mobileshop cash back problems

ive just had an email saying waiting for manual processing. 75 days
since claim.
next one to go off in week or so.

all sounds very fishy.
am thinking about bottling it and settling for argos

anyone any ideas on what we could do. could we collectively chase
them somehow?

reg


> > > If you check their online cashback tracking thingy, there is now a
> > > long piece (which appeared in the last few days) which states that
> > > they've solved the computer problem but to be on the safe side they
> > > need to process each claim manually to ensure that everyone gets the
> > > correct amount and this backlog will naturally take some time to
> > > clear. It continues:
>
> > > "At this point, we cannot provide specific payment dates but can
> > > assure you that your claim will be paid as soon as the backlog has
> > > been cleared."
>
> > > But my claim is surely part of the backlog!
>
> > > It goes on to say that you can as an alternative get 110% of your
> > > claim on an Argos card within 7 days and:
>
> > Has anyone been successful in getting their Argos card. I accepted the
> > offer by email. It is now 7 working days and I have received nothing.
> > Its probably not worth emailing them again as they say they are unable
> > to answer specific enquiries. Wait and see I suppose.
>
> Panic over. Argos card received with correct amount of money on it. Just
> one more claim to go now, fingers crossed.

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› See More: mobileshop cash back problems

On May 14, 7:59 pm, Reg Platt <[email protected]> wrote:

>
> anyone any ideas on what we could do. could we collectively chase
> them somehow?


Hi there,

Can we go to Watchdog?!!

Same thing has happened to me. First time I emailed them and the money
appeared in my account. This time I got the long email about the
'major computer problem'.

It's not like they make it easy in the first place.........find the
secret code on the back of the secret form , write this on your
statement under a full moon, add some magic dust, send by registered
post (they can't pay you anything if it gets lost you know!!) ....they
will then email you a million times asking you if you want an argos
voucher or a mini fridge, Refuse five times, and they will ask you
again if you REALLY just want the cash.

And now this!! It's gotta be a scam.

<[email protected]> wrote in message
news:[email protected]...
> On May 14, 7:59 pm, Reg Platt <[email protected]> wrote:
>
>>
>> anyone any ideas on what we could do. could we collectively chase
>> them somehow?
>
>
> Hi there,
>
> Can we go to Watchdog?!!
>
> Same thing has happened to me. First time I emailed them and the money
> appeared in my account. This time I got the long email about the
> 'major computer problem'.
>
> It's not like they make it easy in the first place.........find the
> secret code on the back of the secret form , write this on your
> statement under a full moon, add some magic dust, send by registered
> post (they can't pay you anything if it gets lost you know!!) ....they
> will then email you a million times asking you if you want an argos
> voucher or a mini fridge, Refuse five times, and they will ask you
> again if you REALLY just want the cash.
>
> And now this!! It's gotta be a scam.
>

I faxed mine off to them to which I got a fail after it connected as their
end doesn't accept colour faxes, then I sent it a second time, 2 days later
an email confirming
that I have successfully submitted mine, then go to the site and choose what
I wanted, I ended up going for the argos/homebase option, I suppose it will
come in handy
towards Christmas, also gardening or something. I only chose this option as
it seemed like the quicker option. 1 mth instead of 2.
anyone had problems with the vouchers, receiving them I mean.
Cheers
Tracym

My voucher is C is 60 days late.
If I send compliant email. There is ready made email say they are
trying to fix problem.
My conclusion is that
Mobileshop.com doing fraud
They pay cash back only untill your installment are due. Once you pay
all money they stop.

I was thinking about maybe settling for the Argos vouchers but I had a
look at Ebay to see what the going rate for Argos vouchers was but it
wasn't good - loss of 30% in some cases. Now, buying Argos vouchers,
maybe that's the business to be in.

Maris

On Apr 17, 9:57 pm, "Autolycus" <[email protected]> wrote:
> <[email protected]> wrote in message
>
> news:[email protected]...> Thanks Kit, Stuart and Bryce for the replies! At least now I can tell
> > myself they will pay..
>
> Hmmm.
>
> Kit was successful - as indeed I was up to the present, overdue
> cashbacks, but the patently untrue guff about technical problems with
> their computer being to blame, an excuse trotted out for at least a
> year, does not encourage optimism.
>
> Has anyone rattled their cage with a County Court claim? I'm not going
> to give up £360 without a fight while they're still trading.
>
> --
> Kevin Poole
> **Use current month and year to reply (e.g. [email protected])***

Same old story for me as all the others on this page. I think we will
have to take them to county court. Just to check 1st whether any one
to date has done this?