8100 Upgrade??

In article <[email protected]>,
[email protected] (Larry Thomas) wrote:

> Customer care doesn't get notified of the updates for months sometimes.
> You should never call and ask them about an update because it will just
> be a waste of time.
>
> --
> -Larry
> Sprint user since 1997

Its like when I was looking for a Sanyo 6400, and someone said call the
Sprint stores and see if they have any on hand. I've read too many
stories of reps saying "Sure come on down" just to get you in the store
and try to sell you something else to ever do that.

---

› See More: 8100 Upgrade??

The Santa Monica Sprint PCS Store now has version V1115SP09a of the
software for the Sanyo 8100.

"toby" <[email protected]> wrote in article
<MY3%[email protected]>:
> Yes it does exists
> I just updates mine here in NEW York before the black out
>
>
>
>
>
>
>
>
>
>
> "hatoncat" <[email protected]> wrote in message
> news:[email protected]...
> >
> > RexyBlue wrote:
> > > *Are you really a SPCS tech?
> > >
> > > If so, can you advise me on precisely what/whom to ask for when I go
> > > to a store to get the 8100 upgrade to v 1.15 SP? Tried another one
> > > today--Santa Monica, CA--and the very pleasant CSR said "Sure, we
> > > can
> > > do that. It'll take about 30 minutes." I was stunned! He wrote up a
> > > tech slip, gave me a copy. I ran some errands, returned 35 minutes
> > > later... got my phone back with a notation from THE TECH, "1.14 is
> > > the
> > > latest software. You already have it." I tried to explain my
> > > position
> > > to another CSR, but he just shook his head and said, "THE TECH says
> > > you already have the latest." (Twice this week THE TECH at the La
> > > Cienega store spoke--through a CSR of course, not to me
> > > directly--that
> > > I already had the latest with 1.14.)
> > >
> > > So on the way home I got onto *2 figuring I'd really dig into this.
> > > The rep said, "You just got a software upgrade." (No, I got a PRL
> > > update, and told him so.) "Oh," he says, with sudden crystal clear
> > > understanding that I know what I'm talking about. He put me on hold
> > > for about 15 minutes, then came back with, "Do you have version
> > > 1.14?"
> > > <Yes, said I> "Well THE TECH says that's the latest software."
> > >
> > > Who the hell is "THE TECH"? He/she seems to me to be someone who
> > > apparently is rarely seen, rarely or never speaks to a customer
> > > directly, goes to lunch frequently, has awesome power and commands
> > > the
> > > highest level of respect. After all these years I finally understand
> > > how Dorothy felt in the Emerald City as she searched for the Wizard.
> > >
> > > Does 1.15 SP TRULY exist, and if it does, how do I insist on getting
> > > it?
> > >
> > > I have until Monday when my 14 days are up. No upgrade by then and
> > > I'm
> > > cancelling everything and staying with Verizon. Is this software
> > > upgrade a critical thing? Of course not. The phone works great. But
> > > dammit, if it's available then I want it and I should be able to get
> > > it.
> > >
> > >
> > >
> > >
> > > ----------------------------
> > > To email me, remove the zz. *
> >
> > It appears to be Sprint's policy to keep techs away from customers, and
> > I think it is truly sick.
> >
> > I have never, ever been able to speak to a Sprint Store tech.
> >
> > --
> > Posted at SprintUsers.com - Your place for everything Sprint PCS
> > Free wireless access @ www.SprintUsers.com/wap
> >
>
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

I went to that store in Santa Monica for an update once and had to wait
in line for about 20 minutes and then another 45 minutes after that
while the phone was being updated. Plus I had to keep putting change in
the parking meter. Then I went to the store in Westminster for another
update and there was no line to wait in and they did the update within
15 minutes. Plenty of free parking also.

--
-Larry
Sprint user since 1997



[email protected] (Omar Dominguez) wrote in article
<[email protected]>:
> The Santa Monica Sprint PCS Store now has version V1115SP09a of the
> software for the Sanyo 8100.
>


[posted via phonescoop.com - free web access to the alt.cellular groups]

They didn't as of 4:00 PM yesterday. Magic?

On Fri, 15 Aug 2003 21:00:46 -0000, [email protected] (Omar Dominguez)
wrote:

>The Santa Monica Sprint PCS Store now has version V1115SP09a of the
>software for the Sanyo 8100.




----------------------------
To email me, remove the zz.

And you believed them when they told you they didn't? They were just
being lazy.

--
-Larry
Sprint user since 1997



RexyBlue <[email protected]> wrote in article
<[email protected]>:
> They didn't as of 4:00 PM yesterday. Magic?
>
> On Fri, 15 Aug 2003 21:00:46 -0000, [email protected] (Omar Dominguez)
> wrote:
>
> >The Santa Monica Sprint PCS Store now has version V1115SP09a of the
> >software for the Sanyo 8100.
>
>
>
>
> ----------------------------
> To email me, remove the zz.

[posted via phonescoop.com - free web access to the alt.cellular groups]

I just got the update... now Hotmail and mobil.msn.com all work great .. no
more page read error!


"Ski" <[email protected]> wrote in message
news[email protected]...
> What are the changes from 1.114 to 1.115. Thanks

Any chance you could work your magic on the Nashua, NH store ?

I have made two trips already and still no luck. First time I waited 35 mins
to be told they don't do upgrades after 7:30 pm (it was after 7:45pm - I had
been waiting since 7:10pm). Went back the next day, waited 10 mins, the CSR
filled out the tech slip/form, took it in to the tech, came back wiht the
phone and said they don't have it. @!$#@!#

-Bum

"SprintPCS Tech" <[email protected]> wrote in message
news:[email protected]...
>
>
> RexyBlue <[email protected]> wrote in article
> <[email protected]>:
> > They didn't as of 4:00 PM yesterday. Magic?
> >
> > On Fri, 15 Aug 2003 21:00:46 -0000, [email protected] (Omar Dominguez)
> > wrote:
> >
> > >The Santa Monica Sprint PCS Store now has version V1115SP09a of the
> > >software for the Sanyo 8100.
> >
>
> Interesting what an email to a friend, who can make a call to a friend
> in that area can do...
>
> (The person called the store, they denied it, they let them know who it
> was, they got it quickly)... ;-)
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

"Bum" <[email protected]> wrote in article
<TOw%[email protected]>:
> Any chance you could work your magic on the Nashua, NH store ?
>
> I have made two trips already and still no luck. First time I waited 35 mins
> to be told they don't do upgrades after 7:30 pm (it was after 7:45pm - I had
> been waiting since 7:10pm). Went back the next day, waited 10 mins, the CSR
> filled out the tech slip/form, took it in to the tech, came back wiht the
> phone and said they don't have it. @!$#@!#
>

I thought that was just a sales kiosk, or am I thinking about the one in
Manchester?

[posted via phonescoop.com - free web access to the alt.cellular groups]

They have had a kiosk in the Pheasant Lane Mall there for a while, but also
opened a full-fledged store a year (or maybe two?) ago.

Address pulled from the website:

254 Daniel Webster Highway
Nashua, NH 03060
Tel: 603-891-4735

-Bum

"SprintPCS Tech" <[email protected]> wrote in message
news:[email protected]...
>
>
> "Bum" <[email protected]> wrote in article
> <TOw%[email protected]>:
> > Any chance you could work your magic on the Nashua, NH store ?
> >
> > I have made two trips already and still no luck. First time I waited 35
mins
> > to be told they don't do upgrades after 7:30 pm (it was after 7:45pm - I
had
> > been waiting since 7:10pm). Went back the next day, waited 10 mins, the
CSR
> > filled out the tech slip/form, took it in to the tech, came back wiht
the
> > phone and said they don't have it. @!$#@!#
> >
>
> I thought that was just a sales kiosk, or am I thinking about the one in
> Manchester?
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

I called my sprint store and they knew exactly what I was talking about.
They said the process would take about 30 mins. I live in the Des Moines,
Iowa areaif anyone is interested.

I love the 8100 upgrade Lots of new, cool features that i am making
use of.

The store said they had the newest version, and didnt give me any
trouble. They wanted me to drop off my phone for 2 hours and come
back, which i agreed to. Probably didn't take that long though

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap

What new, cool features have u noticed in the new upgrade?

"Maokh" <[email protected]> wrote in message
news:[email protected]...
>
> I love the 8100 upgrade Lots of new, cool features that i am making
> use of.
>
> The store said they had the newest version, and didnt give me any
> trouble. They wanted me to drop off my phone for 2 hours and come
> back, which i agreed to. Probably didn't take that long though
>
> --
> Posted at SprintUsers.com - Your place for everything Sprint PCS
> Free wireless access @ www.SprintUsers.com/wap
>

On Sun, 17 Aug 2003 17:25:53 -0400, Maokh <[email protected]>
wrote:

>
>I love the 8100 upgrade Lots of new, cool features that i am making
>use of.
>
>The store said they had the newest version, and didnt give me any
>trouble. They wanted me to drop off my phone for 2 hours and come
>back, which i agreed to. Probably didn't take that long though

the 8100 update is available in kansas city, mo at least at the barry
road store. But I havn't seen all these cool new features your
refering to on mine yet. Except for a delete the photos after you
upload it. I guess the rest i'll discover in time

Ski <[email protected]> wrote in message news:<[email protected]>...
> What are the changes from 1.114 to 1.115. Thanks

Do you think the new phones coming in now by mail from SprintPCS will
have the latest software already installed on them ?

[email protected] (Vikas) wrote in article
<[email protected]>:
> Ski <[email protected]> wrote in message news:<[email protected]>...
> > What are the changes from 1.114 to 1.115. Thanks
>
> Do you think the new phones coming in now by mail from SprintPCS will
> have the latest software already installed on them ?

Doubt it, depending on stock (and they're well stocked on the 8100)
phones with the current software may not appear on the shelves for a few
months.

[posted via phonescoop.com - free web access to the alt.cellular groups]