CINGULAR Warranty Exchange

who cares?
"torresD" <[email protected]> wrote in message
news:bR0Dd.1660$%[email protected]...
> Quoted directly from the Cingular Flier.
>
> #3. Cingular is unable to return your original phone
> after the phone is exchanged.
>
> *Replacement phone may be reconditioned, as was explained.
> -----------------------------------------
> Nobody ever explained that.
>
> When I was sold the Cingular Warranty,
> their representative, at the Cingular Authorized Dealer,
> never said that I was buying a warranty that would
> replace my original cellphone, with a "reconditioned"
> cellphone.
>
>

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"torresD" <[email protected]> wrote in message
news:[email protected]...
> I expected my original phone, that I purchased, repaired.
> Not a 2nd hand phone, that Idid not purchase and somebody else used.
>

I don't know why I'm bothering but here goes...

You are truly an ass that is *****ing just to *****. If they had fixed your
phone and sent it back to you not only would you still be getting back a
REFURBISHED phone but it would have taken days if not weeks longer to get
the same phone back. You can go on and on about not having "your" phone
returned to you but either way it's refurbished.

On Thu, 06 Jan 2005 01:52:07 GMT, "torresD" <[email protected]>
wrote:

>Quoted directly from the Cingular Flier.

I'm officially calling Troll..

http://groups-beta.google.com/groups...=1&sa=N&tab=wg

Evan
--
To reply, remove TheObvious from my e-mail address.

"torresD" <[email protected]> wrote in message
news:[email protected]...
>
SNIP

>>
>> You bought your phone May 2004 - almost a year. You expect a brand new
>> phone in exchange for your used phone?
>> --
>> To reply, remove TheObvious from my e-mail address.
>
> I expected my original phone, that I purchased, repaired.
> Not a 2nd hand phone, that Idid not purchase and somebody else used.
You have no proof that the phone was used by someone else. It's very
possible that the phone was defective out of the box and was sent in for
repair and used as a warranty replacement. I just returned a Motorola V551
that had a flaky #4 button it was never used.

TC

> No, but I do drive off with the same Toyota Corolla I purchased,
> in 1999.

But you can't mail your Toyota Corolla in a small box, either.

> I expected my original phone, that I purchased, repaired.
> Not a 2nd hand phone, that Idid not purchase and somebody else used.

Do you also expect to be without that phone for 90 days? If Cingular
were to do this, you would have to exchange a loaner phone, then when
*your* phone was done, you'd have to exchange it again. You'd probably
have to pay a hefty surcharge if you put even a scratch on the loaner
phone, or if you put too many minutes into the life timer.