Nokia E66 screen cracked while in pocket

So, I'd had my new E66 for six weeks, pristine condition, screen protector.
I put it in the leather case as usual, stuck it in my trouser pocket as
usual (nothing else in there), went to the pub and didn't look at it until I
got home. Took it out at home and the screen is unreadable because of a
lovely big star-shaped crack in the LCD. The outer glass is fine, it's the
inner screen which is cracked.

Obviously it's not a warranty repair so I'm getting a Nokia Service Centre
to replace the screen (£45), but I just wondered if anyone had any idea how
this could have happened - I'm mystified!

Al

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"Al Reynolds" <[email protected]> wrote in message
news:[email protected]...
> So, I'd had my new E66 for six weeks, pristine condition, screen
> protector. I put it in the leather case as usual, stuck it in my trouser
> pocket as usual (nothing else in there), went to the pub and didn't look
> at it until I got home. Took it out at home and the screen is unreadable
> because of a lovely big star-shaped crack in the LCD. The outer glass is
> fine, it's the inner screen which is cracked.
>
> Obviously it's not a warranty repair so I'm getting a Nokia Service Centre
> to replace the screen (£45), but I just wondered if anyone had any idea
> how this could have happened - I'm mystified!
>
I've had many baffling experiences when I have been to the pub, but they are
usually about where that extra £40 that I took with me 'just in case'
disappeared to ;-)

"Harry Stottle" <[email protected]> wrote in message
news:[email protected]...
>
> I've had many baffling experiences when I have been to the pub, but they
> are usually about where that extra £40 that I took with me 'just in case'
> disappeared to ;-)

Ordinarily I would agree completely, but this time I was the designated
driver!

Al

Al Reynolds wrote:

> I'd had my new E66 for six weeks, pristine condition, screen protector.
> I put it in the leather case as usual, stuck it in my trouser pocket as
> usual (nothing else in there), went to the pub and didn't look at it until I
> got home. Took it out at home and the screen is unreadable because of a
> lovely big star-shaped crack in the LCD. The outer glass is fine, it's the
> inner screen which is cracked.
>
> Obviously it's not a warranty repair so I'm getting a Nokia Service Centre
> to replace the screen (£45), but I just wondered if anyone had any idea how
> this could have happened - I'm mystified!

Is the outer "glass" really glass, or some form of plastic?

Sounds like you've bumped into the corner of e.g a table, the outer
"glass" had enough flex to bend rather than break, but it deflected onto
the inner glass (which will actually be glass) which broke.

"Andy Burns" <[email protected]> wrote in message
news:[email protected]...
> Is the outer "glass" really glass, or some form of plastic?
>
> Sounds like you've bumped into the corner of e.g a table, the outer
> "glass" had enough flex to bend rather than break, but it deflected onto
> the inner glass (which will actually be glass) which broke.

Could have been, I suppose.

Al

In article <[email protected]>, [email protected]
says...
> So, I'd had my new E66 for six weeks, pristine condition, screen protector.
> I put it in the leather case as usual, stuck it in my trouser pocket as
> usual (nothing else in there), went to the pub and didn't look at it until I
> got home. Took it out at home and the screen is unreadable because of a
> lovely big star-shaped crack in the LCD. The outer glass is fine, it's the
> inner screen which is cracked.
>
> Obviously it's not a warranty repair so I'm getting a Nokia Service Centre
> to replace the screen (£45), but I just wondered if anyone had any ideahow
> this could have happened - I'm mystified!

Quite simply the phone has been squeezed or subjected to an impact
whilst in your pocket.
--
Regards
Jon