- 04-29-2008, 05:41 AM #1Member
I purchase this phone 3 months ago and I recently started getting a problem with the screen. Sometime the touchscreen won't work I I'll have to restart the phone and then it will start working again. I recently did a factory reset and it worked for a week without problems and now it jus started back again touch screen working now and then.
How do I fix this problem? also could this be some sort of software problem?
› See More: W960i problem
- 05-05-2008, 10:07 AM #2The Mod-erator
- -- Select One --
- Poole, UK
- 672 - liked 28 times
Re: W960i problem
It could well be a firmware problem yes, but to be honest, it would be much easier just to get a replacement phone. THe phone should still be under a standard warranty, so just return it to where you got it, show them the fault and they should either fix it free of charge, or give you a replacement phone .
- Sony Ericsson