>
Duh. He means the obvious. You send the claim in, meeting the Ts & Cs, they
deny your claim on some unreasonable pretext and then refuse to negotiate,
or they say they never received the claim. It happens all the time and some
vendors are worse than others.

On Sat, 28 Apr 2007 18:52:38 GMT, "Spookytooth"
<[email protected]> wrote:

>
>> As in, you failed to meet the terms and conditions of the contract, you
>> mean? Or what?
>>
>Duh. He means the obvious. You send the claim in, meeting the Ts & Cs, they
>deny your claim on some unreasonable pretext and then refuse to negotiate,
>or they say they never received the claim. It happens all the time and some
>vendors are worse than others.
>

Well it might be obvious to you but it isn't to us . You have quoted
at least two reasons why it might be he had problems . I'd like to
hear the real reason and not some theory as to what it might be

Stuart

On Sat, 28 Apr 2007 00:54:41 +0100, Stuart B <[email protected]>
wrote:

>On Sat, 28 Apr 2007 00:28:54 +0100, CM <[email protected]>
>wrote:
>
>>On Fri, 27 Apr 2007 22:22:23 +0100, "Carfax Abbey"
>><[email protected]> wrote:
>>
>>>Anyone out there with experience of Mobile Outlet Cashbacks?
>>>
>>>Are they reliable or am I likely to get my fingers burned?
>>>
>>I got burned
>
>In what way ?

Oh hi

Was about 3 years ago. Something in the T&Cs was a bit vague - so I
called them, endlessly to confirm what it meant. They didn't answer,
said they'd check and call back. Eventually told me what they wanted -
I did that.

No cashback.

They sent back a copy of the T&Cs with one of the contradictory bits
highlighted.

So, maybe my fault somehow, but far too much hassle - I've just kept
an eye out for basic good contracts since. There business model is
based on people not getting their cashback.

CM wrote:
> On Fri, 27 Apr 2007 22:22:23 +0100, "Carfax Abbey"
> <[email protected]> wrote:
>
>> Anyone out there with experience of Mobile Outlet Cashbacks?
>>
>> Are they reliable or am I likely to get my fingers burned?
>>
> I got burned

I nearly got burned - when I was sending my phone4u claim in, I read the
bit about "any failed or missed or invalid claim invalidates all future
claims" etc etc.

Just as I was sticking it in the envelope, I saw that, over the page, on
its own, completely randomly and for no reason, was the signature and
date section.

I wonder how many people invalidate a couple of £hundred of cashback
because of that?

On Apr 28, 7:52 pm, "Spookytooth" <[email protected]> wrote:
> > As in, you failed to meet the terms and conditions of the contract, you
> > mean? Or what?
>
> Duh. He means the obvious. You send the claim in, meeting the Ts & Cs, they
> deny your claim on some unreasonable pretext and then refuse to negotiate,
> or they say they never received the claim. It happens all the time and some
> vendors are worse than others.

Can't you "serve" the claim in some way? If you've met the Ts & Cs
then can they choose not to pay out? Sounds like a job for the small
claims court to me. To be honest, this is why I've never used a
cashback contract, although I'm tempted.