Rogers the buggest Scam Artist

i had to pay 40$ plus the 25$ re-activation
jus because a call was made at 5.59....those bastards

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That does suck. There are two ways of looking at it. If you make a call at 5:59 pm and talk for 10 minutes you will be charge for 10 minutes. But if you make or receive a call at 6:59 am and talk for an hour, you will NOT be charged a penny!! It's an odd way of looking at it but eh... $h!t happens.

Originally posted by skriblez
i had to pay 40$ plus the 25$ re-activation
jus because a call was made at 5.59....those bastards

Rogers are not the buggest anything.

They charged you for a call you made. Had you bothered to check in to the policy they would have informed you of it. Because you were not aware of a policy does not make them "bastards"

For future reference,

You are billed for a call from where and when you start the call.

For example, if you are in Vancouver and you call a Vancouver number at 6am and then get in your car and drive to Halifax, and continue talking the whole way, there will be NO long distance charges and NO airtime charges, even though you are 3000 km apart and you talk for 120 hours straight, because when you began the call it was local and during you unlimited period.

i geuss, i styll think phone companys are asshole
sum1 should come out with an hoesnt company

Originally posted by skriblez
i geuss, i styll think phone companys are asshole
sum1 should come out with an hoesnt company

Who is not honest?

They have a very fair policy, and they stick to it. Where is the problem?

That policy can just as easily work in your favour as against it. (as seen in my example above)

i have a question regarding rogers' billing methods, hopefully some of u guys can help me

i just got my bill and i was charged data transfer usage but all i did was hit the internet button on my phone and went to that screen where it asks u if u want to proceed at 5 cents /kb

my question is, did i get charged just for going on that screen? i know its just a measly 5 cents but i'd just like to know if thats where the charge came from

thanks

are all cellphone company like that where u are billed depending on where and when you start your call? if so i think i'm going to play the system for all the times when rogers were not being far and unreasonable.

xj0nj0nx : Yes, it was for the transfert of the page (billed 5¢ per kb, rounded up to the highest kb.)

Davionjames: I know Bell and rogers bills like that (worked for both) not sure how others work. Well, I know you would not be able to do it with Fido cause you cannot keep a conversation more than 5 minutes on the road with their coverage =-x
(unless U pay that 5$ extra to have Roger's coverage therfore paying 5$ extra to get a coverage you would get from rogers for 5$ less with a cooler phone and better service IMO)

I have a plan where I get 3cents a min per KB and 250KB free a mnth for 3$ which in my first mnth of service saved me a bunch.

I a;sp think they are fair today they gave me two mnts free cuz the phone I got from them directly is 50$ cheaper at radio shack.

most ppls get the extended covererage w/ fido for free.

It seems reasonable to me. Whatever happened to 6 second billing?

actually you got charged 5 centa a kb for every kb on that page . if the page was 5 kb you got charged 5kb x 5 cents = .25 cents to look at that page. stay off rogers internet on the phone read all the posts.

well if your phone is free after 6 then really you should make your call after, everyone on this thread is right, rogers will bill you from when you make the call. The $25 reactivation fee is charged when you are suspended.

Originally Posted by Redfalcon

xj0nj0nx : Yes, it was for the transfert of the page (billed 5¢ per kb, rounded up to the highest kb.)

Davionjames: I know Bell and rogers bills like that (worked for both) not sure how others work. Well, I know you would not be able to do it with Fido cause you cannot keep a conversation more than 5 minutes on the road with their coverage =-x
(unless U pay that 5$ extra to have Roger's coverage therfore paying 5$ extra to get a coverage you would get from rogers for 5$ less with a cooler phone and better service IMO)

no you've got it wrong...there is only ONE network and the fido network was FAR better than rogers old one...but now scince they are combind it is all the same great stable network. I have used fido scince it first came to vanocuver 97-98 so you cant tell me their service sucks...ive used 500 mins a month for the last 8 years and NO droped calls. The only time I had problems was with the OLD rogers network when we got acess to it b4 they were combind.

Originally Posted by skriblez

i geuss, i styll think phone companys are asshole
sum1 should come out with an hoesnt company

ok, i'm not the biggest fan of rogers, but i have to defend them on this point. they are not dishonest. they tell you everything upfront. you're not being charged unfairly just because you don't the calling policy and times. next time check the policy before you make the call.

all calls are billed based on 3 things:

where you were when you made/received the call;
where you were calling;
the time the call started.

that is the same for all carriers. rogers did nothing dishonest here.