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  1. #16
    Jack Torrence
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts


    "John" <[email protected]> wrote in message news:[email protected]...
    > On Thu, 11 Dec 2008 23:58:40 +0000, Jack Bauer wrote:
    >
    >> In article <[email protected]>, [email protected]ks says...
    >>> On Thu, 11 Dec 2008 21:11:19 +0000, Jack Bauer wrote:
    >>>
    >>> > In article <[email protected]>, [email protected]ks says...
    >>> >> On Thu, 11 Dec 2008 15:58:48 +0000, ChrisM wrote:
    >>> >>
    >>> >> > In message [email protected], John <[email protected]>
    >>> >> > Proclaimed from the tallest tower:
    >>> >> >
    >>> >> >> That's right I have received a second text off them stating, "you
    >>> >> >> have not used your mobile for 365 days, if it is not used within
    >>> >> >> the next thirty days we may cut it off".
    >>> >> >>
    >>> >> >> The first time I got one of these (about a month ago) I rang them
    >>> >> >> on 789 and after their Indian representative was through with her
    >>> >> >> lies she said she would mark the phone as in use or something to
    >>> >> >> that effect.
    >>> >> >>
    >>> >> >> Ok so it's a low use phone, just a handful of texts per year but
    >>> >> >> that doesn't give them the right to blackmail me in this way - I
    >>> >> >> just received another harassing text off them today.
    >>> >> >>
    >>> >> >> Perhaps they'd like me to waste another 10p listening to their
    >>> >> >> Indian call center speel/lies about the service and how I haven't
    >>> >> >> used it for 365 days?
    >>> >> >>
    >>> >> >> Well duh! I don't think so! Not when it costs me nothing to post
    >>> >> >> what I think of them on here.
    >>> >> >
    >>> >> > So are you saying it's not true, and you have used it in the last
    >>> >> > year? What other lies did they tell you?
    >>> >> >
    >>> >> > In what way are they 'blackmailing' you? They're not even asking
    >>> >> > for money(well, I suppose the cost of sending one SMS message...)
    >>> >> > They are reminding you that under the terms and conditions of your
    >>> >> > (PAYG) contract with them, if you don't use your phone for an
    >>> >> > extended period of time, they reserve the right to disconnect you,
    >>> >> > and reclaim the number. Otherwise, how could they deal with the
    >>> >> > case where somone has started using a PAYG SIM, and then
    >>> >> > (say)decided to change to another service, and just thrown the old
    >>> >> > SIM in the bin...
    >>> >> >
    >>> >> > I'd hardly call that harrasment, it's a polite reminder, that's
    >>> >> > all...
    >>> >>
    >>> >> They said I had not used my phone in 365 days (which is false). They
    >>> >> said I would have my phone disconnected if it was not used in the
    >>> >> next thirty days. I use my phone about once a month for the odd text.
    >>> >> I receive a fair few texts each month though. And I( was mistaken
    >>> >> about the number of these harassing texts they have sent - it's three
    >>> >> now.
    >>> >>
    >>> >> I explained this on the phone to them. It certainly seems like a form
    >>> >> of black mail to me.
    >>> >>
    >>> >>
    >>> >>
    >>> > Well you are clearly an arse and probably a troll.
    >>>
    >>> what a moron.
    >>>
    >>>
    >>>
    >>>

    >> Hmmm, which of us is crying his tits off about having to spend 10p on a
    >> text once a year to keep a SIM alive?
    >>
    >> That would be you, a yellow pack Norbert Colon....

    >
    >
    > Me?
    > Stupid suckers like you just don't get it.


    I'm afraid it is you who just doesn't get it. If you wonder why you don't get very far in life you should look at how quickly you have managed to abuse and alienate so many people on here.

    > Virgin Media/Mobile are trying it on. They are sending abusive text
    > messages to try and coerce me into making unnecessary calls. This is a way
    > for them to make money out of me by threatening me that they will cancel
    > my phone - and that is after I paid for it and topped it up and it's not
    > like I haven't used the phone.


    The texts you have recieved are not abusive, neither are they harrassment or blackmail.

    They are not threatening to cancel your phone. Your phone and the SIM are two completely seperate things. The phone you can shove up your arse for all Virgin, and in fact the rest of us care. It is the SIM Virgin will cancel if you don't comply with their terms and conditions.

    > So Jack, I suggest you get a pair of pliers and crush one of the two
    > neurones you have inside your head as they are clearly not complementary.
    > Then think about all of this again.


    Please tell us you're 12 years old.



    See More: Virgin Mobile Co (UK) sending harassing texts




  2. #17
    Iain
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    John wrote:

    > Virgin Media/Mobile are trying it on. They are sending abusive text
    > messages to try and coerce me into making unnecessary calls. This is a way
    > for them to make money out of me by threatening me that they will cancel
    > my phone - and that is after I paid for it and topped it up and it's not
    > like I haven't used the phone.


    Let's get a few things clear.

    1. The messages you are getting from Virgin are not abusive.

    2. Some of the messages you are posting on this newsgroup are abusive.

    3. Virgin have every right to cut your service off if you don't make
    chargeable calls.

    4. Virgin do not have to bother to advise you that you are in danger of
    being cut off. The other networks don't bother: they just disconnect
    your sim.

    5. You are an odious troll.



  3. #18
    Mark
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    On Thu, 11 Dec 2008 17:25:11 +0000, tony sayer <[email protected]>
    wrote:

    >In article <[email protected]>, xCx <[email protected]>
    >scribeth thus
    >>ChrisM wrote:
    >>
    >>>
    >>> I'd hardly call that harrasment, it's a polite reminder, that's all...
    >>>
    >>>

    >>
    >>Vodafone wouldn't have sent you that, you'd have come to use it and it
    >>would be dead, as would most of the other networks.
    >>
    >>Stop whining.

    >
    >Which is what happened to one of ours that had quite a nice easy to
    >remember number.. and no they wouldn't re instate it;(...


    I was quite surprised when T mobile reinstated an old PAYG sim for me
    and it didn't cost anything!

    --
    (\__/) M.
    (='.'=) Owing to the amount of spam posted via googlegroups and
    (")_(") their inaction to the problem. I am blocking most articles
    posted from there. If you wish your postings to be seen by
    everyone you will need use a different method of posting.
    See http://improve-usenet.org




  4. #19
    Tim Downie
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    Mark wrote:
    > On Thu, 11 Dec 2008 17:25:11 +0000, tony sayer <[email protected]>
    > wrote:
    >
    >> In article <[email protected]>, xCx <[email protected]>
    >> scribeth thus
    >>> ChrisM wrote:
    >>>
    >>>>
    >>>> I'd hardly call that harrasment, it's a polite reminder, that's
    >>>> all...
    >>>>
    >>>>
    >>>
    >>> Vodafone wouldn't have sent you that, you'd have come to use it and
    >>> it would be dead, as would most of the other networks.
    >>>
    >>> Stop whining.

    >>
    >> Which is what happened to one of ours that had quite a nice easy to
    >> remember number.. and no they wouldn't re instate it;(...

    >
    > I was quite surprised when T mobile reinstated an old PAYG sim for me
    > and it didn't cost anything!


    I presume that's only possible if the number hasn't been recycled. I think
    you were just lucky. ;-)

    Tim





  5. #20
    Jack Bauer
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    In article <[email protected]>, no-
    [email protected] says...
    > John wrote:
    >
    > > Virgin Media/Mobile are trying it on. They are sending abusive text
    > > messages to try and coerce me into making unnecessary calls. This is a way
    > > for them to make money out of me by threatening me that they will cancel
    > > my phone - and that is after I paid for it and topped it up and it's not
    > > like I haven't used the phone.

    >
    > Let's get a few things clear.
    >
    > 1. The messages you are getting from Virgin are not abusive.
    >
    > 2. Some of the messages you are posting on this newsgroup are abusive.
    >
    > 3. Virgin have every right to cut your service off if you don't make
    > chargeable calls.
    >
    > 4. Virgin do not have to bother to advise you that you are in danger of
    > being cut off. The other networks don't bother: they just disconnect
    > your sim.
    >
    > 5. You are an odious troll.
    >

    Well said Iain. This guy is clearly at the very least an idiot and
    perhaps a troll also. I'm sure the other mobile providers are poised
    ready to pitch for his lucrative business!



  6. #21
    John
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    On Fri, 12 Dec 2008 10:52:15 +0000, Iain wrote:

    > John wrote:
    >
    >> Virgin Media/Mobile are trying it on. They are sending abusive text
    >> messages to try and coerce me into making unnecessary calls. This is a
    >> way for them to make money out of me by threatening me that they will
    >> cancel my phone - and that is after I paid for it and topped it up and
    >> it's not like I haven't used the phone.

    >
    > Let's get a few things clear.
    >
    > 1. The messages you are getting from Virgin are not abusive.
    >
    > 2. Some of the messages you are posting on this newsgroup are abusive.
    >
    > 3. Virgin have every right to cut your service off if you don't make
    > chargeable calls.
    >
    > 4. Virgin do not have to bother to advise you that you are in danger of
    > being cut off. The other networks don't bother: they just disconnect your
    > sim.
    >
    > 5. You are an odious troll.


    sucker




  7. #22
    Bob Eager
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    On Fri, 12 Dec 2008 19:05:29 UTC, John <[email protected]> wrote:

    > On Fri, 12 Dec 2008 10:52:15 +0000, Iain wrote:
    >
    > > John wrote:
    > >
    > >> Virgin Media/Mobile are trying it on. They are sending abusive text
    > >> messages to try and coerce me into making unnecessary calls. This is a
    > >> way for them to make money out of me by threatening me that they will
    > >> cancel my phone - and that is after I paid for it and topped it up and
    > >> it's not like I haven't used the phone.

    > >
    > > Let's get a few things clear.
    > >
    > > 1. The messages you are getting from Virgin are not abusive.
    > >
    > > 2. Some of the messages you are posting on this newsgroup are abusive.
    > >
    > > 3. Virgin have every right to cut your service off if you don't make
    > > chargeable calls.
    > >
    > > 4. Virgin do not have to bother to advise you that you are in danger of
    > > being cut off. The other networks don't bother: they just disconnect your
    > > sim.
    > >
    > > 5. You are an odious troll.

    >
    > sucker


    Q.E.D.
    --
    Bob Eager
    Use the BIG mirror service in the UK:
    http://www.mirrorservice.org




  8. #23
    John
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    On Fri, 12 Dec 2008 09:26:14 +0000, Tim Downie wrote:

    > John wrote:
    >> That's right I have received a second text off them stating, "you have
    >> not used your mobile for 365 days, if it is not used within the next
    >> thirty days we may cut it off".
    >>
    >> The first time I got one of these (about a month ago) I rang them on 789
    >> and after their Indian representative was through with her lies she said
    >> she would mark the phone as in use or something to that effect.
    >>
    >> Ok so it's a low use phone, just a handful of texts per year but that
    >> doesn't give them the right to blackmail me in this way - I just
    >> received another harassing text off them today.

    >
    > Are you on the "Daily bonus PAYG" tariff? If so, your free texts might
    > not count towards keeping the phone live. Most other networks specify
    > "chargeable" calls or texts.
    >
    > AFAIK, Orange sims used to stay live indefinitely but all networks reserve
    > the right to cut off unused numbers after a period, some more quickly than
    > others.
    >
    > Tim


    I am payg and it is not unused. I have had this phone for about 4 years
    and have only recently started getting these abusive and threatening texts
    from VM.






  9. #24
    Iain
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    John wrote:

    > I am payg and it is not unused. I have had this phone for about 4 years
    > and have only recently started getting these abusive and threatening texts
    > from VM.


    Until the buyout from T-Mobile, although VM reserved the right to cut
    off phones where no calls were made, they never did, not least becasue
    that would have lost them a nice little income stream.

    After the buyout, they said that thewy would implement that policy, but
    they gave plenty of notice, and now they are sending advisory texts.

    Seems exceptionally fair and reasonable to me. More than you'd get from
    any of the other networks.

    And I'm not an apologist for VM. I don't even use them.

    You appear to be telling lies. Grow up and go away.




  10. #25
    Dangerous
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts


    "John" <[email protected]> wrote in message
    news:[email protected]...
    > On Fri, 12 Dec 2008 09:26:14 +0000, Tim Downie wrote:
    >
    >> John wrote:
    >>> That's right I have received a second text off them stating, "you have
    >>> not used your mobile for 365 days, if it is not used within the next
    >>> thirty days we may cut it off".
    >>>
    >>> The first time I got one of these (about a month ago) I rang them on 789
    >>> and after their Indian representative was through with her lies she said
    >>> she would mark the phone as in use or something to that effect.
    >>>
    >>> Ok so it's a low use phone, just a handful of texts per year but that
    >>> doesn't give them the right to blackmail me in this way - I just
    >>> received another harassing text off them today.

    >>
    >> Are you on the "Daily bonus PAYG" tariff? If so, your free texts might
    >> not count towards keeping the phone live. Most other networks specify
    >> "chargeable" calls or texts.
    >>
    >> AFAIK, Orange sims used to stay live indefinitely but all networks
    >> reserve
    >> the right to cut off unused numbers after a period, some more quickly
    >> than
    >> others.
    >>
    >> Tim

    >
    > I am payg and it is not unused. I have had this phone for about 4 years
    > and have only recently started getting these abusive and threatening texts
    > from VM.
    >
    >
    >

    If u reckon Virgin Mobiles texts are abusive you should take a look at your
    comments here, as I see it VM's 'abuse' pales into insignificance compared
    to your attitude. You should also look up threatening in the dictionary, as
    I see it VM are helping you out. If you know your phone has been used in the
    last 365 days then disregard the text.

    Why dont you go to another network, maybe O2 or Voda who only give you 6
    months to maintain use of your phone and will cut you off and quarantine
    your number withut warning, which, however, still would not be abusive or
    threatening as its in the T&C's you agreed to when you made your first call.

    I guess your the kind of guy who get terrible service all the time, as
    people will treat you how u treat them and if your attitude in this NG is
    anything to go by then I am glad I dont have to interact with you.

    D




  11. #26
    Ivor Jones
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts

    In news:[email protected],
    John <[email protected]> typed, for some strange, unexplained reason:
    : That's right I have received a second text off them stating,
    : "you have not used your mobile for 365 days, if it is not used
    : within the next thirty days we may cut it off".
    :
    : The first time I got one of these (about a month ago) I rang them on
    : 789 and after their Indian representative was through with her lies
    : she said she would mark the phone as in use or something to that
    : effect.
    :
    : Ok so it's a low use phone, just a handful of texts per year but that
    : doesn't give them the right to blackmail me in this way - I just
    : received another harassing text off them today.

    How exactly are they blackmailing you..? The conditions of use of all PAYG
    phones, regardless of provider, state that you have to make a chargeable
    call every so often, usually 180 days or even less, so if yours hasn't
    been used for a year you're doing bloody well.

    You agreed to the conditions when you bought the phone. Didn't you read
    them..?

    Ivor




  12. #27
    Toby
    Guest

    Re: Virgin Mobile Co (UK) sending harassing texts


    "John" <[email protected]> wrote in message
    news:[email protected]...
    > On Fri, 12 Dec 2008 09:26:14 +0000, Tim Downie wrote:
    >
    >> John wrote:
    >>> That's right I have received a second text off them stating, "you have
    >>> not used your mobile for 365 days, if it is not used within the next
    >>> thirty days we may cut it off".
    >>>
    >>> The first time I got one of these (about a month ago) I rang them on 789
    >>> and after their Indian representative was through with her lies she said
    >>> she would mark the phone as in use or something to that effect.
    >>>
    >>> Ok so it's a low use phone, just a handful of texts per year but that
    >>> doesn't give them the right to blackmail me in this way - I just
    >>> received another harassing text off them today.

    >>
    >> Are you on the "Daily bonus PAYG" tariff? If so, your free texts might
    >> not count towards keeping the phone live. Most other networks specify
    >> "chargeable" calls or texts.
    >>
    >> AFAIK, Orange sims used to stay live indefinitely but all networks
    >> reserve
    >> the right to cut off unused numbers after a period, some more quickly
    >> than
    >> others.
    >>
    >> Tim

    >
    > I am payg and it is not unused. I have had this phone for about 4 years
    > and have only recently started getting these abusive and threatening texts
    > from VM.


    Are the text messages you are sending chargeable?

    The current T&C state
    "3.8 Keep talking! : You need to use our Services at least once within any
    180 day period either by making a chargeable call or sending a text message.
    If you don't we may suspend your access to the Services and disconnect you
    from the Network. We don't really want to lose you as a customer so please
    ensure you keep talking or texting!"

    So if the messages you are sending are not chargeable, and you are not
    making any chargeable calls for 180 days or more, they are within their
    rights to disconnect the SIM from their network.





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