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  1. #1
    I'm going to Spain in a couple of weeks and I have a couple of
    questions about call diverts:

    1) I was under the impression that if I go abroad, with my new
    vodafone "next generation" voicemail enabled, I wont be charged when
    calls are sent back to voicemail in the UK. Is this correct? Or is the
    charging the same as when
    they had the old mailbox system voicemail?

    I thought maybe they'd changed things and stopped charging as when
    friends of mine have been abroad and I've rung them instead of hearing
    a foreign ring you get a UK-style ring. Maybe when someone calls you
    they're connected to a system which in turn rings the person your
    calling; after xx seconds stopping the ringing and handing over to
    voicemail, rather than the foreign network diverting to voicemail.
    Therefore no charges?

    Each person at CS seems to say something different with regards to
    cost varying from
    no charges at all;
    outgoing charges for a divert back to the UK and
    incoming charge to the foreign network and then outgoing charge back
    to the
    UK?!

    2) If I'm now in Spain and want to set a permament divert (*21*
    +44.....#) will that divert be set at vodafone UK and hence be paid
    for by my inclusive minutes? Was thinking that 3's 10p per min for
    incoming would save me a bit!

    Can anyone help clarify anything?

    Many Thanks



    See More: Vodafone Diverts when Roaming




  2. #2
    Andy Pandy
    Guest

    Re: Vodafone Diverts when Roaming


    <[email protected]> wrote in message
    news:[email protected]m...
    > I'm going to Spain in a couple of weeks and I have a couple of
    > questions about call diverts:
    >
    > 1) I was under the impression that if I go abroad, with my new
    > vodafone "next generation" voicemail enabled, I wont be charged when
    > calls are sent back to voicemail in the UK. Is this correct? Or is the
    > charging the same as when
    > they had the old mailbox system voicemail?
    >
    > I thought maybe they'd changed things and stopped charging as when
    > friends of mine have been abroad and I've rung them instead of hearing
    > a foreign ring you get a UK-style ring. Maybe when someone calls you
    > they're connected to a system which in turn rings the person your
    > calling; after xx seconds stopping the ringing and handing over to
    > voicemail, rather than the foreign network diverting to voicemail.
    > Therefore no charges?
    >
    > Each person at CS seems to say something different with regards to
    > cost varying from
    > no charges at all;
    > outgoing charges for a divert back to the UK and
    > incoming charge to the foreign network and then outgoing charge back
    > to the
    > UK?!
    >
    > 2) If I'm now in Spain and want to set a permament divert (*21*
    > +44.....#) will that divert be set at vodafone UK and hence be paid
    > for by my inclusive minutes? Was thinking that 3's 10p per min for
    > incoming would save me a bit!
    >
    > Can anyone help clarify anything?


    As I understand it, if you set an unconditional divert when at home then it
    makes no difference if you're abroad or not, as the divert happens before any
    attempt to contact your phone.

    But if you set a conditional divert (on busy/no answer etc) then you get stung
    for incoming and outgoing roaming rates, as the foreign network does the divert.

    But if you're abroad already and set an unconditional divert I'm not sure - it
    could be that the divert instruction is set on the foreign network so you end up
    paying.

    --
    Andy





  3. #3
    Dave R
    Guest

    Re: Vodafone Diverts when Roaming


    "Andy Pandy" <[email protected]> wrote in message
    news:[email protected]
    >
    > <[email protected]> wrote in message
    > news:6af17c38-0b36-411f[email protected]
    >> I'm going to Spain in a couple of weeks and I have a couple of
    >> questions about call diverts:
    >>
    >> 1) I was under the impression that if I go abroad, with my new
    >> vodafone "next generation" voicemail enabled, I wont be charged when
    >> calls are sent back to voicemail in the UK. Is this correct? Or is the
    >> charging the same as when
    >> they had the old mailbox system voicemail?
    >>
    >> I thought maybe they'd changed things and stopped charging as when
    >> friends of mine have been abroad and I've rung them instead of hearing
    >> a foreign ring you get a UK-style ring. Maybe when someone calls you
    >> they're connected to a system which in turn rings the person your
    >> calling; after xx seconds stopping the ringing and handing over to
    >> voicemail, rather than the foreign network diverting to voicemail.
    >> Therefore no charges?
    >>
    >> Each person at CS seems to say something different with regards to
    >> cost varying from
    >> no charges at all;
    >> outgoing charges for a divert back to the UK and
    >> incoming charge to the foreign network and then outgoing charge back
    >> to the
    >> UK?!
    >>
    >> 2) If I'm now in Spain and want to set a permament divert (*21*
    >> +44.....#) will that divert be set at vodafone UK and hence be paid
    >> for by my inclusive minutes? Was thinking that 3's 10p per min for
    >> incoming would save me a bit!
    >>
    >> Can anyone help clarify anything?

    >
    > As I understand it, if you set an unconditional divert when at home then
    > it
    > makes no difference if you're abroad or not, as the divert happens before
    > any
    > attempt to contact your phone.
    >
    > But if you set a conditional divert (on busy/no answer etc) then you get
    > stung
    > for incoming and outgoing roaming rates, as the foreign network does the
    > divert.
    >
    > But if you're abroad already and set an unconditional divert I'm not
    > sure - it
    > could be that the divert instruction is set on the foreign network so you
    > end up
    > paying.
    >
    > --
    > Andy
    >

    I am on Virgin, when we went abroad last June Virgin told me to divert all
    calls to voicemail before you leave the country. That way I would not be
    charged to receive a voicemail, however it does mean you will not get any
    incoming calls. If I decided to ring my voicemail then I would be charged at
    the roaming rate. If you wait until you arrive at your destination to divert
    to voicemail then it would be treated as an international roaming call and
    you would incur the roaming rate.




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