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  1. #16
    Michael
    Guest

    Re: Telstra GPRS/MMS


    "Spokes" <[email protected]> wrote in message
    news:[email protected]...
    > I know what you mean. I've met CSRs who often bludge out of calls and
    > in the end give customer service a bad name. they're usually the ones
    > who get feted for a taking lots of calls with the smallest average call
    > time - and by chance often miss out on a good monitor who would point
    > out what bad service the CSR is really giving.
    >


    true, true





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  2. #17
    Michael
    Guest

    Re: Telstra GPRS/MMS


    "Nola Jean McKenzie" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "A User" <[email protected]> wrote in message
    > news:[email protected]...
    > > On Sun, 16 Apr 2006 15:07:00 +0930, "Nola Jean McKenzie"
    > > <[email protected]> wrote:
    > >
    > > Simple, get a Voda account. They are clued up and empowered.

    >
    > ...and closed over the Easter weekend.
    >
    >


    and they are clued up and enpowered after you wait 30 minutes to get through
    .. . .

    1800 638 638 were the only ones with a clue, not sure if they even do
    anymore





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