3 customer support

Hi,
A workmate received a text today claiming to be from 3 saying that on
the 4th of October her current mobile will no longer work with her sim
card, it told her to phone 0800 358 1665 where she would be able to
purchase a new phone.
Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
support number and not some con artist (insert your own joke by there
if you want;-)
PS, I had a live chat with 3 customer support but they were unable to
divulge that kind of information.
Cheers,
Moose

---

› See More: 3 customer support

In news:[email protected],
moose <[email protected]> typed, for some strange, unexplained reason:
: Hi,
: A workmate received a text today claiming to be from 3 saying that on
: the 4th of October her current mobile will no longer work with her sim
: card, it told her to phone 0800 358 1665 where she would be able to
: purchase a new phone.
: Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
: support number and not some con artist (insert your own joke by there
: if you want;-)
: PS, I had a live chat with 3 customer support but they were unable to
: divulge that kind of information.
: Cheers,
: Moose

As it's an 0800 number, why not ring it from a landline and find out..? I
doubt a con artist would bother to set up a freephone number somehow, but
I could be wrong.

Ivor

On Wed, 24 Sep 2008 15:55:11 +0100, moose <[email protected]> wrote:

>Hi,
>A workmate received a text today claiming to be from 3 saying that on
>the 4th of October her current mobile will no longer work with her sim
>card, it told her to phone 0800 358 1665 where she would be able to
>purchase a new phone.
>Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
>support number and not some con artist (insert your own joke by there
>if you want;-)
>PS, I had a live chat with 3 customer support but they were unable to
>divulge that kind of information.
>Cheers,
>Moose

Why not just phone 3 using the number on your statement?

And it's unlikely the message is from 3, why on earth would they use a
freephone number?
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- Triumph Tiger 955i -- http://www.bgn.me.uk -- Touch -
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11

> Hi,
> A workmate received a text today claiming to be from 3 saying that on the
> 4th of October her current mobile will no longer work with her sim card,
> it told her to phone 0800 358 1665 where she would be able to purchase a
> new phone.
> Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
> support number and not some con artist (insert your own joke by there if
> you want;-)
> PS, I had a live chat with 3 customer support but they were unable to
> divulge that kind of information.
> Cheers,
> Moose


Seems to be a bona fide 3 call-centre.

--
Graham.

%Profound_observation%

In news:[email protected],
BGN <[email protected]> typed, for some strange, unexplained reason:
: On Wed, 24 Sep 2008 15:55:11 +0100, moose <[email protected]> wrote:
:
: >Hi,
: >A workmate received a text today claiming to be from 3 saying that on
: >the 4th of October her current mobile will no longer work with her
: >sim card, it told her to phone 0800 358 1665 where she would be able
: >to purchase a new phone.
: >Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
: >support number and not some con artist (insert your own joke by there
: >if you want;-)
: >PS, I had a live chat with 3 customer support but they were unable to
: >divulge that kind of information.
: >Cheers,
: >Moose
:
: Why not just phone 3 using the number on your statement?
:
: And it's unlikely the message is from 3, why on earth would they use a
: freephone number?

An American might ask why they would not. Over there pretty well most
companies use freephone for customer contact/support.

Ivor

On 24 Sep, 16:24, BGN <[email protected]> wrote:
> On Wed, 24 Sep 2008 15:55:11 +0100, moose <[email protected]> wrote:
> >Hi,
> >A workmate received a text today claiming to be from 3 saying that on
> >the 4th of October her current mobile will no longer work with her sim
> >card, it told her to phone 0800 358 1665 where she would be able to
> >purchase a new phone.
> >Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
> >support number and not some con artist (insert your own joke by there
> >if you want;-)
> >PS, I had a live chat with 3 customer support but they were unable to
> >divulge that kind of information.
> >Cheers,
> >Moose
>
> Why not just phone 3 using the number on your statement?
>
> And it's unlikely the message is from 3, why on earth would they use a
> freephone number?
> --
> -- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
> -- Triumph Tiger 955i --http://www.bgn.me.uk-- Touch -
> -- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11

I just rang the number and it sounds like the '3' woman does. Seems a
valid 3 number to me

"moose" <[email protected]> wrote in message
news:[email protected]...
> Hi,
> A workmate received a text today claiming to be from 3 saying that on the
> 4th of October her current mobile will no longer work with her sim card,
> it told her to phone 0800 358 1665 where she would be able to purchase a
> new phone.
> Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
> support number and not some con artist (insert your own joke by there if
> you want;-)
> PS, I had a live chat with 3 customer support but they were unable to
> divulge that kind of information.
> Cheers,
> Moose
Tell her (or yourself!) not to reply to any email from Lagos asking for
bank details in return for millions.
Why would you even NEED to ask such an odd question in a
newsgroup. Are you to thick to call the number from work?

> Tell her (or yourself!) not to reply to any email from Lagos asking for
> bank details in return for millions.
> Why would you even NEED to ask such an odd question in a
> newsgroup. Are you to thick to call the number from work?

You are nice, I have my reasons, it was a dodgy looking text.

By the way, it is "Are you TOO thick" not "TO thick".

I will bet those millions that I shouldn't send to the Lagos guys that
not in a million years would you have the bollocks to speak to me like
that face to face would you you little ****? You are hard as ****
behind your keyboard.

Also, why not go to this website where thousands of other users are too
thick to call a number http://whocallsme.com/.

In article <[email protected]>, [email protected]
says...
> Hi,
> A workmate received a text today claiming to be from 3 saying that on
> the 4th of October her current mobile will no longer work with her sim
> card, it told her to phone 0800 358 1665 where she would be able to
> purchase a new phone.
> Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
> support number and not some con artist (insert your own joke by there
> if you want;-)
> PS, I had a live chat with 3 customer support but they were unable to
> divulge that kind of information.

It is most definitely a con. The only way her service would stop were if
she herself instructed 3 to end the contract. Do not call it back.
--
Regards
Jon

In article <[email protected]>,
[email protected]lid says...
> As it's an 0800 number, why not ring it from a landline and find out..? I
> doubt a con artist would bother to set up a freephone number somehow, but
> I could be wrong.

You are wrong. The cost of setting up an 0800 number is trivial compared
to the profits to be had from such an operation.
--
Regards
Jon

"moose" <[email protected]> wrote in message news:[email protected]...
> Hi,
> A workmate received a text today claiming to be from 3 saying that on
> the 4th of October her current mobile will no longer work with her sim
> card, it told her to phone 0800 358 1665 where she would be able to
> purchase a new phone.
> Can anyone please confirm that 0800 358 1665 is indeed a 3 customer
> support number and not some con artist (insert your own joke by there
> if you want;-)
> PS, I had a live chat with 3 customer support but they were unable to
> divulge that kind of information.

Is she using the 3 SIM in a 3 phone or one that is set to 2g use only?

On Wed, 24 Sep 2008 11:45:22 -0700 (PDT), [email protected]
wrote:

>> And it's unlikely the message is from 3, why on earth would they use a
>> freephone number?
>
>I just rang the number and it sounds like the '3' woman does. Seems a
>valid 3 number to me

I thought Three charged for everything?
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- Triumph Tiger 955i -- http://www.bgn.me.uk -- Touch -
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11

"BGN" <[email protected]> wrote in message
news:[email protected]...
> On Wed, 24 Sep 2008 11:45:22 -0700 (PDT), [email protected]
> wrote:
>
> >> And it's unlikely the message is from 3, why on earth would they use a
> >> freephone number?
> >
> >I just rang the number and it sounds like the '3' woman does. Seems a
> >valid 3 number to me
>
> I thought Three charged for everything?

If that was a joke you failed miserably.

On Thu, 25 Sep 2008 19:24:58 +0100, "Pigeon" <[email protected]> wrote:

>"BGN" <[email protected]> wrote in message
>news:[email protected]...
>> On Wed, 24 Sep 2008 11:45:22 -0700 (PDT), [email protected]
>> wrote:
>>
>> >> And it's unlikely the message is from 3, why on earth would they use a
>> >> freephone number?
>> >
>> >I just rang the number and it sounds like the '3' woman does. Seems a
>> >valid 3 number to me
>>
>> I thought Three charged for everything?
>
>If that was a joke you failed miserably.

It wasn't a joke - when I was a Three customer I got charged to ring
customer services, which was an 0870 number.
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- Triumph Tiger 955i -- http://www.bgn.me.uk -- Touch -
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11

On Wed, 24 Sep 2008 22:04:48 +0100, Jon <[email protected]>
wrote:

>In article <[email protected]>,
>[email protected] says...
>> As it's an 0800 number, why not ring it from a landline and find out..? I
>> doubt a con artist would bother to set up a freephone number somehow, but
>> I could be wrong.
>
>You are wrong. The cost of setting up an 0800 number is trivial compared
>to the profits to be had from such an operation.

Profit, from an 0800 number?
--
Cheers

Peter