Virgin Mobile Vicemail server number ?

I've just PAC'd my old Orange number over to a new Virin Sim in my old
phone. Consequently when I try to access my Voicemails by using the standard
speedial 1 - it tries to connect me to the Orange server number. Virgin
helpline are not great with this problem - could some kind soul enlighten me
so that I can manually update my phone. Thanks

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› See More: Virgin Mobile Vicemail server number ?

"Neil" <[email protected]> wrote in message
news:[email protected]...
> I've just PAC'd my old Orange number over to a new Virin Sim in my old
> phone. Consequently when I try to access my Voicemails by using the
> standard speedial 1 - it tries to connect me to the Orange server number.
> Virgin helpline are not great with this problem - could some kind soul
> enlighten me so that I can manually update my phone. Thanks

Dial 222 and this will take you to the VOICEmail setup and it will do it
automatically

Doh !!!! This kebyarod is playing up again. I meant to say voicemail -
although the possibilities of vicemail may be more interesting.
Neil

"Orite" <[email protected]> wrote in message
news:[email protected]...
>
> "Neil" <[email protected]> wrote in message
> news:[email protected]...
>> I've just PAC'd my old Orange number over to a new Virin Sim in my old
>> phone. Consequently when I try to access my Voicemails by using the
>> standard speedial 1 - it tries to connect me to the Orange server number.
>> Virgin helpline are not great with this problem - could some kind soul
>> enlighten me so that I can manually update my phone. Thanks
>
> Dial 222 and this will take you to the VOICEmail setup and it will do it
> automatically

Sadly it doesnt - and Virgin are at a loss to explain why.

Neil wrote:
> "Orite" <[email protected]> wrote in message
> news:[email protected]...
>> "Neil" <[email protected]> wrote in message
>> news:[email protected]...
>>> I've just PAC'd my old Orange number over to a new Virin Sim in my old
>>> phone. Consequently when I try to access my Voicemails by using the
>>> standard speedial 1 - it tries to connect me to the Orange server number.
>>> Virgin helpline are not great with this problem - could some kind soul
>>> enlighten me so that I can manually update my phone. Thanks
>> Dial 222 and this will take you to the VOICEmail setup and it will do it
>> automatically
>
> Sadly it doesnt - and Virgin are at a loss to explain why.
>
>


Basically you call 222 and listen to the woman going through all the
instructions. During the call you will receive a text message. Once the
woman says we are now connecting you to voicemail you can hang up.

Read the text message and delete it.

Turn phone off and then on again.

If pressing and holding 1 doesn't take you straight to voicemail you
need to manually store the voicemail number into your phone. To do this
dial *#67# and press call (as if you were calling this number).

The phone will then display your personal voicemail number. Make a note
of this number exactly as it is formatted, it may be something like
+44057 followed by your ported mobile number.

Go into your messaging menu and look for the voicemail settings. Go to
the voicemail number and manually store the voicemail number that was
displayed from dialling *#67#.

Exit the menu. You should now be able to access your voicemail without
problem.

BC wrote:

>
> The phone will then display your personal voicemail number. Make a note
> of this number exactly as it is formatted, it may be something like
> +44057 followed by your ported mobile number.
>

having said that, if you pay by monthly direct debit then your voicemail
number will not show any resemblance to your mobile number.

"Neil" <[email protected]> wrote in message
news:[email protected]...
>
> "Orite" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Neil" <[email protected]> wrote in message
>> news:[email protected]...
>>> I've just PAC'd my old Orange number over to a new Virin Sim in my
>>> old phone. Consequently when I try to access my Voicemails by using
>>> the standard speedial 1 - it tries to connect me to the Orange
>>> server number. Virgin helpline are not great with this problem -
>>> could some kind soul enlighten me so that I can manually update my
>>> phone. Thanks
>>
>> Dial 222 and this will take you to the VOICEmail setup and it will do
>> it automatically
>
> Sadly it doesnt - and Virgin are at a loss to explain why.
I have recently set up my voicemail on Virgin. When I dialled 222, a
text message came through almost immediately and I could not enter any
digits when requested, I switched the phone off and on, and rang a
second time, this time I tried to open and read the text, this gave me
control of the keyboard back, enabling me to complete the registration
process, I then switched the phone off and on again and everything
worked.

Harry Stottle wrote:

> I have recently set up my voicemail on Virgin. When I dialled 222, a
> text message came through almost immediately and I could not enter any
> digits when requested, I switched the phone off and on, and rang a
> second time, this time I tried to open and read the text, this gave me
> control of the keyboard back, enabling me to complete the registration
> process, I then switched the phone off and on again and everything
> worked.
>
>

That's how it is supposed to work but it isn't always the case. My
sister had problems recently setting up voicemail on a new Virgin
Motorola V3. In the end Customer Services explained how to retrieve the
number and store it manually, as I have explained in my previous post.

Neil wrote:
> I've just PAC'd my old Orange number over to a new Virin Sim in my old
> phone. Consequently when I try to access my Voicemails by using the standard
> speedial 1 - it tries to connect me to the Orange server number. Virgin
> helpline are not great with this problem - could some kind soul enlighten me
> so that I can manually update my phone. Thanks

When I did just this, Virgin told me to make sure I had set up my
Voicemail before my number ported over from Orange, both on the phone
and in the letter telling me my porting date. Apparently, it is very
difficult to do after the number has been ported.

"Neil" <[email protected]> wrote in message
news:[email protected]...
>
> "Orite" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Neil" <[email protected]> wrote in message
>> news:[email protected]...
>>> I've just PAC'd my old Orange number over to a new Virin Sim in my old
>>> phone. Consequently when I try to access my Voicemails by using the
>>> standard speedial 1 - it tries to connect me to the Orange server
>>> number. Virgin helpline are not great with this problem - could some
>>> kind soul enlighten me so that I can manually update my phone. Thanks
>>
>> Dial 222 and this will take you to the VOICEmail setup and it will do it
>> automatically
>
> Sadly it doesnt - and Virgin are at a loss to explain why.
What phone is it, it's CPHS maybe disabled,
stopping the sim controling the process.

Common on ex O2 and Voda handsets

Steve Terry