P800 PC Suite Installation Problems

Dear subscribers,

I have tried to install and then run the PC Suite that is delivered with the
P800. Unfortunately I always get the same fatal error. The mRouter Runtime
Application causes a problem after which the computer cannot detect any
phone anymore. Also all the port disappear from the monitoring window.

The Sony Ericsson hotline told me very friendly that this is not a Sony
Ericsson problem but a windows problem and that I should just f*%ck off.

Now I'm stuck with a wonderful new phone that I can't use...

Does it matter that I still have the modem configuration for my Nokia 6310i?
Is the McAffee firewall the problem? Is it because I run a semilegal copy of
Windows XP Home?

Can anybody help? Please!!!

Oliver

---

› See More: P800 PC Suite Installation Problems

McAffee firewall seems to be the root of many of these type of problems. Try
removing it and see if that gets around the problem.

P.

"Oliver Sievers" <[email protected]> wrote in message
news:[email protected]...
> Dear subscribers,
>
> I have tried to install and then run the PC Suite that is delivered with
the
> P800. Unfortunately I always get the same fatal error. The mRouter Runtime
> Application causes a problem after which the computer cannot detect any
> phone anymore. Also all the port disappear from the monitoring window.
>
> The Sony Ericsson hotline told me very friendly that this is not a Sony
> Ericsson problem but a windows problem and that I should just f*%ck off.
>
> Now I'm stuck with a wonderful new phone that I can't use...
>
> Does it matter that I still have the modem configuration for my Nokia
6310i?
> Is the McAffee firewall the problem? Is it because I run a semilegal copy
of
> Windows XP Home?
>
> Can anybody help? Please!!!
>
> Oliver
>
>
>

Temporarily disable your firewall and see if that works. Also, if you are
running an older machine, try unplugging any other USB devices you have
attached to your PC.

HTH

--

Best wishes.

Steve


"It's better to keep your mouth shut and give the impression
that you're stupid than to open it and remove all doubt."

www.stainlandlions.com


Remove spam-trap to reply:
[email protected]
"Oliver Sievers" <[email protected]> wrote in message
news:[email protected]...
> Dear subscribers,
>
> I have tried to install and then run the PC Suite that is delivered with
the
> P800. Unfortunately I always get the same fatal error. The mRouter Runtime
> Application causes a problem after which the computer cannot detect any
> phone anymore. Also all the port disappear from the monitoring window.
>
> The Sony Ericsson hotline told me very friendly that this is not a Sony
> Ericsson problem but a windows problem and that I should just f*%ck off.
>
> Now I'm stuck with a wonderful new phone that I can't use...
>
> Does it matter that I still have the modem configuration for my Nokia
6310i?
> Is the McAffee firewall the problem? Is it because I run a semilegal copy
of
> Windows XP Home?
>
> Can anybody help? Please!!!
>
> Oliver
>
>
>

Just to say i would bet on the firewall too, when i set mine installing
yesterday it set off loads of firewall warnings that needed attention.

Steve

"Steve Boyer" <[email protected]> wrote in message
news:[email protected]...
> Temporarily disable your firewall and see if that works. Also, if you are
> running an older machine, try unplugging any other USB devices you have
> attached to your PC.
>
> HTH
>
> --
>
> Best wishes.
>
> Steve
>
>
> "It's better to keep your mouth shut and give the impression
> that you're stupid than to open it and remove all doubt."
>
> www.stainlandlions.com
>
>
> Remove spam-trap to reply:
> [email protected]
> "Oliver Sievers" <[email protected]> wrote in message
> news:[email protected]...
> > Dear subscribers,
> >
> > I have tried to install and then run the PC Suite that is delivered with
> the
> > P800. Unfortunately I always get the same fatal error. The mRouter
Runtime
> > Application causes a problem after which the computer cannot detect any
> > phone anymore. Also all the port disappear from the monitoring window.
> >
> > The Sony Ericsson hotline told me very friendly that this is not a Sony
> > Ericsson problem but a windows problem and that I should just f*%ck off.
> >
> > Now I'm stuck with a wonderful new phone that I can't use...
> >
> > Does it matter that I still have the modem configuration for my Nokia
> 6310i?
> > Is the McAffee firewall the problem? Is it because I run a semilegal
copy
> of
> > Windows XP Home?
> >
> > Can anybody help? Please!!!
> >
> > Oliver
> >
> >
> >
>
>

>
> Does it matter that I still have the modem configuration for my Nokia
6310i?
> Is the McAffee firewall the problem? Is it because I run a semilegal copy
of
> Windows XP Home?
>
> Can anybody help? Please!!!
>

I had the same problem, i removed the firewall and re-installed PC-Suit,
(and then the firewall).
I am not sure if you really need to remove the firewall, maybe disabling it
might work. I would try that first.

Sims

Exactly!!!

Thank you. Now it works...

Oliver


"Paul Ward" <[email protected]> wrote in message
news:[email protected]...
> McAffee firewall seems to be the root of many of these type of problems.
Try
> removing it and see if that gets around the problem.
>
> P.
>
> "Oliver Sievers" <[email protected]> wrote in message
> news:[email protected]...
> > Dear subscribers,
> >
> > I have tried to install and then run the PC Suite that is delivered with
> the
> > P800. Unfortunately I always get the same fatal error. The mRouter
Runtime
> > Application causes a problem after which the computer cannot detect any
> > phone anymore. Also all the port disappear from the monitoring window.
> >
> > The Sony Ericsson hotline told me very friendly that this is not a Sony
> > Ericsson problem but a windows problem and that I should just f*%ck off.
> >
> > Now I'm stuck with a wonderful new phone that I can't use...
> >
> > Does it matter that I still have the modem configuration for my Nokia
> 6310i?
> > Is the McAffee firewall the problem? Is it because I run a semilegal
copy
> of
> > Windows XP Home?
> >
> > Can anybody help? Please!!!
> >
> > Oliver
> >
> >
> >
>
>

Was this McAfee Firewall and what settings did you apply? I am still having
problems with the software crashing as the phone tries to connect to the PC.

TIA

Matthew
"Steve" <[email protected]> wrote in message
news:[email protected]...
> Just to say i would bet on the firewall too, when i set mine installing
> yesterday it set off loads of firewall warnings that needed attention.
>
> Steve
>
> "Steve Boyer" <[email protected]> wrote in message
> news:[email protected]...
> > Temporarily disable your firewall and see if that works. Also, if you
are
> > running an older machine, try unplugging any other USB devices you have
> > attached to your PC.
> >
> > HTH
> >
> > --
> >
> > Best wishes.
> >
> > Steve
> >
> >
> > "It's better to keep your mouth shut and give the impression
> > that you're stupid than to open it and remove all doubt."
> >
> > www.stainlandlions.com
> >
> >
> > Remove spam-trap to reply:
> > [email protected]
> > "Oliver Sievers" <[email protected]> wrote in message
> > news:[email protected]...
> > > Dear subscribers,
> > >
> > > I have tried to install and then run the PC Suite that is delivered
with
> > the
> > > P800. Unfortunately I always get the same fatal error. The mRouter
> Runtime
> > > Application causes a problem after which the computer cannot detect
any
> > > phone anymore. Also all the port disappear from the monitoring window.
> > >
> > > The Sony Ericsson hotline told me very friendly that this is not a
Sony
> > > Ericsson problem but a windows problem and that I should just f*%ck
off.
> > >
> > > Now I'm stuck with a wonderful new phone that I can't use...
> > >
> > > Does it matter that I still have the modem configuration for my Nokia
> > 6310i?
> > > Is the McAffee firewall the problem? Is it because I run a semilegal
> copy
> > of
> > > Windows XP Home?
> > >
> > > Can anybody help? Please!!!
> > >
> > > Oliver
> > >
> > >
> > >
> >
> >
>
>