Results 1 to 15 of 15
  1. #1
    Stuart B
    Guest
    I have been saving my invoices from My Account at the Orange website
    ..They are saved as PDF files but for some reason now when I go to save
    them it will only let me save them as HTML or OTHER FILES and they
    won't open in Abobe Reader .It's just a jumble of gobbledegook .
    I tried resetting IE to it's default but that made no difference .

    Does anyone else save their invoices and is there a problem ?

    Stuart



    See More: Saving Invoices From Orange Site




  2. #2
    Matt Wheeler
    Guest

    Re: Saving Invoices From Orange Site


    "Stuart B" <[email protected]> wrote in message
    news:[email protected]
    >I have been saving my invoices from My Account at the Orange website
    > .They are saved as PDF files but for some reason now when I go to
    > save
    > them it will only let me save them as HTML or OTHER FILES and they
    > won't open in Abobe Reader .It's just a jumble of gobbledegook .
    > I tried resetting IE to it's default but that made no difference .
    >
    > Does anyone else save their invoices and is there a problem ?
    >


    Have you tried opening the file, so that it comes up in Acrobat
    Reader, then using the option in Acrobat reader to save it instead ?





  3. #3
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    <[email protected]> wrote:

    >
    >"Stuart B" <[email protected]> wrote in message
    >news:[email protected]
    >>I have been saving my invoices from My Account at the Orange website
    >> .They are saved as PDF files but for some reason now when I go to
    >> save
    >> them it will only let me save them as HTML or OTHER FILES and they
    >> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >> I tried resetting IE to it's default but that made no difference .
    >>
    >> Does anyone else save their invoices and is there a problem ?
    >>

    >
    >Have you tried opening the file, so that it comes up in Acrobat
    >Reader, then using the option in Acrobat reader to save it instead ?
    >


    Tried that but as it's being saved as an HTML file (supposedly) Adobe
    Reader says it cannot open it either because it's a damaged file or it
    is not a supported file .I cam open it in IE but it just says
    this :----
    Stuart
    ------------------------------------

    Error page exception
    The server cannot use the error page specified for your application to
    handle the Original Exception printed below. Please see the Error Page
    Exception below for a description of the problem with the specified
    error page.


    Original Exception:
    Error Message:
    Error Code: 500
    Target Servlet: PDFServlet
    Error Stack:
    java.lang.NullPointerException
    at java.io.OutputStream.write(OutputStream.java:58)
    at
    nmyapps.sss.pl.action.billingandpayments.PDFServlet.doGet(PDFServlet.java:40)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at
    com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1572)
    at
    com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:762)
    at
    com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:89)
    at
    com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1924)
    at
    com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:112)
    at
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:472)
    at
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:411)
    at
    com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:101)
    at
    com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:566)
    at
    com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:619)
    at
    com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:952)
    at
    com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1039)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1471)






  4. #4
    Jono
    Guest

    Re: Saving Invoices From Orange Site

    on 19/08/2007, Stuart B supposed :
    > On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    > <[email protected]> wrote:
    >
    >>
    >> "Stuart B" <[email protected]> wrote in message
    >> news:[email protected]
    >>> I have been saving my invoices from My Account at the Orange website
    >>> .They are saved as PDF files but for some reason now when I go to
    >>> save
    >>> them it will only let me save them as HTML or OTHER FILES and they
    >>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >>> I tried resetting IE to it's default but that made no difference .
    >>>
    >>> Does anyone else save their invoices and is there a problem ?
    >>>


    It's not working for me, either.





  5. #5
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Sun, 19 Aug 2007 17:01:38 GMT, Jono <[email protected]>
    wrote:

    >on 19/08/2007, Stuart B supposed :
    >> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    >> <[email protected]> wrote:
    >>
    >>>
    >>> "Stuart B" <[email protected]> wrote in message
    >>> news:[email protected]
    >>>> I have been saving my invoices from My Account at the Orange website
    >>>> .They are saved as PDF files but for some reason now when I go to
    >>>> save
    >>>> them it will only let me save them as HTML or OTHER FILES and they
    >>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >>>> I tried resetting IE to it's default but that made no difference .
    >>>>
    >>>> Does anyone else save their invoices and is there a problem ?
    >>>>

    >
    >It's not working for me, either.
    >


    Ah...so do you get the same crap ?

    I sent a message to Orange to see what they say ..if they ever reply
    that is .
    Stuart



  6. #6
    Juan Kerr
    Guest

    Re: Saving Invoices From Orange Site


    "Stuart B" <[email protected]> wrote in message
    news:[email protected]
    > On Sun, 19 Aug 2007 17:01:38 GMT, Jono <[email protected]>
    > wrote:
    >
    >>on 19/08/2007, Stuart B supposed :
    >>> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    >>> <[email protected]> wrote:
    >>>
    >>>>
    >>>> "Stuart B" <[email protected]> wrote in message
    >>>> news:[email protected]
    >>>>> I have been saving my invoices from My Account at the Orange website
    >>>>> .They are saved as PDF files but for some reason now when I go to
    >>>>> save
    >>>>> them it will only let me save them as HTML or OTHER FILES and they
    >>>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >>>>> I tried resetting IE to it's default but that made no difference .
    >>>>>
    >>>>> Does anyone else save their invoices and is there a problem ?
    >>>>>

    >>
    >>It's not working for me, either.
    >>

    >
    > Ah...so do you get the same crap ?
    >
    > I sent a message to Orange to see what they say ..if they ever reply
    > that is .
    > Stuart


    Please report back as to whether your affected invoices contain fraudulent
    reverse-SMS charges.

    My wife spotted some on her online Orange invoice and then, mysteriously,
    she was never able to view an itemised bill online again.





  7. #7
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Sun, 19 Aug 2007 18:46:53 GMT, "Juan Kerr"
    <[email protected]> wrote:

    >
    >"Stuart B" <[email protected]> wrote in message
    >news:[email protected]
    >> On Sun, 19 Aug 2007 17:01:38 GMT, Jono <[email protected]>
    >> wrote:
    >>
    >>>on 19/08/2007, Stuart B supposed :
    >>>> On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    >>>> <[email protected]> wrote:
    >>>>
    >>>>>
    >>>>> "Stuart B" <[email protected]> wrote in message
    >>>>> news:[email protected]
    >>>>>> I have been saving my invoices from My Account at the Orange website
    >>>>>> .They are saved as PDF files but for some reason now when I go to
    >>>>>> save
    >>>>>> them it will only let me save them as HTML or OTHER FILES and they
    >>>>>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >>>>>> I tried resetting IE to it's default but that made no difference .
    >>>>>>
    >>>>>> Does anyone else save their invoices and is there a problem ?
    >>>>>>
    >>>
    >>>It's not working for me, either.
    >>>

    >>
    >> Ah...so do you get the same crap ?
    >>
    >> I sent a message to Orange to see what they say ..if they ever reply
    >> that is .
    >> Stuart

    >
    >Please report back as to whether your affected invoices contain fraudulent
    >reverse-SMS charges.
    >
    >My wife spotted some on her online Orange invoice and then, mysteriously,
    >she was never able to view an itemised bill online again.
    >


    Not had any of them but the last invoice had charges for this

    Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
    Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26

    I did not ask for nor agree to getting this and had to call twice to
    get it removed and refunded so Ive to get a credit on my next bill so
    I'll be keeping a close eye on this

    Stuart



  8. #8
    Jon
    Guest

    Re: Saving Invoices From Orange Site

    [email protected] declared for all the world to hear...
    > Not had any of them but the last invoice had charges for this
    >
    > Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
    > Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26


    That looks like a first bill to me?

    This is an offer which gives you the product free for 2 months, and as
    the end of the 2 months approaches you get a text asking if you want to
    keep it on, and you can reply "no" to have it removed.

    Should have been explained to you when you purchased your phone, where
    did you get it from?
    --
    Regards
    Jon



  9. #9
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Sun, 19 Aug 2007 21:19:58 +0100, Jon <[email protected]>
    wrote:

    >[email protected] declared for all the world to hear...
    >> Not had any of them but the last invoice had charges for this
    >>
    >> Chargeable Umltd Ev & Wk OW : 19 Jun - 16 Jul 3.98
    >> Chargeable Umltd Ev & Wk OW : 17 Jul - 16 Aug 4.26

    >
    >That looks like a first bill to me?
    >
    >This is an offer which gives you the product free for 2 months, and as
    >the end of the 2 months approaches you get a text asking if you want to
    >keep it on, and you can reply "no" to have it removed.
    >
    >Should have been explained to you when you purchased your phone, where
    >did you get it from?


    It wasn't explained to me nor did I get any text .It's sorted now
    anyway ..( I think)
    Stuart



  10. #10
    jel183\(UK\)
    Guest

    Re: Saving Invoices From Orange Site

    "Stuart B" <[email protected]> wrote in message
    news:[email protected]
    >I have been saving my invoices from My Account at the Orange website
    > .They are saved as PDF files but for some reason now when I go to save
    > them it will only let me save them as HTML or OTHER FILES and they
    > won't open in Abobe Reader .It's just a jumble of gobbledegook .
    > I tried resetting IE to it's default but that made no difference .
    >
    > Does anyone else save their invoices and is there a problem ?
    >
    > Stuart



    Are you using IE ? if so use Firefox and it will work ok. The Orange website
    and IE don't seem to get on!

    --
    jel183(UK)
    Vista Ultimate x86
    MS Office 2003 Standard Edition




  11. #11
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <[email protected]>
    wrote:

    >"Stuart B" <[email protected]> wrote in message
    >news:[email protected]
    >>I have been saving my invoices from My Account at the Orange website
    >> .They are saved as PDF files but for some reason now when I go to save
    >> them it will only let me save them as HTML or OTHER FILES and they
    >> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >> I tried resetting IE to it's default but that made no difference .
    >>
    >> Does anyone else save their invoices and is there a problem ?
    >>
    >> Stuart

    >
    >
    >Are you using IE ? if so use Firefox and it will work ok. The Orange website
    >and IE don't seem to get on!


    I am using IE .I have d'l Firefox but havent had a chance to use it as
    the Orange website is having technical difficulties at present .Thx
    for the suggestion tho'
    Stuart



  12. #12
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <[email protected]>
    wrote:

    >"Stuart B" <[email protected]> wrote in message
    >news:[email protected]
    >>I have been saving my invoices from My Account at the Orange website
    >> .They are saved as PDF files but for some reason now when I go to save
    >> them it will only let me save them as HTML or OTHER FILES and they
    >> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >> I tried resetting IE to it's default but that made no difference .
    >>
    >> Does anyone else save their invoices and is there a problem ?
    >>
    >> Stuart

    >
    >
    >Are you using IE ? if so use Firefox and it will work ok. The Orange website
    >and IE don't seem to get on!


    Managed to get in to the Orange site (View my bills) and IE still
    wants to download them as HTML but ,as you suggested,Firefox has no
    problem .Thx for that tip
    Stuart



  13. #13
    jel183\(UK\)
    Guest

    Re: Saving Invoices From Orange Site

    "Stuart B" <[email protected]> wrote in message
    news:[email protected]
    > On Tue, 21 Aug 2007 08:30:24 +0100, "jel183\(UK\)" <[email protected]>
    > wrote:
    >
    >>"Stuart B" <[email protected]> wrote in message
    >>news:[email protected]
    >>>I have been saving my invoices from My Account at the Orange website
    >>> .They are saved as PDF files but for some reason now when I go to save
    >>> them it will only let me save them as HTML or OTHER FILES and they
    >>> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    >>> I tried resetting IE to it's default but that made no difference .
    >>>
    >>> Does anyone else save their invoices and is there a problem ?
    >>>
    >>> Stuart

    >>
    >>
    >>Are you using IE ? if so use Firefox and it will work ok. The Orange
    >>website
    >>and IE don't seem to get on!

    >
    > Managed to get in to the Orange site (View my bills) and IE still
    > wants to download them as HTML but ,as you suggested,Firefox has no
    > problem .Thx for that tip
    > Stuart



    Glad to be of help...

    --
    jel183(UK)
    Vista Ultimate x86
    MS Office 2003 Standard Edition




  14. #14

    Re: Saving Invoices From Orange Site

    Dear all

    Orange appear to have fixed the problem by changing the site to avoid
    IE7 issues

    Thanks

    anon


    On Aug 19, 5:22 pm, Stuart B <[email protected]> wrote:
    > On Sun, 19 Aug 2007 16:42:35 +0100, "Matt Wheeler"
    >
    > <[email protected]> wrote:
    >
    > >"Stuart B" <[email protected]> wrote in message
    > >news:[email protected]
    > >>I have been saving my invoices from My Account at the Orange website
    > >> .They are saved as PDF files but for some reason now when I go to
    > >> save
    > >> them it will only let me save them as HTML or OTHER FILES and they
    > >> won't open in Abobe Reader .It's just a jumble of gobbledegook .
    > >> I tried resetting IE to it's default but that made no difference .

    >
    > >> Does anyone else save their invoices and is there a problem ?

    >
    > >Have you tried opening the file, so that it comes up in Acrobat
    > >Reader, then using the option in Acrobat reader to save it instead ?

    >
    > Tried that but as it's being saved as an HTML file (supposedly) Adobe
    > Reader says it cannot open it either because it's a damaged file or it
    > is not a supported file .I cam open it in IE but it just says
    > this :----
    > Stuart
    > ------------------------------------
    >
    > Error page exception
    > The server cannot use the error page specified for your application to
    > handle the Original Exception printed below. Please see the Error Page
    > Exception below for a description of the problem with the specified
    > error page.
    >
    > Original Exception:
    > Error Message:
    > Error Code: 500
    > Target Servlet: PDFServlet
    > Error Stack:
    > java.lang.NullPointerException
    > at java.io.OutputStream.write(OutputStream.java:58)
    > at
    > nmyapps.sss.pl.action.billingandpayments.PDFServlet.doGet(PDFServlet.java:4*0)
    > at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    > at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    > at
    > com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:*1572)
    > at
    > com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper*.java:762)
    > at
    > com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServ*letWrapper.java:89)
    > at
    > com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1924)
    > at
    > com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:112)
    > at
    > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(H*ttpInboundLink.java:472)
    > at
    > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(H*ttpInboundLink.java:411)
    > at
    > com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLRe*adCallback.java:101)
    > at
    > com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManag*er.java:566)
    > at
    > com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.jav*a:619)
    > at
    > com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.jav*a:952)
    > at
    > com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.ja*va:1039)
    > at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1471)






  15. #15
    Stuart B
    Guest

    Re: Saving Invoices From Orange Site

    On Fri, 05 Oct 2007 12:29:49 -0000, [email protected] wrote:

    >Dear all
    >
    >Orange appear to have fixed the problem by changing the site to avoid
    >IE7 issues
    >
    >Thanks
    >
    >anon
    >


    Thx for that
    Stuart






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