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- 12-23-2008, 10:59 AM #16R. Mark ClaytonGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
"Jon" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> [email protected] says...
>> The obvious danger is that either will effectively give CPW a Continuing
>> Credit Card Authority
>
> Err, no it won't.
> --
> Regards
> Jon
You are not reading between the lines. Think about how reputable CPW are.
Think about what might happen to your credit card number once they know what
it is. Think about how you might end up with a CCCA even though you hadn't
intended it. Think about their recollection of what was transacted and
yours might differ somewhat. Think about how it is impossible for the card
holder to stop a CCCA once it is set up...
I wouldn't even give a CCCA to BT (and boy was I right about that!), but for
CPW - give over!
› See More: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
- 12-23-2008, 11:26 AM #17Ian SmithGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
R. Mark Clayton wrote:
> "Jon" <[email protected]> wrote in message
> news:[email protected]...
>> In article <[email protected]>,
>> [email protected] says...
>>> The obvious danger is that either will effectively give CPW a Continuing
>>> Credit Card Authority
>> Err, no it won't.
>> --
>> Regards
>> Jon
>
> You are not reading between the lines. Think about how reputable CPW are.
> Think about what might happen to your credit card number once they know what
> it is. Think about how you might end up with a CCCA even though you hadn't
> intended it. Think about their recollection of what was transacted and
> yours might differ somewhat. Think about how it is impossible for the card
> holder to stop a CCCA once it is set up...
>
> I wouldn't even give a CCCA to BT (and boy was I right about that!), but for
> CPW - give over!
But if you haven't given someone CCCA then contact the card company
and explain that the debits being made against your account are
being made without your agreement. I'd imagine that the card company
would take a very dim view about that.
regards, Ian
- 12-23-2008, 12:02 PM #18R. Mark ClaytonGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
"Ian Smith" <[email protected]> wrote in message
news:[email protected]...
> R. Mark Clayton wrote:
>> "Jon" <[email protected]> wrote in message
>> news:[email protected]...
>>> In article <[email protected]>,
>>> [email protected] says...
>>>> The obvious danger is that either will effectively give CPW a
>>>> Continuing
>>>> Credit Card Authority
>>> Err, no it won't.
>>> --
>>> Regards
>>> Jon
>>
>> You are not reading between the lines. Think about how reputable CPW
>> are. Think about what might happen to your credit card number once they
>> know what it is. Think about how you might end up with a CCCA even
>> though you hadn't intended it. Think about their recollection of what
>> was transacted and yours might differ somewhat. Think about how it is
>> impossible for the card holder to stop a CCCA once it is set up...
>>
>> I wouldn't even give a CCCA to BT (and boy was I right about that!), but
>> for CPW - give over!
>
> But if you haven't given someone CCCA then contact the card company and
> explain that the debits being made against your account are being made
> without your agreement. I'd imagine that the card company would take a
> very dim view about that.
And forgo their commission?
>
> regards, Ian
- 12-23-2008, 12:20 PM #19Invisible ManGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
Ian Smith wrote:
> R. Mark Clayton wrote:
>> "Jon" <[email protected]> wrote in message
>> news:[email protected]...
>>> In article <[email protected]>,
>>> [email protected] says...
>>>> The obvious danger is that either will effectively give CPW a
>>>> Continuing
>>>> Credit Card Authority
>>> Err, no it won't.
>>> --
>>> Regards
>>> Jon
>>
>> You are not reading between the lines. Think about how reputable CPW
>> are. Think about what might happen to your credit card number once
>> they know what it is. Think about how you might end up with a CCCA
>> even though you hadn't intended it. Think about their recollection
>> of what was transacted and yours might differ somewhat. Think about
>> how it is impossible for the card holder to stop a CCCA once it is set
>> up...
>>
>> I wouldn't even give a CCCA to BT (and boy was I right about that!),
>> but for CPW - give over!
>
> But if you haven't given someone CCCA then contact the card company and
> explain that the debits being made against your account are being made
> without your agreement. I'd imagine that the card company would take a
> very dim view about that.
>
> regards, Ian
Unlike the direct debit system it is up to you to stop the retailer
taking them. You cannot do this with a company where email read receipts
come back as "deleted without being read"
- 12-24-2008, 01:23 AM #20JonGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
In article <[email protected]>,
[email protected] says...
> You are not reading between the lines.
Thats exactly what I'm doing. And what is clear is that you have had a
bad experience. What is also clear is that you are keen to share that
experience with as many people as possible. In 10+ years fo reading this
group though and being in the mobile phone industry I have never hear
anyone make the same allegations that you are.
> Think about how reputable CPW are.
And how does one measure that? They are a hugely successful retailer, so
to get to where they are in their indsutry they must have a fairly good
reputation.
> Think about what might happen to your credit card number once they know what
> it is.
Anything they did with it which I was in dispute with I would simpyl
phone my credit card provider and dispute the transaction and let them
deal with it. In any case, I have used my credit cards at CPW (and
online with them) several times without issue.
> Think about how you might end up with a CCCA even though you hadn't
> intended it.
I accept you've had a bad expereince, but I think your case has to be
treated as an isolated incident.
> Think about their recollection of what was transacted and
> yours might differ somewhat.
Then I would simply change my credit card number and invite CPW to see
me in the local small claims court.
> Think about how it is impossible for the card holder to stop a CCCA once it is set up.
It's not at all impossible. It's not as straightforward as a direct
debit though.
> I wouldn't even give a CCCA to BT (and boy was I right about that!), but for
> CPW - give over!
I would not use a CCA for anything and never have. At least we can agree
on that.
--
Regards
Jon
- 12-24-2008, 02:51 AM #21Invisible ManGuest
Re: Apparently, Carphone Warehouse are doing a mo bile phone for three quid? (£3)
Jon wrote:
> In article <[email protected]>,
> [email protected] says...
>> You are not reading between the lines.
>
> Thats exactly what I'm doing. And what is clear is that you have had a
> bad experience. What is also clear is that you are keen to share that
> experience with as many people as possible. In 10+ years fo reading this
> group though and being in the mobile phone industry I have never hear
> anyone make the same allegations that you are.
>
>> Think about how reputable CPW are.
>
> And how does one measure that? They are a hugely successful retailer, so
> to get to where they are in their indsutry they must have a fairly good
> reputation.
>
>> Think about what might happen to your credit card number once they know what
>> it is.
>
> Anything they did with it which I was in dispute with I would simpyl
> phone my credit card provider and dispute the transaction and let them
> deal with it. In any case, I have used my credit cards at CPW (and
> online with them) several times without issue.
>
>> Think about how you might end up with a CCCA even though you hadn't
>> intended it.
>
> I accept you've had a bad expereince, but I think your case has to be
> treated as an isolated incident.
>
>> Think about their recollection of what was transacted and
>> yours might differ somewhat.
>
> Then I would simply change my credit card number and invite CPW to see
> me in the local small claims court.
>
>> Think about how it is impossible for the card holder to stop a CCCA once it is set up.
>
> It's not at all impossible. It's not as straightforward as a direct
> debit though.
>
>> I wouldn't even give a CCCA to BT (and boy was I right about that!), but for
>> CPW - give over!
>
> I would not use a CCA for anything and never have. At least we can agree
> on that.
CPW have an appalling reputation.
They have been reported by the BBC for it.
They have huge numbers of dissatisfied customers.
At one time they were very good but not for a few years now.
They do not even acknowledge letters sent for the personal attention of
Charles Dunstone.
I could go on and on. If you don't believe it try googling.
- 12-24-2008, 04:43 AM #22Invisible ManGuest
Re: Apparently, Carphone Warehouse are doing a mobile phone for three quid? (£3)
Ian Smith wrote:
> Invisible Man wrote:
>> Ian Smith wrote:
>>> R. Mark Clayton wrote:
>>>> "Jon" <[email protected]> wrote in message
>>>> news:[email protected]...
>>>>> In article <[email protected]>,
>>>>> [email protected] says...
>>>>>> The obvious danger is that either will effectively give CPW a
>>>>>> Continuing
>>>>>> Credit Card Authority
>>>>> Err, no it won't.
>>>>> --
>>>>> Regards
>>>>> Jon
>>>>
>>>> You are not reading between the lines. Think about how reputable
>>>> CPW are. Think about what might happen to your credit card number
>>>> once they know what it is. Think about how you might end up with a
>>>> CCCA even though you hadn't intended it. Think about their
>>>> recollection of what was transacted and yours might differ
>>>> somewhat. Think about how it is impossible for the card holder to
>>>> stop a CCCA once it is set up...
>>>>
>>>> I wouldn't even give a CCCA to BT (and boy was I right about that!),
>>>> but for CPW - give over!
>>>
>>> But if you haven't given someone CCCA then contact the card company
>>> and explain that the debits being made against your account are being
>>> made without your agreement. I'd imagine that the card company would
>>> take a very dim view about that.
>>>
>>> regards, Ian
>>
>> Unlike the direct debit system it is up to you to stop the retailer
>> taking them. You cannot do this with a company where email read
>> receipts come back as "deleted without being read"
>
> Two points:
>
> - You are wrong, as in the case we are discussing there is no CCCA. A
> company has no right to make a debit against your card account if you
> have not given them authority to do so, or have withdrawn such
> authority. They will be breaking the T&Cs of their contract with the
> clearing bank. It is the card company's (or the clearing bank which is
> acting as their agents and with whom the retailer will have a contract)
> responsibility to ensure that these terms are enforced - the card
> company will take action - I have tried it and it works.
> - you shouldn't mess about with email for such issues. Send a letter by
> Special Delivery to their registered company address and make it clear
> to all parties that you hold them responsible for all interest and
> additional charges levied as a result of their actions.
>
> regards, Ian
Much easier never to deal with CPW. I have spent 36 years in the
adversarial end of the finance industry, In my private life I have over
the years had problems with BT, British Gas etc. and had to sue DSG
(Dixons) and a couple of others.
CPW are however in a league of their own. NEVER again.
- 12-28-2008, 04:35 PM #23JonGuest
Re: Apparently, Carphone Warehouse are doing a mo bile phone for three quid? (£3)
In article <[email protected]>, [email protected]lid
says...
> CPW have an appalling reputation.
Got any evidence of that?
> They have been reported by the BBC for it.
So have loads of other companies. What of it?
> They have huge numbers of dissatisfied customers.
They have more satisfied than dissatisfied I bet?
> At one time they were very good but not for a few years now.
Thats your opinion. It's not necessarily a fact.
> They do not even acknowledge letters sent for the personal attention of
> Charles Dunstone.
I imagine that would take a coupel of full-time positions in dealing
with? Hardly worth paying £30-£35k salary for a couple of bodies who'se
sole purpose is to acknowledge letters.
> I could go on and on. If you don't believe it try googling.
I have no beef with CPW, I am not about to waste time trying to argue
with you. I'm simply pointing out that the majority of your post is
heresay. They are not facts which can be substantiated.
--
Regards
Jon
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