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- 04-20-2006, 05:25 AM #16MichaelGuest
Re: Telstra GPRS/MMS
"Spokes" <[email protected]> wrote in message
news:[email protected]...
> I know what you mean. I've met CSRs who often bludge out of calls and
> in the end give customer service a bad name. they're usually the ones
> who get feted for a taking lots of calls with the smallest average call
> time - and by chance often miss out on a good monitor who would point
> out what bad service the CSR is really giving.
>
true, true
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- 04-20-2006, 05:25 AM #17MichaelGuest
Re: Telstra GPRS/MMS
"Nola Jean McKenzie" <[email protected]> wrote in message
news:[email protected]...
>
> "A User" <[email protected]> wrote in message
> news:[email protected]...
> > On Sun, 16 Apr 2006 15:07:00 +0930, "Nola Jean McKenzie"
> > <[email protected]> wrote:
> >
> > Simple, get a Voda account. They are clued up and empowered.
>
> ...and closed over the Easter weekend.
>
>
and they are clued up and enpowered after you wait 30 minutes to get through
.. . .
1800 638 638 were the only ones with a clue, not sure if they even do
anymore
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