More Out of Town NextG Experiences

On 13 May 2007 06:38:13 -0700 Spokes may have written:
> > I will be going out of town in a couple of weeks. I'll call Telstra to
> > ask that "message bank roaming" be activated. Will then see how the
> > phone performs up in the high country second time round.
> >
> > Of course, if the Telstra droid says "what the **** you on about?" when
> > I request this feature I'll come lookin' for ya....
>
> How did the coverage work for you on the latest trip into the high
> country?

What's message bank roaming again?

PD

--
Paul Day

---

› See More: More Out of Town NextG Experiences

Spokes said....

>> Of course, if the Telstra droid says "what the **** you on about?" when
>> I request this feature I'll come lookin' for ya....
>
> How did the coverage work for you on the latest trip into the high
> country?

Seemed OK. In Bright, where I was the last time, I didn't receive cany
calls, so I couldn't tell. Just a few SMSes from the missus. But then
receiving them hasn't been an issue. It's when someone tries to call me
that the call goes straight to message bank. And it's not just up there.
It happens around here as well, and other places too. But then I had the
same thing with my Nokia 2280 CDMA phone.

As with any other fault that I've ever experienced with a mobile phone,
Telstra has been unable to resolve it. Lately it's been failed MMSes to
my daughter's and son-in-law's phones. They're with 3 and on its 3G
plans. Occasionally my sister who is with Optus would reply "what's with
the blank SMS" to which I'd reply "it's an MMS and is s'posed to have a
photo attached."

MMSes to any Telstra mobile have always gone through OK...

Oh, and i've never had any MMSes to my mobile from my daughter fail.
She's been sending a few lately, as she recently had a daughter, her
first and our first grandchild.

Spokes said....

>> Oh, and i've never had any MMSes to my mobile from my daughter fail.
>> She's been sending a few lately, as she recently had a daughter, her
>> first and our first grandchild.
>
> call customer service and ask them to put in the Video MMS code. that
> could help the MMS problem.

Why?

If I can send MMSes to other Telstra mobiles with no problems why not
with other networks?

Anyway it's a moot point. I got sick of the high data charges just for
extremely casual browsing, so I've put a bar on my phone. This also
precludes MMSes and video calls being made or received on it.

When Telstra decides to charge at a more affordable rate then I'll
reconsider the service. Until then the phone will be used as such - a
phone.

Report it to the Ombudsman/ACCC/Fair Trading Dept.

Tell them the sales rep insisted it could do that function, and that is why
you bought the phone. Not fit for the purpose intended, and would appear
that their network quality is not of merchantable quality.

Write to Telstra's CRC and bamboozle them with legalistic jargon and
references to various acts and regulations.



"Peelah Ben Arhna" <[email protected]> wrote in message
news:[email protected]...
> Spokes said....
>
>>> Of course, if the Telstra droid says "what the **** you on about?" when
>>> I request this feature I'll come lookin' for ya....
>>
>> How did the coverage work for you on the latest trip into the high
>> country?
>
> Seemed OK. In Bright, where I was the last time, I didn't receive cany
> calls, so I couldn't tell. Just a few SMSes from the missus. But then
> receiving them hasn't been an issue. It's when someone tries to call me
> that the call goes straight to message bank. And it's not just up there.
> It happens around here as well, and other places too. But then I had the
> same thing with my Nokia 2280 CDMA phone.
>
> As with any other fault that I've ever experienced with a mobile phone,
> Telstra has been unable to resolve it. Lately it's been failed MMSes to
> my daughter's and son-in-law's phones. They're with 3 and on its 3G
> plans. Occasionally my sister who is with Optus would reply "what's with
> the blank SMS" to which I'd reply "it's an MMS and is s'posed to have a
> photo attached."
>
> MMSes to any Telstra mobile have always gone through OK...
>
> Oh, and i've never had any MMSes to my mobile from my daughter fail.
> She's been sending a few lately, as she recently had a daughter, her
> first and our first grandchild.
>



--
Posted via a free Usenet account from http://www.teranews.com

> Seemed OK. In Bright, where I was the last time, I didn't receive cany
> calls, so I couldn't tell. Just a few SMSes from the missus. But then
> receiving them hasn't been an issue. It's when someone tries to call me
> that the call goes straight to message bank. And it's not just up there.

Thats just low coverage. Your phone doesn't respond to the page in time

> As with any other fault that I've ever experienced with a mobile phone,
> Telstra has been unable to resolve it. Lately it's been failed MMSes to

Because its not a fault

"thegoons" <[email protected]> wrote in message
news:[email protected]...
> Report it to the Ombudsman/ACCC/Fair Trading Dept.
>
> Tell them the sales rep insisted it could do that function, and that is
> why you bought the phone. Not fit for the purpose intended, and would
> appear that their network quality is not of merchantable quality.
>
> Write to Telstra's CRC and bamboozle them with legalistic jargon and
> references to various acts and regulations.


What a load of **** and bollocks. Receiver of the MMS need to raise faults
with THEIR respective networks.




>
>
>
> "Peelah Ben Arhna" <[email protected]> wrote in message
> news:[email protected]...
>> Spokes said....
>>
>>>> Of course, if the Telstra droid says "what the **** you on about?" when
>>>> I request this feature I'll come lookin' for ya....
>>>
>>> How did the coverage work for you on the latest trip into the high
>>> country?
>>
>> Seemed OK. In Bright, where I was the last time, I didn't receive cany
>> calls, so I couldn't tell. Just a few SMSes from the missus. But then
>> receiving them hasn't been an issue. It's when someone tries to call me
>> that the call goes straight to message bank. And it's not just up there.
>> It happens around here as well, and other places too. But then I had the
>> same thing with my Nokia 2280 CDMA phone.
>>
>> As with any other fault that I've ever experienced with a mobile phone,
>> Telstra has been unable to resolve it. Lately it's been failed MMSes to
>> my daughter's and son-in-law's phones. They're with 3 and on its 3G
>> plans. Occasionally my sister who is with Optus would reply "what's with
>> the blank SMS" to which I'd reply "it's an MMS and is s'posed to have a
>> photo attached."
>>
>> MMSes to any Telstra mobile have always gone through OK...
>>
>> Oh, and i've never had any MMSes to my mobile from my daughter fail.
>> She's been sending a few lately, as she recently had a daughter, her
>> first and our first grandchild.
>>
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

Michael said....

>> Write to Telstra's CRC and bamboozle them with legalistic jargon and
>> references to various acts and regulations.

> What a load of **** and bollocks. Receiver of the MMS need to raise
> faults with THEIR respective networks.

What about the consumer who paid to have the MMS sent? If it didn't
arrive, then isn't he (me) paying for a service that isn't being well,
supplied?

"Peelah Ben Arhna" <[email protected]> wrote in message
news:[email protected]...
> Michael said....
>
>>> Write to Telstra's CRC and bamboozle them with legalistic jargon and
>>> references to various acts and regulations.
>
>> What a load of **** and bollocks. Receiver of the MMS need to raise
>> faults with THEIR respective networks.
>
> What about the consumer who paid to have the MMS sent? If it didn't
> arrive, then isn't he (me) paying for a service that isn't being well,
> supplied?

If you are carrier A, and carrier B doesn't deliver your MMS properly, its
not carrier A's fault.

Look at your SFOA, MMS and SMS are best effort only, no guarantee is given
for delivery due to factors such as the above
>
>

Michael said....

>> What about the consumer who paid to have the MMS sent? If it didn't
>> arrive, then isn't he (me) paying for a service that isn't being well,
>> supplied?
>
> If you are carrier A, and carrier B doesn't deliver your MMS properly,
> its not carrier A's fault.

Hmm. Sounds a tad iffy. Whatever, my wife can successfully send our
daughter MMSes from her Telstra GSM/3G mobile to her over at 3. But me
on NextG cannot.

So, in this case, is it Carrier A or Carrier B who's at fault here?

> Look at your SFOA, MMS and SMS are best effort only, no guarantee is
> given for delivery due to factors such as the above

Yeah but they have no problems whatsoever in charging what amounts to
exhorbitant prices for a few bytes of data, regardless of whether you
get satisfactory service or not.

On May 19, 9:25 am, Peelah Ben Arhna <[email protected]> wrote:
> Michael said....
>
> >> What about the consumer who paid to have the MMS sent? If it didn't
> >> arrive, then isn't he (me) paying for a service that isn't being well,
> >> supplied?
>
> > If you are carrier A, and carrier B doesn't deliver your MMS properly,
> > its not carrier A's fault.
>
> Hmm. Sounds a tad iffy. Whatever, my wife can successfully send our
> daughter MMSes from her Telstra GSM/3G mobile to her over at 3. But me
> on NextG cannot.
>
> So, in this case, is it Carrier A or Carrier B who's at fault here?
>
> > Look at your SFOA, MMS and SMS are best effort only, no guarantee is
> > given for delivery due to factors such as the above
>
> Yeah but they have no problems whatsoever in charging what amounts to
> exhorbitant prices for a few bytes of data, regardless of whether you
> get satisfactory service or not.

As I suggested before, call customer service to check if the Video
MMS product code is provisioned. If it already and you're still having
problems sending mms, get the phone checked out in a store.

Spokes said....

>> Yeah but they have no problems whatsoever in charging what amounts to
>> exhorbitant prices for a few bytes of data, regardless of whether you
>> get satisfactory service or not.
>
> As I suggested before, call customer service to check if the Video
> MMS product code is provisioned. If it already and you're still having
> problems sending mms, get the phone checked out in a store.

The phone can send MMSes fine to other mobiles on Telstra's network and
to Optus ones. It's only to 3 and in particular my daughter's phone and
her husband's phone, both some LG 3G flipphone model, that have the
problems. About 1 in 5 MMSes reach them.

I've taken the phone back to the dealer. We tested the phone there. It
works fine according to them.

And I can receive MMSes from my daughter's phone with no problems.

My wife has a GSM/3G Nokia with Telstra. She has no problems at all
sending MMSes to our daughter's phone.

I've given up trying to get this fixed. I no longer use any of the NextG
data services and have requested Telstra to put a bar on it to prevent
any data services from being accessed. It's neither worth the cost of
the crap service nor the hassles of trying to get stuff to work. Plus
it's slow as treacle, anyway. It's bull**** that Telstra claims NextG to
be "fast" or anything like wireless "broadband".

"Peelah Ben Arhna" <[email protected]> wrote in message
news:[email protected]...
> Michael said....
>
>>> What about the consumer who paid to have the MMS sent? If it didn't
>>> arrive, then isn't he (me) paying for a service that isn't being well,
>>> supplied?
>>
>> If you are carrier A, and carrier B doesn't deliver your MMS properly,
>> its not carrier A's fault.
>
> Hmm. Sounds a tad iffy. Whatever, my wife can successfully send our
> daughter MMSes from her Telstra GSM/3G mobile to her over at 3. But me
> on NextG cannot.
>
> So, in this case, is it Carrier A or Carrier B who's at fault here?

No one knows at that stage, you always raise the fault with the sending
carrier

>> Look at your SFOA, MMS and SMS are best effort only, no guarantee is
>> given for delivery due to factors such as the above
>
> Yeah but they have no problems whatsoever in charging what amounts to
> exhorbitant prices for a few bytes of data, regardless of whether you
> get satisfactory service or not.

You get to like it or lump it
>
>

Michael J said...

>> So, in this case, is it Carrier A or Carrier B who's at fault here?
>
> No one knows at that stage, you always raise the fault with the sending
> carrier

I have - numerous times. I've largely given up on it. I'm no longer
interested in the "value added" services that NextG allegedly provides.
I'll simply use it for its extended coverage in rural areas and for
making and receiving phone calls.



--
"The internet is a great way to get on the net." - Bob Dole