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  1. #1
    Splooble
    Guest
    Just been to Voda's site to order the £20 150 anytime and 500 text Pay
    Monthly Simpack, and I came to the Ts&Cs.

    The first clause of the Pay Monthly Airtime Ts&Cs read:

    "Continues for the period of 12 months running from the date of the
    connection of your mobile device or your upgrade or recommitment (as
    appropriate) unless your price plan specifies a longer period, in which case
    the longer period applies."

    Now, I thought I was going to be signing into a ONE MONTH contract, NOT a
    TWELVE MONTH contract, as implied by that first sentence.

    Are these Ts&Cs just standard for all purchases from the online store or are
    they pulling a fast one?

    I'm pissed off with them already for this confusion to be honest, as I was
    going to buy this Simpack today to prevent haviung to put another £10 on my
    o2 Simcard...

    Thanks all :-)





    See More: This is very very misleading




  2. #2
    We are the robots
    Guest

    Re: This is very very misleading

    Splooble wrote:
    <snip>
    What you thought you were paying a one off fee of £20 for twelve months?



    --
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    Arial;}}
    {\*\generator Msftedit 5.41.15.1507;}\viewkind4\uc1\pard\f0\fs20\par
    \par
    Thanks for the dinner ****ters.\par
    \par
    Alan.\par
    }



  3. #3
    Jono
    Guest

    Re: This is very very misleading

    It happens that Splooble formulated :
    > Just been to Voda's site to order the £20 150 anytime and 500 text Pay
    > Monthly Simpack, and I came to the Ts&Cs.
    >
    > The first clause of the Pay Monthly Airtime Ts&Cs read:
    >
    > "Continues for the period of 12 months running from the date of the
    > connection of your mobile device or your upgrade or recommitment (as
    > appropriate) unless your price plan specifies a longer period, in which case
    > the longer period applies."
    >
    > Now, I thought I was going to be signing into a ONE MONTH contract, NOT a
    > TWELVE MONTH contract, as implied by that first sentence.
    >
    > Are these Ts&Cs just standard for all purchases from the online store or are
    > they pulling a fast one?
    >
    > I'm pissed off with them already for this confusion to be honest, as I was
    > going to buy this Simpack today to prevent haviung to put another £10 on my
    > o2 Simcard...
    >
    > Thanks all :-)


    Er, what confusion.?....it says "continues for the period of 12 months"
    not "1 month".....or have you missed the important bit off?





  4. #4
    Splooble
    Guest

    Re: This is very very misleading

    <snip>

    Well, considering the Simpack page states a 30 day contract, and then the
    Ts&Cs state a 12 month contract, that is why I'm confused. Am I signing
    onto a 30 day or 12 month contract?!?!?





  5. #5
    Splooble
    Guest

    Re: This is very very misleading

    No, paying £20 per month, for every month that I stay on the Simcard, but
    having the option to cancel when having given notice, as long as it is after
    the 30 day contract has ended.

    The Ts&Cs threw me off course by making me think that it was still a 12
    month contract I was signing into, even though the webpage states 30 days.





  6. #6
    Jon
    Guest

    Re: This is very very misleading

    [email protected] declared for all the world to hear...
    > Just been to Voda's site to order the £20 150 anytime and 500 text Pay
    > Monthly Simpack, and I came to the Ts&Cs.
    >
    > The first clause of the Pay Monthly Airtime Ts&Cs read:
    >
    > "Continues for the period of 12 months running from the date of the
    > connection of your mobile device or your upgrade or recommitment (as
    > appropriate) unless your price plan specifies a longer period, in which case
    > the longer period applies."
    >
    > Now, I thought I was going to be signing into a ONE MONTH contract, NOT a
    > TWELVE MONTH contract, as implied by that first sentence.


    The first sentence says nothing about the length of the contract. It
    simply says that you "pay monthly" which you do.
    --
    Regards
    Jon



  7. #7
    Splooble
    Guest

    Re: This is very very misleading

    <snip>
    > The first sentence says nothing about the length of the contract. It
    > simply says that you "pay monthly" which you do.


    So what is the "12 months" in place for?





  8. #8
    Jono
    Guest

    Re: This is very very misleading

    Splooble laid this down on his screen :
    > <snip>
    >> The first sentence says nothing about the length of the contract. It
    >> simply says that you "pay monthly" which you do.

    >
    > So what is the "12 months" in place for?


    erm, it's instead of saying "a year", isn't it?

    ......unless I am COMPLETELY missing your point





  9. #9
    Jon
    Guest

    Re: This is very very misleading

    [email protected] declared for all the world to hear...
    > <snip>
    > > The first sentence says nothing about the length of the contract. It
    > > simply says that you "pay monthly" which you do.

    >
    > So what is the "12 months" in place for?


    Thats the length of the contract.

    The first sentence you used in your OP was:
    > £20 150 anytime and 500 text Pay Monthly Simpack


    which makes no mention of any contract length.
    --
    Regards
    Jon



  10. #10
    Splooble
    Guest

    Re: This is very very misleading

    > The first sentence you used in your OP was:
    >> £20 150 anytime and 500 text Pay Monthly Simpack

    >
    > which makes no mention of any contract length.
    > --
    > Regards
    > Jon


    The webpage for their pay monthly Simpacks states a 30 day contract, yet the
    Ts&Cs state a 12 month contract.





  11. #11
    Jono
    Guest

    Re: This is very very misleading

    Splooble expressed precisely :
    >> The first sentence you used in your OP was:
    >>> £20 150 anytime and 500 text Pay Monthly Simpack

    >>
    >> which makes no mention of any contract length.
    >> -- Regards
    >> Jon

    >
    > The webpage for their pay monthly Simpacks states a 30 day contract, yet the
    > Ts&Cs state a 12 month contract.


    what about simplifying things for those trying to assist? - provide
    links for the two incongruous statements





  12. #12
    newman
    Guest

    Re: This is very very misleading

    Splooble wrote:
    >
    > Just been to Voda's site to order the £20 150 anytime and 500 text Pay
    > Monthly Simpack, and I came to the Ts&Cs.
    >
    > The first clause of the Pay Monthly Airtime Ts&Cs read:
    >
    > "Continues for the period of 12 months running from the date of the
    > connection of your mobile device or your upgrade or recommitment (as
    > appropriate) unless your price plan specifies a longer period, in which case
    > the longer period applies."
    >
    > Now, I thought I was going to be signing into a ONE MONTH contract, NOT a
    > TWELVE MONTH contract, as implied by that first sentence.
    >
    > Are these Ts&Cs just standard for all purchases from the online store or are
    > they pulling a fast one?
    >
    > I'm pissed off with them already for this confusion to be honest, as I was
    > going to buy this Simpack today to prevent haviung to put another £10 on my
    > o2 Simcard...
    >
    > Thanks all :-)


    You must be reading the wrong terms and conditions



    Pay monthly SIM Pack

    1. This offer is only available to UK residents aged 18 years or over.
    The offer is only available for purchase in the Vodafone online store
    and in Vodafone telesales.

    2. The offer period is from 16th June 2005.

    3. The offer only applies to the following standard price plans Anytime
    100, Anytime 200, Anytime 350 and Evening and Weekend 1000 ("the
    Eligible Price Plans").

    4. This offer is subject to status, availability and connection to a 30
    day minimum term airtime contract. (Not available on 12, 18 or 24 month
    contracts). A disconnection notice can be accepted from the end of the
    first month onwards.

    5. The offer is only available when a handset is not taken as part of
    the offer

    6. It is up to the customer to ensure the handset used is compatible
    with the Vodafone network. Vodafone does not take responsibility for any
    costs incurred in unlocking a handset previously used on another
    network.

    7. Inclusive text messages with any offer are for standard rate texts of
    up to 160 characters.

    8. If the customer changes to a non-eligible price plan, the promotional
    offers will cease to apply and a longer minimum term may apply to the
    new price plan


    Regards



  13. #13
    Splooble
    Guest

    Re: This is very very misleading

    > what about simplifying things for those trying to assist? - provide
    > links for the two incongruous statements
    >


    The Simpack page stating a 30 day contract:

    http://shop.vodafone.co.uk/index.cfm...cks.paymonthly

    Once you add the pack to the basket, and enter your details, it takes you to
    a T&C page withe two sets of T&Cs. The bottom set for use of the online
    shop, the top are these, stating a 12 month period:

    http://online.vodafone.co.uk/dispatc...ageID=PTC_0003

    There is one checkbox to accept both.





  14. #14
    Jono
    Guest

    Re: This is very very misleading

    Splooble presented the following explanation :
    >> what about simplifying things for those trying to assist? - provide links
    >> for the two incongruous statements
    >>

    >
    > The Simpack page stating a 30 day contract:
    >
    > http://shop.vodafone.co.uk/index.cfm...cks.paymonthly
    >
    > Once you add the pack to the basket, and enter your details, it takes you to
    > a T&C page withe two sets of T&Cs. The bottom set for use of the online
    > shop, the top are these, stating a 12 month period:
    >
    > http://online.vodafone.co.uk/dispatc...ageID=PTC_0003
    >
    > There is one checkbox to accept both.


    This is very misleading!





  15. #15
    Splooble
    Guest

    Re: This is very very misleading


    "Jono" <[email protected]> wrote in message
    news:[email protected]...
    > Splooble presented the following explanation :
    >>> what about simplifying things for those trying to assist? - provide
    >>> links for the two incongruous statements
    >>>

    >>
    >> The Simpack page stating a 30 day contract:
    >>
    >> http://shop.vodafone.co.uk/index.cfm...cks.paymonthly
    >>
    >> Once you add the pack to the basket, and enter your details, it takes you
    >> to a T&C page withe two sets of T&Cs. The bottom set for use of the
    >> online shop, the top are these, stating a 12 month period:
    >>
    >> http://online.vodafone.co.uk/dispatc...ageID=PTC_0003
    >>
    >> There is one checkbox to accept both.

    >
    > This is very misleading!
    >

    Precisely!





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