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  1. #1
    RCC
    Guest
    In message <[email protected]>, Dv
    <[email protected]> writes
    >Hi
    >
    >For the last two years I've been on the online 200 deal with O2.
    >
    >This meant I got 500 texts and 200 anytime minutes for 25 (1st year)
    >and 20 for the second year. I phoned up O2 today as my contract is
    >due to expire mid june.
    >
    >The best they can offer me now is 200 minutes and 400 texts per month
    >for 18 months.
    >
    >The phone I'm after is the Samsung U600 (unless anyone has horror
    >stories).
    >
    >Having had a brief look around the web (onestopphoneshop etc.) I
    >haven't found any deals much better than this. I don't quite use my
    >200 minutes (I've only been billed over my line rental once over the
    >past 24 months which perhaps explains why O2 aren't bothered about
    >keeping me!!) and I use approx 300 texts a month.
    >
    >Are there any deals around for my medium(ish) use? Also if I go into a
    >shop what are my chances of being able to haggle people down on the
    >prices per the website? Is it likely that if I cancel my O2 contract
    >they will come back with a better offer (I spoke to an upgrade and a
    >retention person today but they we'rent budging!).
    >
    >Any advice would be appreciated.
    >
    >Cheers
    >
    >Dave
    >

    Similar story I'm afraid - except I am happy to keep old phone.
    Un-budging-ness is the new policy! I have not renewed yet, but will try
    once more and report what happens: keep in touch.
    --
    Richard C



    See More: New contract, advice on haggling.




  2. #2
    Gertrude
    Guest

    Re: New contract, advice on haggling.

    Dv wrote:
    > Hi
    >
    > For the last two years I've been on the online 200 deal with O2.
    >
    > This meant I got 500 texts and 200 anytime minutes for 25 (1st year)
    > and 20 for the second year. I phoned up O2 today as my contract is
    > due to expire mid june.
    >
    > The best they can offer me now is 200 minutes and 400 texts per month
    > for 18 months.
    >
    > The phone I'm after is the Samsung U600 (unless anyone has horror
    > stories).
    >
    > Having had a brief look around the web (onestopphoneshop etc.) I
    > haven't found any deals much better than this. I don't quite use my
    > 200 minutes (I've only been billed over my line rental once over the
    > past 24 months which perhaps explains why O2 aren't bothered about
    > keeping me!!) and I use approx 300 texts a month.
    >
    > Are there any deals around for my medium(ish) use? Also if I go into a
    > shop what are my chances of being able to haggle people down on the
    > prices per the website? Is it likely that if I cancel my O2 contract
    > they will come back with a better offer (I spoke to an upgrade and a
    > retention person today but they we'rent budging!).
    >
    > Any advice would be appreciated.
    >
    > Cheers
    >
    > Dave
    >

    I got offered very little last week when I called 4 times in total, so I
    have moved to O2 via e2Save.
    My missus called 2 days ago, got offered nothing, then called back
    another twice. They eventually offered her the U600 free, 12 month
    contract, 500 mins and 600 texts for 30 and half price for 6 months.
    It really depends who you get on the day, but remember a few things -
    - Have some facts and figurs of other deals infront of you.
    - Be upbeat and happy on the phone. Engage them in conversation. They
    are on the phone all day, som make the, want to help you. Wading in
    shouting "I want or I am leaving" will not make them want to help.
    - Be firm. If they offer you a deal that is no good, say you will think
    about it. You do not have to say yes or no right then.


    There is a thread here you can also read -
    http://forums.moneysavingexpert.com/...74041&page=101

    G



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