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  1. #1
    dave
    Guest
    Hi,

    Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.

    I can't send or receive MMS messages now it's on Orange PAYG. If someone
    sends me a MMS, I get a link on the Orange website to view the image.If I
    try to send an MMS, it fails.

    Took it into an Orange shop, they had a quick look then gave up, said it's
    because O2 have "done something to it" and said there was nothing I can do.
    This was after saying it's because it's an old phone, I then pointed out it
    worked fine when with O2.

    Any solutions?

    Cheers.





    See More: Nokia 6230, Orange PAYG, can't send / receive MMS




  2. #2
    Steve Terry
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS


    "dave" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    > Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
    > I can't send or receive MMS messages now it's on Orange PAYG. If someone
    > sends me a MMS, I get a link on the Orange website to view the image.If I
    > try to send an MMS, it fails.
    >
    > Took it into an Orange shop, they had a quick look then gave up, said it's
    > because O2 have "done something to it" and said there was nothing I can
    > do. This was after saying it's because it's an old phone, I then pointed
    > out it worked fine when with O2.
    >
    > Any solutions?
    > Cheers.
    >

    The expertise at Orange shops is breathtaking

    You did get Orange CS to send an Over The Air MMS Sim update, and saved it?

    If your MMS settings are OK, it could be the phones CSP is disabled
    as CSP isn't needed on O2

    Fbus by maestro and a fbus data lead might restore it.

    Or take it to a Club Nokia centre to do it
    (which is what the Orange shop should have recommended, if sim update had
    failed)

    Steve Terry






  3. #3
    dave
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS


    "Steve Terry" <[email protected]> wrote in message
    news:[email protected]

    > The expertise at Orange shops is breathtaking


    Yep!

    >
    > You did get Orange CS to send an Over The Air MMS Sim update, and saved
    > it?
    >


    No, I can call them to get them to do this?

    > If your MMS settings are OK, it could be the phones CSP is disabled
    > as CSP isn't needed on O2


    CSP? I did try googling it...

    >
    > Fbus by maestro and a fbus data lead might restore it.
    >
    > Or take it to a Club Nokia centre to do it
    > (which is what the Orange shop should have recommended, if sim update had
    > failed)
    >


    Cheers for your suggestions so far.





  4. #4
    Steve Terry
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS

    "dave" <[email protected]> wrote in message
    news:[email protected]
    > "Steve Terry" <[email protected]> wrote in message
    > news:[email protected]
    >
    >> The expertise at Orange shops is breathtaking

    >
    > Yep!
    >
    >> You did get Orange CS to send an Over The Air MMS Sim update,
    >> and saved it?

    >
    > No, I can call them to get them to do this?
    >

    Yes do it, assuming you can get their India CS to understand what you want
    >
    >> If your MMS settings are OK, it could be the phones CSP is disabled
    >> as CSP isn't needed on O2

    >
    > CSP? I did try googling it...
    >

    Custom Sim Protocol, the old GSM networks like O2 and Voda didn't use it,
    and often had their handsets CSP disabled, which would cause problems using
    the handset on a PCN (now called GSM 1800) network like Orange
    or T Mobile which does

    Orange could be using it for MMS control

    any Club Nokia centre of level 3 or higher can reset it

    First have the Over The Air Sim updates sent. don't tell them it's
    not an Orange phone, or Orange CS might disown all help.

    Just say you've messed up the MMS settings on your Orange Nokia 6230
    and re-send the settings Over The Air.

    Steve Terry






  5. #5
    Chris Boyd
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS

    On 2008-07-08 19:46:29 +0100, "Steve Terry" <[email protected]> said:

    >
    > "dave" <[email protected]> wrote in message
    > news:[email protected]
    >> Hi,
    >> Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
    >> I can't send or receive MMS messages now it's on Orange PAYG. If someone
    >> sends me a MMS, I get a link on the Orange website to view the image.If I
    >> try to send an MMS, it fails.
    >>
    >> Took it into an Orange shop, they had a quick look then gave up, said it's
    >> because O2 have "done something to it" and said there was nothing I can
    >> do. This was after saying it's because it's an old phone, I then pointed
    >> out it worked fine when with O2.
    >>
    >> Any solutions?
    >> Cheers.
    >>

    > The expertise at Orange shops is breathtaking


    Disappointing, but to be fair, not the case in all.

    You need two things for MMS to work;

    1) correct settings in the handset
    2) MMS enabled on the account

    As you're receiving the link to the Orange website, this shows there is
    no MMS enabled on your account. You need to ring Orange (450) and ask
    them to enable this. You'll get a SIM update, delete it, and restart
    the phone.

    If the handset was previously O2, you might find the settings are also
    wrong. http://setup.orange.co.uk will sort you out. You might want to
    send the GPRS settings too while you're there if you want to use the
    web on the phone.

    Hope this helps,
    Chris





  6. #6
    Jon
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS

    In article <[email protected]>, [email protected] says...
    > Hi,
    >
    > Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
    >
    > I can't send or receive MMS messages now it's on Orange PAYG. If someone
    > sends me a MMS, I get a link on the Orange website to view the image.If I
    > try to send an MMS, it fails.


    You have not informed Orange that you now have a device capable of MMS -
    you must do this first.

    Then go to www.setup.orange.co.uk and send yourself the settings.

    > Took it into an Orange shop, they had a quick look then gave up, said it's
    > because O2 have "done something to it" and said there was nothing I can do.
    > This was after saying it's because it's an old phone, I then pointed out it
    > worked fine when with O2.


    It would work fine with O2 as it's correctly configured for O2.
    --
    Regards
    Jon



  7. #7
    Jon
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS

    In article <[email protected]>, [email protected] says...
    > Orange could be using it for MMS control


    What *are* you talking about?
    --
    Regards
    Jon



  8. #8
    dave
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS


    "Jon" <[email protected]> wrote in message
    news:[email protected]

    > You have not informed Orange that you now have a device capable of MMS -
    > you must do this first.
    >
    > Then go to www.setup.orange.co.uk and send yourself the settings.


    Will try that, ta.

    >
    >> Took it into an Orange shop, they had a quick look then gave up, said
    >> it's
    >> because O2 have "done something to it" and said there was nothing I can
    >> do.
    >> This was after saying it's because it's an old phone, I then pointed out
    >> it
    >> worked fine when with O2.

    >
    > It would work fine with O2 as it's correctly configured for O2.


    My point was that it counters their opinion it's not working because it's an
    old phone.

    Cheers.





  9. #9
    dave
    Guest

    Re: Nokia 6230, Orange PAYG, can't send / receive MMS


    "Chris Boyd" <[email protected]> wrote in message
    news:[email protected]

    > You need two things for MMS to work;
    >
    > 1) correct settings in the handset
    > 2) MMS enabled on the account
    >
    > As you're receiving the link to the Orange website, this shows there is no
    > MMS enabled on your account. You need to ring Orange (450) and ask them
    > to enable this. You'll get a SIM update, delete it, and restart the
    > phone.
    >
    > If the handset was previously O2, you might find the settings are also
    > wrong. http://setup.orange.co.uk will sort you out. You might want to
    > send the GPRS settings too while you're there if you want to use the web
    > on the phone.
    >


    Thanks





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