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  1. #16
    Jon
    Guest

    Re: Stolen phone - big bill :-( - damage reduction needed!

    [email protected] declared for all the world to hear...
    >
    > "Jon" <[email protected]> wrote in message
    > news:[email protected]...
    > > [email protected] declared for all the world to hear...
    > >> Some policies do offer limited cover for unauthorised or fraudulent
    > >> calls:
    > >>
    > >> http://www.insurance4mobiles.co.uk/fraud.htm

    > >
    > > Their (your?) T&Cs would seem to suggest otherwise:
    > >
    > > 13. The cost of any unauthorized calls following the theft, accidental
    > > loss or damage of a mobile phone or PDA.
    > >
    > > http://www.insurance4mobiles.co.uk/terms.htm

    >
    > No, it is confusing but they cover fraudulent calls following notification
    > in the traditional way and fraudulent calls before notification with a £100
    > cover limit.


    It clearly states that they don't cover fraudulent calls, how do you
    arrive at your conclusion?
    --
    Regards
    Jon



    See More: Stolen phone - big bill :-( - damage reduction needed!




  2. #17
    Gareth
    Guest

    Re: Stolen phone - big bill :-( - damage reduction needed!


    "Jon" <[email protected]> wrote in message
    news:[email protected]...
    > [email protected] declared for all the world to hear...
    >>
    >> "Jon" <[email protected]> wrote in message
    >> news:[email protected]...
    >> > [email protected] declared for all the world to hear...
    >> >> Some policies do offer limited cover for unauthorised or fraudulent
    >> >> calls:
    >> >>
    >> >> http://www.insurance4mobiles.co.uk/fraud.htm
    >> >
    >> > Their (your?) T&Cs would seem to suggest otherwise:
    >> >
    >> > 13. The cost of any unauthorized calls following the theft, accidental
    >> > loss or damage of a mobile phone or PDA.
    >> >
    >> > http://www.insurance4mobiles.co.uk/terms.htm

    >>
    >> No, it is confusing but they cover fraudulent calls following
    >> notification
    >> in the traditional way and fraudulent calls before notification with a
    >> £100
    >> cover limit.

    >
    > It clearly states that they don't cover fraudulent calls, how do you
    > arrive at your conclusion?


    I can only quote the original link again:

    http://www.insurance4mobiles.co.uk/fraud.htm

    What is it that you find difficult to understand in the information accessed
    by following that link?

    "The 2U Insurance Fraudulent Call cover specifically states that it is for
    calls made once the phone is stolen BEFORE the phone is reported stolen to
    the network. This means that the 2U Fraudulent Calls cover actually does
    protect you!"

    Gareth.





  3. #18
    Jon
    Guest

    Re: Stolen phone - big bill :-( - damage reduction needed!

    [email protected] declared for all the world to hear...
    > I can only quote the original link again:
    >
    > http://www.insurance4mobiles.co.uk/fraud.htm
    >
    > What is it that you find difficult to understand in the information accessed
    > by following that link?
    >
    > "The 2U Insurance Fraudulent Call cover specifically states that it is for
    > calls made once the phone is stolen BEFORE the phone is reported stolen to
    > the network. This means that the 2U Fraudulent Calls cover actually does
    > protect you!"


    But clause 13 in the T&Cs clearly states otherwise! I'd rather go by the
    T&Cs than by some opening gambit on the website.
    --
    Regards
    Jon



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