Are e2save getting slower with cashback cheques

I have had multiple mobiles with them for years and never had a single
problem getting cashback cheques on time but have one claim sent in 11 weeks
ago an no cheque. How are others finding them and best way to chase?

Ken

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"Ken" <Reply to NG only> wrote in message
news:[email protected]...
>I have had multiple mobiles with them for years and never had a single
>problem getting cashback cheques on time but have one claim sent in 11
>weeks ago an no cheque. How are others finding them and best way to chase?
>
> Ken
>
>



got my last one within 3 weeks of sending - although i did address it
personally to someone who had dealt with an earlier problem of mine,



--
Gareth.

that fly...... is your magic wand....

On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:

>I have had multiple mobiles with them for years and never had a single
>problem getting cashback cheques on time but have one claim sent in 11 weeks
>ago an no cheque. How are others finding them and best way to chase?
>
>Ken
>

Check the e2save threads in the mobile phone forum at
moneysavingexpert.com

They've been playing silly buggers for some time.

<[email protected]> wrote in message
news:[email protected]...
> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
>>I have had multiple mobiles with them for years and never had a single
>>problem getting cashback cheques on time but have one claim sent in 11
>>weeks
>>ago an no cheque. How are others finding them and best way to chase?
>>
>>Ken
>>
>
> Check the e2save threads in the mobile phone forum at
> moneysavingexpert.com
>
> They've been playing silly buggers for some time.

"Ken" <Reply to NG only> wrote in message
news:[email protected]...
>
> <[email protected]> wrote in message
> news:[email protected]...
>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>
>>>I have had multiple mobiles with them for years and never had a single
>>>problem getting cashback cheques on time but have one claim sent in 11
>>>weeks
>>>ago an no cheque. How are others finding them and best way to chase?
>>>
>>>Ken
>>>
>>
>> Check the e2save threads in the mobile phone forum at
>> moneysavingexpert.com
>>
>> They've been playing silly buggers for some time.

Thanks for that!
Shame as I have had three separate mobiles with them for years,changed every
12 months and never once had a late payment.
Ken

On Jun 7, 9:45*am, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in messagenews:[email protected]...
>
>
>
>
>
>
>
> > <[email protected]> wrote in message
> >news:[email protected]...
> >> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
> >>>I have had multiple mobiles with them for years and never had a single
> >>>problem getting cashback cheques on time but have one claim sent in 11
> >>>weeks
> >>>ago an no cheque. How are others finding them and best way to chase?
>
> >>>Ken
>
> >> Check the e2save threads in the mobile phone forum at
> >> moneysavingexpert.com
>
> >> They've been playing silly buggers for some time.
>
> Thanks for that!
> Shame as I have had three separate mobiles with them for years,changed every
> 12 months and never once had a late payment.
> Ken- Hide quoted text -
>
> - Show quoted text -

My last contract and cashback with them went flawlessly.

Having taken out another, I've today fired off a claim via MCOL
because they've failed to honour the first cashback claim. They've
obviously adjusted their business model along the lines of Mobileshop.

Good job I did too because the MCOL site has since gone down......

"Juan Kerr" <[email protected]> wrote in message
news:b3d76a3e-50d6-4255-9d1f-ff9fb06d140a@s50g2000hsb.googlegroups.com...
On Jun 7, 9:45 am, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in
> messagenews:[email protected]...
>
>
>
>
>
>
>
> > <[email protected]> wrote in message
> >news:[email protected]...
> >> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
> >>>I have had multiple mobiles with them for years and never had a single
> >>>problem getting cashback cheques on time but have one claim sent in 11
> >>>weeks
> >>>ago an no cheque. How are others finding them and best way to chase?
>
> >>>Ken
>
> >> Check the e2save threads in the mobile phone forum at
> >> moneysavingexpert.com
>
> >> They've been playing silly buggers for some time.
>
> Thanks for that!
> Shame as I have had three separate mobiles with them for years,changed
> every
> 12 months and never once had a late payment.
> Ken- Hide quoted text -
>
> - Show quoted text -

My last contract and cashback with them went flawlessly.

Having taken out another, I've today fired off a claim via MCOL
because they've failed to honour the first cashback claim. They've
obviously adjusted their business model along the lines of Mobileshop.

Good job I did too because the MCOL site has since gone down......

How overdue are they and how much do they owe you. What does it cost to do
MCOL?
Ken

"Juan Kerr" <[email protected]> wrote in message
news:[email protected]...
On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
> How overdue are they and how much do they owe you. What does it cost to do
> MCOL?
> Ken- Hide quoted text -
>
> - Show quoted text -

Claim in March, for £80. So it's around 13 weeks.

MCOL fee was £20 which is now e2Save's responsibility.

Plus interest.......CPW must be very proud of one of their
siblings......

Thanks my claim was March for £50. I will chase them, on the telephone,
Monday.
Ken

On Jun 7, 7:12*pm, "Ken" <Reply to NG only> wrote:
> "Juan Kerr" <[email protected]> wrote in message
>
> news:[email protected]...
> On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
>
>
> > How overdue are they and how much do they owe you. What does it cost to do
> > MCOL?
> > Ken- Hide quoted text -
>
> > - Show quoted text -
>
> Claim in March, for £80. *So it's around 13 weeks.
>
> MCOL fee was £20 which is now e2Save's responsibility.
>
> Plus interest.......CPW must be very proud of one of their
> siblings......
>
> Thanks my claim was March for £50. I will chase them, on the telephone,
> Monday.
> Ken

Just FBLA them, give them seven days and then go down the MCOL
route.....

"Juan Kerr" <[email protected]> wrote in message
news:[email protected]...
On Jun 7, 7:12 pm, "Ken" <Reply to NG only> wrote:
> "Juan Kerr" <[email protected]> wrote in message
>
> news:[email protected]...
> On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
>
>
> > How overdue are they and how much do they owe you. What does it cost to
> > do
> > MCOL?
> > Ken- Hide quoted text -
>
> > - Show quoted text -
>
> Claim in March, for £80. So it's around 13 weeks.
>
> MCOL fee was £20 which is now e2Save's responsibility.
>
> Plus interest.......CPW must be very proud of one of their
> siblings......
>
> Thanks my claim was March for £50. I will chase them, on the telephone,
> Monday.
> Ken

Just FBLA them, give them seven days and then go down the MCOL
route.....

Sorry I is thick - what is FBLA?
Ken

On Jun 7, 8:36*pm, "Ken" <Reply to NG only> wrote:
>
> Sorry I is thick - what is FBLA?
> Ken- Hide quoted text -
>
> - Show quoted text -

My typo, too many E numbers in my curry last night threw my fingers
out of synch!!; FLBA (not FBLA!) = Final Letter Before Action.

[email protected] wrote:
> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
>> I have had multiple mobiles with them for years and never had a single
>> problem getting cashback cheques on time but have one claim sent in 11 weeks
>> ago an no cheque. How are others finding them and best way to chase?

> Check the e2save threads in the mobile phone forum at
> moneysavingexpert.com
>
> They've been playing silly buggers for some time.
>

Having read the MSE thread I sent in mine in May with some trepidation,
however got my cheque back no problems within 2-3 weeks.

One personal policy I've just changed is to use Special rather than
Recorded Delivery despite the cost of 6 quid (including consequential
loss insurance): maybe it's just me, but apart from being safe if the
letter *does* go astray, my theory is that it marks me out as an
applicant who means business and will have no qualms about MCOLing, and
is therefore not worth trucking about with!

David

"Lobster" <[email protected]> wrote in message
news:[email protected]...
> [email protected] wrote:
>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>
>>> I have had multiple mobiles with them for years and never had a single
>>> problem getting cashback cheques on time but have one claim sent in 11
>>> weeks ago an no cheque. How are others finding them and best way to
>>> chase?
>
>> Check the e2save threads in the mobile phone forum at
>> moneysavingexpert.com
>>
>> They've been playing silly buggers for some time.
>>
>
> Having read the MSE thread I sent in mine in May with some trepidation,
> however got my cheque back no problems within 2-3 weeks.
>
> One personal policy I've just changed is to use Special rather than
> Recorded Delivery despite the cost of 6 quid (including consequential loss
> insurance): maybe it's just me, but apart from being safe if the letter
> *does* go astray, my theory is that it marks me out as an applicant who
> means business and will have no qualms about MCOLing, and is therefore not
> worth trucking about with!
>
> David

I will give them a call in the morning and see what they have to say. Two of
my mobiles are nearly at the end of their 18 month contracts. Normally I
would take a look at the e2save web site but this has put me off.
Ken

"Ken" <Reply to NG only> wrote in message
news:[email protected]...
>I have had multiple mobiles with them for years and never had a single
>problem getting cashback cheques on time but have one claim sent in 11
>weeks ago an no cheque. How are others finding them and best way to chase?
>
> Ken

Rang this morning and got straight through. It seems like the address I sent
the claim to has changed and the PO divert has proven inefficient. The guy
was most apologetic and said a cheque would be sent soon. So I will wait as
I can't do with chasing these things up!
Ken

On Jun 9, 2:00*pm, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in messagenews:[email protected]...
>
> >I have had multiple mobiles with them for years and never had a single
> >problem getting cashback cheques on time but have one claim sent in 11
> >weeks ago an no cheque. How are others finding them and best way to chase?
>
> > Ken
>
> Rang this morning and got straight through. It seems like the address I sent
> the claim to has changed and the PO divert has proven inefficient. The guy
> was most apologetic and said a cheque would be sent soon. So I will wait as
> I can't do with chasing these things up!
> Ken

Hmmm, I have an email from them saying my cheque would be sent soon
and it never materialised.

I suspect you might need to file a claim against them.