I have a brand new VX4500 and a cable from FutureDial. I am using BitPim to try and add phone numbers and ringtones but I get the following error messages

For phone numbers:
"17:07:26.246 LG-VX4400: Appending entry Colleen
17:07:26.556 LG-VX4400: Failed to add Colleen - make sure the entry has at least one phone number"

For Ring Tones
"An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
File "gui.pyo", line 197, in run
File "gui.pyo", line 138, in __call__
File "gui.pyo", line 1016, in senddata
File "gui.pyo", line 1028, in writeringtone
File "com_lgvx4400.pyo", line 537, in saveringtones
File "com_lgvx4400.pyo", line 470, in saveprettystuff
File "com_lgvx4400.pyo", line 428, in getindex
File "com_lgvx4400.pyo", line 689, in getfilecontents
File "com_lgvx4400.pyo", line 889, in sendbrewcommand
File "com_lgvx4400.pyo", line 928, in _sendbrewcommand
BrewNoSuchFileException: No such file"

Can anyone tell me what I'm doing wrong and how to make it work?!? My roommate has the same phone and uses BitPim and I am using his cable and it works for him but not me.

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