orange PAYG, does the credit expire?

In an earlier contribution to this discussion,
RobertL <[email protected]> wrote:

> Sorry to ask a basic question.
>
> Many years ago I had an orange PYAG phone. At that time,d the credits
> 'expired' after a length of time. Later, they did away with that and
> the credits lasted until you used them up. I want to sign up for PAYG
> again but on the orange website things seem much more complicated;
> nowhere can I find a statement about whether credits expire. Nor do I
> understand whether you have to top up with £10 every month. Cleary
> this information is so widely known that they don't need to clarify
> it. can anyone tell me please?
>
> thank you,
>
> Robert

No, the credit doesn't expire. If you don't make or receive any chargeable
calls (or texts etc.) for 6 months, Orange reserve the right to de-activate
your SIM and (possibly) re-alloate the phone number. You then have to ring
up to get it re-activated and, when you do so, the credit is re-instated.
Chances are that the phone will still have the same number, too.
--
Cheers,
Roger
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---

› See More: orange PAYG, does the credit expire?

In article <b4512a59-bedd-4aee-b84e-a897886d0f43
@e39g2000hsf.googlegroups.com>, [email protected] says...
>
> Sorry to ask a basic question.
>
> Many years ago I had an orange PYAG phone. At that time,d the credits
> 'expired' after a length of time. Later, they did away with that and
> the credits lasted until you used them up. I want to sign up for PAYG
> again but on the orange website things seem much more complicated;
> nowhere can I find a statement about whether credits expire. Nor do I
> understand whether you have to top up with £10 every month. Cleary
> this information is so widely known that they don't need to clarify
> it. can anyone tell me please?

To keep it active you must either make a chargeable call, send a
chargeable text message or activate a top-up once every 180 days.

If you don't do that then Orange can cut you off. If you still remain
dormant for a while after that then your number will be terminated and
re-cycled and your credit will be forfeit.
--
Regards
Jon

In an earlier contribution to this discussion,
Jon <[email protected]> wrote:

>
> To keep it active you must either make a chargeable call, send a
> chargeable text message or activate a top-up once every 180 days.
>
> If you don't do that then Orange can cut you off. If you still remain
> dormant for a while after that then your number will be terminated and
> re-cycled and your credit will be forfeit.

That's not quite what it says in the PAYG T&Cs. They don't mention two
stages. They say that, in the absense of a . . (qualifying event) . . within
a six month period, the phone will be disconnected and its number
re-allocated.
They say that when you re-connect you will be given a new number, and that
any remaining credit on your PAYG Voucher (presumably applying to top-ups
purchased by any means) will be re-instated.

That's the *official* version - but my experience is that they don't
necessarily re-allocate the number and that you're likely to get the same
one back - I always have!
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!