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  1. #1
    BC
    Guest
    Hi

    Has anyone noticed any issues with T-Mobile's outgoing smtp server
    smtp.t-email.co.uk ?

    We've been using this for around 18 months in conjunction with t-mobile
    umts/ gprs datacards to send email.

    As of 9am 15/12/2006 we can no longer send via smtp.t-email.co.uk.
    Outlook reports "Error 80042109 Outlook is unable to connect to your
    outgoing SMTP server"

    T-Mobile support tell me there is no problem with the server?!

    I can't telnet to the server on port 25 either.

    Changing to traditional dial-up and another smtp server allows us to
    send mail

    As nothing has changed on our setup and all my users cannot send via
    smtp.t-email.co.uk, I can only assume that there is a problem at
    t-mobile.

    Can someone please verify?

    Regards

    BC




    See More: smtp.t-email.co.uk




  2. #2
    Chap
    Guest

    Re: smtp.t-email.co.uk

    I had similar problem on a Nokia 9500, I deleted the particular account and
    re entered the details and it worked fine. I tried to re input the details
    ETC but it did not work so I just deleted the whole account and put it back
    on again and it worked fine, never knew what caused it. Not sure of it will
    work with a data card but you could try uninstalling it and reinstalling it
    ?

    Also when you speak to T-mobile most of the Business support teams have no
    idea as to how data cards and PDA phones work, I know in the past they have
    got a specialist to call me back from the data card department to help me.


    "BC" <[email protected]> wrote in message
    news:[email protected]
    > Hi
    >
    > Has anyone noticed any issues with T-Mobile's outgoing smtp server
    > smtp.t-email.co.uk ?
    >
    > We've been using this for around 18 months in conjunction with t-mobile
    > umts/ gprs datacards to send email.
    >
    > As of 9am 15/12/2006 we can no longer send via smtp.t-email.co.uk.
    > Outlook reports "Error 80042109 Outlook is unable to connect to your
    > outgoing SMTP server"
    >
    > T-Mobile support tell me there is no problem with the server?!
    >
    > I can't telnet to the server on port 25 either.
    >
    > Changing to traditional dial-up and another smtp server allows us to
    > send mail
    >
    > As nothing has changed on our setup and all my users cannot send via
    > smtp.t-email.co.uk, I can only assume that there is a problem at
    > t-mobile.
    >
    > Can someone please verify?
    >
    > Regards
    >
    > BC
    >






  3. #3
    Tony Sutton
    Guest

    Re: smtp.t-email.co.uk

    "BC" <[email protected]> wrote in message
    news:[email protected]
    >
    > Has anyone noticed any issues with T-Mobile's outgoing smtp server
    > smtp.t-email.co.uk ?
    >


    Finally, I thought it was just me going mad!!

    I have been unable to send anything via that for the past few days. I
    haven't contacted T Mobile yet, and will do that so they will know something
    is up.

    Will update once I hear back from T Mobile.

    --
    - Tony Sutton
    - http://www.fordst170.co.uk





  4. #4
    Tony Sutton
    Guest

    Re: smtp.t-email.co.uk

    "Tony Sutton" <[email protected]> wrote in message
    news:[email protected]
    >
    > Finally, I thought it was just me going mad!!
    >
    > I have been unable to send anything via that for the past few days. I
    > haven't contacted T Mobile yet, and will do that so they will know
    > something is up.
    >
    > Will update once I hear back from T Mobile.
    >


    OK, just got a reply from T-Mobile, they said the engineer is looking into
    this. And they do not have an ETA on this

    So it's a problem at the moment.

    --
    - Tony Sutton
    - http://www.fordst170.co.uk





  5. #5
    BC
    Guest

    Re: smtp.t-email.co.uk

    Tried this morning and it appears to be fixed....


    Tony Sutton wrote:
    > "Tony Sutton" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > Finally, I thought it was just me going mad!!
    > >
    > > I have been unable to send anything via that for the past few days. I
    > > haven't contacted T Mobile yet, and will do that so they will know
    > > something is up.
    > >
    > > Will update once I hear back from T Mobile.
    > >

    >
    > OK, just got a reply from T-Mobile, they said the engineer is looking into
    > this. And they do not have an ETA on this
    >
    > So it's a problem at the moment.
    >
    > --
    > - Tony Sutton
    > - http://www.fordst170.co.uk





  6. #6
    Tony Sutton
    Guest

    Re: smtp.t-email.co.uk

    "BC" <[email protected]> wrote in message
    news:[email protected]
    > Tried this morning and it appears to be fixed....
    >


    Yep, it worked on the next day.

    --
    - Tony Sutton
    - http://www.fordst170.co.uk





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