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  1. #1
    John
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    I had been a virgin member for years, until they called me,lied about a promotion, wouldn’t give me my old plan back and didn’t have a reasonablealternative. I cancel my plan, pay thefinal bill, ask if there will be more charges and am told no. 2 months later they want a $200+ cancellationfee. I very nicely ask to pull the callwhere I was told there would be no further chargers as I had cancelled thephone months prior. I am told they MAYrecord the calls, and even if they did it is for internal use only. Thank you Virgin, lie and screw me out ofmoney... now there is customer service for you!




    See More: Virgin Mobile= Worst customer service ever!!!!!!




  2. #2
    tavenger5
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    Re: Virgin Mobile= Worst customer service ever!!!!!!

    What was the $200 for exactly?
    John

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  3. #3
    Nothappy
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    Re: Virgin Mobile= Worst customer service ever!!!!!!

    Something similar happened to
    me. I was told one thing by one person on one day and being contradicted by a rude man the next. When I asked Mr. Barley Speaks-English to pull a record of a previous phone number and vkey, he told me there was no record of it. The phone must never have existed



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