Music in background of ringing tone

Hi

When people call my mates mobile which is on Orange you get the standard
rining tone but with music in the background.

Anyone else experanced this or know how to stop it.

Thanks.

---

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"kev" <[email protected]> wrote in message
news:[email protected]...

> When people call my mates mobile which is on Orange you get the standard
> rining tone but with music in the background.
> Anyone else experanced this or know how to stop it.

Your mate pays (?) Orange for this service.

If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.


--
J B

No he does not pay then and does not want it either, Orange are confused
regarding it.



..
"J B" <[email protected]> wrote in message
news:[email protected]...
> "kev" <[email protected]> wrote in message
> news:[email protected]...
>
>> When people call my mates mobile which is on Orange you get the standard
>> rining tone but with music in the background.
>> Anyone else experanced this or know how to stop it.
>
> Your mate pays (?) Orange for this service.
>
> If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.
>
>
> --
> J B

On 2008-11-08 13:10:54 +0000, "J B" <[email protected]> said:

> "kev" <[email protected]> wrote in message
> news:[email protected]...
>
>> When people call my mates mobile which is on Orange you get the
>> standard rining tone but with music in the background.
>> Anyone else experanced this or know how to stop it.
>
> Your mate pays (?) Orange for this service.
>
> If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.

It's called Orange Calling Tunes and can be set-up by calling 477 from
the Orange phone.

Chris

On Sat, 8 Nov 2008 16:58:23 +0000, Chris Boyd
<[email protected]> wrote:

>On 2008-11-08 13:10:54 +0000, "J B" <[email protected]> said:
>
>> "kev" <[email protected]> wrote in message
>> news:[email protected]...
>>
>>> When people call my mates mobile which is on Orange you get the
>>> standard rining tone but with music in the background.
>>> Anyone else experanced this or know how to stop it.
>>
>> Your mate pays (?) Orange for this service.
>>
>> If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.
>
>It's called Orange Calling Tunes and can be set-up by calling 477 from
>the Orange phone.

The fact that you immediately recognised this, but Orange didn't when
Kev's mate called says an awful lot about the quality of their
customer service.

Chris

"Chris Blunt" <[email protected]> wrote in message
news[email protected]...
> On Sat, 8 Nov 2008 16:58:23 +0000, Chris Boyd
> <[email protected]> wrote:
>>On 2008-11-08 13:10:54 +0000, "J B" <[email protected]> said:
>>> "kev" <[email protected]> wrote in message
>>> news:[email protected]...
>>>
>>>> When people call my mates mobile which is on Orange you get the
>>>> standard rining tone but with music in the background.
>>>> Anyone else experanced this or know how to stop it.
>>>
>>> Your mate pays (?) Orange for this service.
>>> If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.
>>
>>It's called Orange Calling Tunes and can be set-up by calling 477 from
>>the Orange phone.
>
> The fact that you immediately recognised this, but Orange didn't when
> Kev's mate called says an awful lot about the quality of their
> customer service.
> Chris
>
>
Certainly does, what a wonderful earth breaking innovation from Orange!

It more than make up for the loss of Wildfire, Everyphone, Line2,
and a dozen other useless features.

I'm sorely tempted to rejoin Orange

Steve Terry

Thank you very much for your help.

I've sent a text to my mate. Will update when i see him in wrk this week.

Again.......Thank you.

Kev


"Chris Blunt" <[email protected]> wrote in message
news[email protected]...
> On Sat, 8 Nov 2008 16:58:23 +0000, Chris Boyd
> <[email protected]> wrote:
>
>>On 2008-11-08 13:10:54 +0000, "J B" <[email protected]> said:
>>
>>> "kev" <[email protected]> wrote in message
>>> news:[email protected]...
>>>
>>>> When people call my mates mobile which is on Orange you get the
>>>> standard rining tone but with music in the background.
>>>> Anyone else experanced this or know how to stop it.
>>>
>>> Your mate pays (?) Orange for this service.
>>>
>>> If (s)he doesn't want it, presumably (s)he should ask Orange to stop it.
>>
>>It's called Orange Calling Tunes and can be set-up by calling 477 from
>>the Orange phone.
>
> The fact that you immediately recognised this, but Orange didn't when
> Kev's mate called says an awful lot about the quality of their
> customer service.
>
> Chris

Update.......

It seems my mates daughter added this servixe to his mobile ages ago with
out telling him.

Rather funny really, its all sorted now so thanks to Chris for the info.


Kev



"kev" <[email protected]> wrote in message
news:[email protected]...
> Thank you very much for your help.
>
> I've sent a text to my mate. Will update when i see him in wrk this week.
>
> Again.......Thank you.
>
> Kev
>
>
> "Chris Blunt" <[email protected]> wrote in message
> news[email protected]...
>> On Sat, 8 Nov 2008 16:58:23 +0000, Chris Boyd
>> <[email protected]> wrote:
>>
>>>On 2008-11-08 13:10:54 +0000, "J B" <[email protected]> said:
>>>
>>>> "kev" <[email protected]> wrote in message
>>>> news:[email protected]...
>>>>
>>>>> When people call my mates mobile which is on Orange you get the
>>>>> standard rining tone but with music in the background.
>>>>> Anyone else experanced this or know how to stop it.
>>>>
>>>> Your mate pays (?) Orange for this service.
>>>>
>>>> If (s)he doesn't want it, presumably (s)he should ask Orange to stop
>>>> it.
>>>
>>>It's called Orange Calling Tunes and can be set-up by calling 477 from
>>>the Orange phone.
>>
>> The fact that you immediately recognised this, but Orange didn't when
>> Kev's mate called says an awful lot about the quality of their
>> customer service.
>>
>> Chris
>
>

In article <[email protected]>, [email protected]
says...
> Hi
>
> When people call my mates mobile which is on Orange you get the standard
> rining tone but with music in the background.
>
> Anyone else experanced this or know how to stop it.

Its a service called calling tunes. T-Mobile do it as well.

Only the person who's phone it is can stop it. On Orange they would dial
477 to access the service and select/de-select tunes.
--
Regards
Jon

In article <[email protected]>, [email protected]
says...
> The fact that you immediately recognised this, but Orange didn't when
> Kev's mate called says an awful lot about the quality of their
> customer service.

The service hasn't yet been officially launched I don't think, sort of
quietly introduced. And since your mate would have had to (at some
point) dialled 477 to turn it on then it's reasonable to assume that
your mate knew about the service and how to control it.
--
Regards
Jon

It was his daughter.




"Jon" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>, [email protected]
> says...
>> The fact that you immediately recognised this, but Orange didn't when
>> Kev's mate called says an awful lot about the quality of their
>> customer service.
>
> The service hasn't yet been officially launched I don't think, sort of
> quietly introduced. And since your mate would have had to (at some
> point) dialled 477 to turn it on then it's reasonable to assume that
> your mate knew about the service and how to control it.
> --
> Regards
> Jon