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Old 11-26-2003, 12:49 AM   #1
Chris Pisarra
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Weird Voice Command problem




I love the voice command feature, but have found a glitch.

If I call American Airlines via voice command, I am unable to
use the keypad to make choices from the option tree---so there is
nothing I can do. I can hear the key beeps, but apparently American
Airlines can't, and it just keeps prompting me to enter some number.

If I dial the very same number myself, everything works fine.

This problem doesn't seem to exist with other airlines, car
rental, hotels, anything else I dial with voice command, just American.

Any thoughts? Any ideas? I love being able to just dial * and
say "call American Airlines", and not have to look up or remember the
number.

Chris








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Old 12-04-2003, 12:15 AM   #2
O/Siris
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Re: Weird Voice Command problem


In article <jWYwb.310887$Fm2.328516@attbi_s04>, Chris@Pisarra.com=20
says...
>=20
>=20
> I love the voice command feature, but have found a glitch.
>=20
> If I call American Airlines via voice command, I am unable to
> use the keypad to make choices from the option tree---so there is
> nothing I can do. I can hear the key beeps, but apparently American
> Airlines can't, and it just keeps prompting me to enter some number.
>=20
> If I dial the very same number myself, everything works fine.
>=20
> This problem doesn't seem to exist with other airlines, car
> rental, hotels, anything else I dial with voice command, just American.
>=20
> Any thoughts? Any ideas? I love being able to just dial * and
> say "call American Airlines", and not have to look up or remember the
> number.
>=20
> Chris


Sorry, Chris. For various reasons, we're getting loaded up hard in the=20
call center, but I'll see if I can't find out something about this.


--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
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Old 12-10-2003, 12:58 AM   #3
O/Siris
Guest
CPF $: 0 Donate

Re: Weird Voice Command problem


In article <MPG.1a389ba2f0cc4b9b989799
@netnews.comcast.net>, O/Sirisrobjvargas@spr=EEntpcs.com=20
says...
> In article <jWYwb.310887$Fm2.328516@attbi_s04>, Chris@Pisarra.com=20
> says...
> >=20
> >=20
> > I love the voice command feature, but have found a glitch.
> >=20
> > If I call American Airlines via voice command, I am unable to
> > use the keypad to make choices from the option tree---so there is
> > nothing I can do. I can hear the key beeps, but apparently American
> > Airlines can't, and it just keeps prompting me to enter some number.
> >=20
> > If I dial the very same number myself, everything works fine.
> >=20
> > This problem doesn't seem to exist with other airlines, car
> > rental, hotels, anything else I dial with voice command, just American.
> >=20
> > Any thoughts? Any ideas? I love being able to just dial * and
> > say "call American Airlines", and not have to look up or remember the
> > number.
> >=20
> > Chris

>=20
> Sorry, Chris. For various reasons, we're getting loaded up hard in the=

=20
> call center, but I'll see if I can't find out something about this.
>=20
>=20
>=20


I checked around, Chris. No one's heard of this. But I=20
have VC, too, and I have to call an automated payment=20
system for something tomorrow. I'll try it, and get back=20
to you.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
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