Fair and Flexible pricing

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Phillip <[email protected]> wrote:
>
> Maybe he thought it could get him better indoor reception.

ET is modernizing his equipment.

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Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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› See More: Fair and Flexible pricing

On Tue, 18 May 2004 14:21:43 -0500, [email protected] (Eric)
wrote:

>Also, the brochure was very confusing to understand.

Of course. They had focus groups to fine tune that. "It's not obscure
enough, we have to make it more confusing or they will catch on"

On Tue, 18 May 2004 17:13:04 -0500, [email protected] (Eric)
wrote:
>(Steven*J*Sobol) wrote:
>
>I know it is designed for a low-end user... but the wording and how the
>brochure is laid out looks really poor. If a store has none of the
>regular brochures in stock, the F&F ones make Sprint look extremely
>expensive on all levels.

Sprint IS extremely expensive. When they started they were low priced,
but you can beat the come-on deals in their plans with hardly any
effort today. They are very high priced now.

[email protected] <[email protected]> wrote:

> Sprint IS extremely expensive. When they started they were low priced,
> but you can beat the come-on deals in their plans with hardly any
> effort today. They are very high priced now.

You obviously don't use Verizon.

I use both. At least until this summer. (I'm not leaving Verizon based on
price, FYI...)

--
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"someone once called me a sofa, but i didn't feel compelled to rush out and buy
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On Wed, 19 May 2004 18:29:34 -0500, Steven J Sobol
<[email protected]> wrote:

>> Sprint IS extremely expensive. When they started they were low priced,
>> but you can beat the come-on deals in their plans with hardly any
>> effort today. They are very high priced now.
>
>You obviously don't use Verizon.
No, I have Sprint, on a retention plan that is quite a bit cheaper
than T-mobile. T-mobile seems cheapest now. But not cheaper than my
Sprint plan. Not by much though.

If I had to get a new Sprint published plan now I'd say "you guys are
NUTS!"

>
>I use both. At least until this summer. (I'm not leaving Verizon based on
>price, FYI...)
If you haven't called them up at the end of the contract and
negotiated a better deal, you should. Sprint is the king of
negotiation. Or they were. If you don't get good results, hang up
and call back. Get a better rep. Trust me, it's like night and
day.....

Why can't they give you a fair shake without all these conniptions? I
sure don't like all the scams and come-ons. Cellular is full of it.
Crooks.

Eric wrote:

Therefore, to
> the uninformed eye

Anyone who signs a two year contract for a phone and service without
shopping around or asking any questions deserves what they get.
A coworker got his ATT phone cancelled for non payment. After lunch
that same day, he came back with two brand new T-Mobile phones (The
T-Mobile store was on the opposite street corner from our office). I
asked him about his plan and he really had no idea, all he cared about
was that he had two working phones. He told me the next day that some
of the phone functions like web browsing did not work at his house, we
pulled up the map and he lives no where near a native T-Mobile coverage
zone. He kept the phones anyway and I believe his first bill was over
$250 for his $50 plan. He does not work there anymore and I doubt he
still has two active T-Mobile phones.

I visited a Radio Shack today (Potrero Center, SF, CA) which had both
the F&F brochure (LIT66138 MAY04) and a brand new Free & Clear Service
Plans brochure (LIT66372 MAY04). The latter does not seem to be aimed
at a business market. Rather, it includes "Plans for You and Your Family"

Eric wrote:

> Hi Tom,
> <snip> The Radio Shack I was at today to pick up a F&F brochure
> didn't have any of the "regular" brochures in plain sight as they did
> with the F&F ones... perhaps that is because F&F is a newer program...
> but to a new customer who is browsing cellular services, it just makes
> Sprint seem way above and beyond expensive.
>
> Eric
>

--
Frank Harris in San Francisco with an A620

On Wed, 19 May 2004 15:42:07 +0000, Mike wrote:

> Eric wrote:
> And in each of these situations, the customers left thinking I didn't
> know anything about my products. Still want to know what the guy with
> the tv dish wanted to achieve.
>

Thats pretty simple question. The guy with the dish was probably asking for
a way to connect the sprint cellphone to the rj11 phone jack in the back
of his sat recv which is used for pay for view programs. Along with some
other carrier specific features.

Mike <[email protected]> wrote in message news:<[email protected]>...

> CUST: "Do you have a wire to hook my cell phone to my satellite dish?"
>
> Still want to know what the guy with
> the tv dish wanted to achieve.

He meant satellite receiver- not the dish. DISH Network has recently
come out with a new satellite rental plan that gives customers a small
monthly discount if they hook their receiver to their phone line.
Your customer was probably one of the many who got rid of his landline
and went wireless-only. He wanted a cord that allowed regular RJ-11
devices (modems, fax machines, etc.) to interface to a cellphone. So,
you gave him the right answer! ;-)

[email protected] <[email protected]> wrote:

>>I use both. At least until this summer. (I'm not leaving Verizon based on
>>price, FYI...)
> If you haven't called them up at the end of the contract and
> negotiated a better deal, you should. Sprint is the king of
> negotiation. Or they were. If you don't get good results, hang up
> and call back. Get a better rep. Trust me, it's like night and
> day.....

Heh.

I'm dumping VERIZON. I'm already out of contract with Sprint, but Sprint
works out here in the sticks where, amazingly, Verizon -- the company that
contracts with the state to provide service to CalTrans emergency call boxes
everywhere, including the rural areas - doesn't. I'm just on the edge of
Verizon's Victorville coverage here, and have a lot of trouble making calls.

That's not the major reason I'm dropping them - it's taken months and
several calls about a dropped call problem in a busy area of Victorville
(Hesperia Road at Bear Valley Road - ironically, the location of the
Victorville VZW corporate store) and it's still not fixed.

I just got a credit for an entire month of service, and I suppose if they
want to continue giving me free service until the problem is fixed I might
stick with them, but...

Verizon is a great carrier in most of the areas they serve. They are, however,
having problems here in the Victor Valley.

Besides, with a bunch of friends and family members on Sprint and with PCS-
to-PCS calling only $5/month for unlimited calls, it makes sense for me to
switch. I already have an account with Sprint because that's the carrier my
wife uses, so...

And, yes, cellular companies are a bunch of greedy bastards - although
their landline counterparts are much, much worse. (Don't even get me started
about SBC.)

--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003

On Thu, 20 May 2004 13:10:36 -0500, Steven J Sobol
<[email protected]> wrote:
>
>Besides, with a bunch of friends and family members on Sprint and with PCS-
>to-PCS calling only $5/month for unlimited calls, it makes sense for me to
>switch. I already have an account with Sprint because that's the carrier my
>wife uses, so...

I just added my wife with a $30/300
Unlimited Night and Weekend Minutes
Nights: M-Th 8PM-7AM Wknd: F 8PM-M 7AM
Free and Clear Plan.

That is sure not in the brochures. And you can't do it with the new
admin system. But in order to get it I had to go to the store, find an
employee who knew how to use the *old* admin system. Went in on the
business side and added that to my acct.

Heh. Did I tell you I have done social engineering for a living?

(Steven=A0J=A0Sobol) wrote:
<<Verizon is a great carrier in most of the areas they serve. They are,
however, having problems here in the Victor Valley. >>

Verizon, along with any carrier, always has dead spots. What matters
though is how quickly they respond to customer complaints about them.
Sometimes, nothing gets done, but other times, surprises can happen. I
have used Verizon in the past and they have great coverage indoors, but
Sprint (surprisingly) has better coverage in my area around the fringes.

<<And, yes, cellular companies are a bunch of greedy bastards - although
their landline counterparts are much, much worse. (Don't even get me
started about SBC.) >>

SBC probably needs more money and profits to satisfy their striking
employees.

Eric

In article <[email protected]>,
[email protected] (Eric) wrote:

> <<And, yes, cellular companies are a bunch of greedy bastards - although
> their landline counterparts are much, much worse. (Don't even get me
> started about SBC.) >>

You want to talk about GREEDY read my posting about Sprint and its stock
grants for Executives.

[email protected] (R=F8bert=A0M.) wrote:
<<You want to talk about GREEDY read my posting about Sprint and its
stock grants for Executives. >>

I used to like a game show on Fox called "Greed".

"R?bert M." <[email protected]> wrote:
> In article <[email protected]>,
> [email protected] (Eric) wrote:
>
>> <<And, yes, cellular companies are a bunch of greedy bastards - although
>> their landline counterparts are much, much worse. (Don't even get me
>> started about SBC.) >>
>
> You want to talk about GREEDY read my posting about Sprint and its stock
> grants for Executives.

I said that, not Eric.

Having had firsthand experience working with telcos as an ISP as well as a
consumer, I can promise you they're worse than any wireless provider.


--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003