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- 06-27-2008, 03:52 PM #1Colin WilsonGuest
> My T mobile contract expires in another month or so and I have now had
> 2 cold calling calls offering me new contracts.
> How do these get the data?? and does the Data Protection Act have
> something to do with all this?? - ie protect my data??
Not sure, but it'd be interesting to find out - ask who their
nominated Data Controller is !
Other than that, tell them their information is wrong - you're on PAYG
and you've just been made redundant - they'll hang up quicker than you
can !
› See More: Cold calling
- 06-27-2008, 03:55 PM #2Graham.Guest
Re: Cold calling
> My T mobile contract expires in another month or so and I have now had
> 2 cold calling calls offering me new contracts.
> How do these get the data?? and does the Data Protection Act have
> something to do with all this?? - ie protect my data??
As they emanate from a supplier with whom you have a contract,
I would suggest these calls are somewhere between tepid and
lukewarm ;-)
--
Graham
%Profound_observation%
- 06-28-2008, 06:28 AM #3BGNGuest
Re: Cold calling
On Fri, 27 Jun 2008 22:52:10 +0100, Colin Wilson
<[email protected]> wrote:
>> My T mobile contract expires in another month or so and I have now had
>> 2 cold calling calls offering me new contracts.
>> How do these get the data?? and does the Data Protection Act have
>> something to do with all this?? - ie protect my data??
>
>Not sure, but it'd be interesting to find out - ask who their
>nominated Data Controller is !
Due to data protection they don't actually tell you who they got their
data from in the first place.
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- Triumph Tiger 955i -- http://www.bgn.me.uk -- Touch -
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
- 06-28-2008, 01:24 PM #4Ian SmithGuest
Re: Cold calling
CS wrote:
> My T mobile contract expires in another month or so and I have now had
> 2 cold calling calls offering me new contracts.
> How do these get the data?? and does the Data Protection Act have
> something to do with all this?? - ie protect my data??
If they are from dealers, then it is likely that they have looked up
the number ranges and know that the number was issued 1 year ago.
They probably don't know who you are. Ask them who they want to
speak to. They will probably reply "The account holder".
Add your number to the TPS list:
http://www.tpsonline.org.uk/tps/
This will stop most (but not all) of these calls.
UK companies have a legal obligation to check against this list
before making a marketing call.
regards, Ian
- 06-28-2008, 03:50 PM #5Colin WilsonGuest
Re: Cold calling
> >Not sure, but it'd be interesting to find out - ask who their
> >nominated Data Controller is !
> Due to data protection they don't actually tell you who they got their
> data from in the first place.
No, but the Data Controller should, if asked !
IIRC there is a legal liability on a company buying the details to
ascertain that they have been acquired legitimately.
Therefore, they should know the origin of the data.
- 06-28-2008, 05:49 PM #6Steve TerryGuest
Re: Cold calling
"CS" <[email protected]> wrote in message
news:[email protected]...
> My T mobile contract expires in another month or so and I have now had
> 2 cold calling calls offering me new contracts.
> How do these get the data?? and does the Data Protection Act have
> something to do with all this?? - ie protect my data??
>
I always feed them misinformation, lie and say you're on another network
If you want a T Mobile upgrade, call their Customers retentions dept
Then you know who you are really dealing with
Steve Terry
- 06-29-2008, 02:15 AM #7BGNGuest
Re: Cold calling
On Sat, 28 Jun 2008 22:50:25 +0100, Colin Wilson
<[email protected]> wrote:
>> >Not sure, but it'd be interesting to find out - ask who their
>> >nominated Data Controller is !
>> Due to data protection they don't actually tell you who they got their
>> data from in the first place.
>
>No, but the Data Controller should, if asked !
>
>IIRC there is a legal liability on a company buying the details to
>ascertain that they have been acquired legitimately.
>
>Therefore, they should know the origin of the data.
I remember reading up on the DPA about a decade ago and it sticking in
my mind that you can indeed ask for your info to be removed but the
company you're dealing with does NOT have to tell you where they
obtained your info. However, I can't find the text of the (amended)
act anywhere as a source of this info. Searching for anything
relating to DPA brings up mostly sponsored links and the IC's office
page is less than useless.
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- Triumph Tiger 955i -- http://www.bgn.me.uk -- Touch -
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
- 06-30-2008, 05:42 PM #8CSGuest
Re: Cold calling
Had another today. Numbers are banded around unless one has
registered with the Telephone Preference Service - http://www.tpsonline.org.uk/tps/
- 07-01-2008, 02:02 AM #9Colin WilsonGuest
Re: Cold calling
> Had another today. Numbers are banded around unless one has
> registered with the Telephone Preference Service - http://www.tpsonline.org.uk/tps/
Ask them for some pertinent details, like name of company, person who
contacted you, company contact number and address, then tell them
you're on the TPS list - there's a potential fine of, IIRC, £5000 per
call.
Unless they're calling internationally they know this, and will
normally hang up pretty quickly as soon as you mention it.
Or say you've just been made redundant - what's the cheapest rate they
offer on PAYG
Then tell them to send you all the details via post.
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