Got letter today from Sprint

In article <[email protected]>,
"Justin" <[email protected]> wrote:

>
> "O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
> news:sKB8b.329938$Oz4.120773@rwcrnsc54...
> > P Reality wrote:
> > >
> > > Given it forces people to call *2 and wait on hold, and get upset, it
> > > is hardly harmless. Only A blind sprint apologist like master vargas
> > > would call that massive mailout harmless.
> > >
> > > We have yet to get a report of someone rceiving a invoice/bill after
> > > getting that letter.
> >
> > No one *has* call *2. If you have a vision pack in effect, then the
> letter
> > only refers to casual usage, and you're covered. Unless you're using your
> > Vision phone as a modem. You can confirm your Vision pack is applied just
> > by logging into Manage. The web site.


As is often the case master vargas is wrong. If you're on the free 2
month trial it does not show up on the web site.

And with all the billing errors that Sprint is famous for why wouldn't
the letter unnecessarily scare people.



> > --
> > -+-
> > RØß
> > O/Siris
> > I work for Sprint
> > I *don't* speak for them
>
>
> You know that. The people getting the letter might not. And logging into
> Sprint is like looking back in time. The online account status isn't always
> accurate.
>
> Look MM, just stop apologizing for Sprint and admit defeat. You are neither
> intelligent or capable of discussion.
>
> --
> -+-
> Justin
> I don't work for Sprint
> I *just* wanted my damned phone to work

---

› See More: Got letter today from Sprint

In article <[email protected]>,
"Justin" <[email protected]> wrote:

>
> "O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
> newsFz8b.428894$YN5.290902@sccrnsc01...
> > Justin Green wrote:
> > > "O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
> > > news:[email protected]...
> > >> Yup. Quite a lot of people got it. It only refers to casual usage.

Nice of master vargas to say this AFTER THE FACT. The letter gives no
such clue.



> > >> As long as you actually have a Vision Pack, that letter is annoying,
> > >> and a pretty silly mistake to make, but it's harmless.
> > >>
> > >> --
> > >> -+-
> > >> RØß
> > >> O/Siris
> > >> I work for Sprint PCS
> > >> I *don't* speak for them
> > >>
> > >
> > > Except it makes Sprint look stupid.
> > I'm going to rename you "Echo." I already admitted that.
> > --
> > -+-
> > RØß
> > O/Siris
> > I work for Sprint
> > I *don't* speak for them
>
>
> Echo's fine, Mental Midget.

In article <[email protected]>,
"Lawrence G. Mayka" <[email protected]> wrote:

> "O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
> news:[email protected]...
> > Yup. Quite a lot of people got it. It only refers to casual usage. As
> > long as you actually have a Vision Pack, that letter is annoying, and a
> > pretty silly mistake to make, but it's harmless.
>
> Actually, the much greater harm occurs when someone calls up Customer Service
> to
> ask about the letter, and the Sprint rep "reinterprets" the letter as
> something
> completely different--e.g., "The letter means we're cutting off your Vision
> because you used your phone as a modem." "But I never did any such thing!"
> etc.
>
> There are reports of this kind of confusion in other Sprint-related forums.
> Apparently whoever sent out these letters didn't bother briefing Customer
> Service in a timely manner.


Another example of the left hand of Sprint not knowing what the right
hand is doing. Seen many examples of this hitting Business Customers.

"O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
news:[email protected]...
> Justin wrote:
>
> >
> >
> > You know that. The people getting the letter might not.
>
> If they are reading this newsgroup, wondering about that, now they *do*
> know, Justin. That's the point.
>
> > And logging
> > into Sprint is like looking back in time. The online account status
> > isn't always accurate.
>
> That's another disconnect from reality. If you haven't changed your plan,
> and no one in this thread has, then the "My Options" section is accurate.
> If it says you have Vision, then you have Vision. Hence, any announcement
> about casual usage is virtually meaningless.
>
> >
> > Look MM, just stop apologizing for Sprint and admit defeat. You are
> > neither intelligent or capable of discussion.
>
> Get help for that paranoia now, Justin. It'll give you heart problems.
> --
> -+-
> RØß
> O/Siris
> I work for Sprint
> I *don't* speak for them


Get help with your logic. It will help your credibility.

In article <[email protected]>,
"Justin" <[email protected]> wrote:

>
> "O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
> news:[email protected]...
> > Justin wrote:
> >
> > >
> > >
> > > You know that. The people getting the letter might not.
> >
> > If they are reading this newsgroup, wondering about that, now they *do*
> > know, Justin. That's the point.
> >
> > > And logging
> > > into Sprint is like looking back in time. The online account status
> > > isn't always accurate.
> >
> > That's another disconnect from reality. If you haven't changed your plan,
> > and no one in this thread has, then the "My Options" section is accurate.
> > If it says you have Vision, then you have Vision. Hence, any announcement
> > about casual usage is virtually meaningless.
> >
> > >
> > > Look MM, just stop apologizing for Sprint and admit defeat. You are
> > > neither intelligent or capable of discussion.
> >
> > Get help for that paranoia now, Justin. It'll give you heart problems.
> > --
> > -+-
> > RØß
> > O/Siris
> > I work for Sprint
> > I *don't* speak for them
>
>
> Get help with your logic. It will help your credibility.

master vargas keeps ignoring

+ If you're on Vision trial, that ownt be on the web.
+ if you've changed billing plan this month, web is messed up
+ If you got shared minutes that doesn't show right.
+ Folks have no reason not to be scared of such a Sprint letter
what with all the foobars in billing.

Therefore what's on the web has every chance of being wrong, except in
vargies mind cause Sprint is perfect, except JD Power showed otherwise.

> it's harmless.


This from the worst of the Sprint apologists.

Of course its not harmless if people are worried about a Sprint billing mess
up, which then are difficult to correct at thecarrier with the WORST customer
service. And then to invent the fiction that the web is always the answer.
Garbage in - garbage out.

In article <[email protected]>,=20
[email protected] says...
> Nice of master vargas to say this AFTER THE FACT. The letter gives no=20
> such clue.
>=20
>=20

You should re-read the original post, Philly. The letter refers=20
*exactly* to casual usage.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <[email protected]>,=20
[email protected] says...

>=20
> master vargas keeps ignoring
>=20
> + If you're on Vision trial, that ownt be on the web.

Nope. If you've signed up for a Vision Pack, even during the free=20
trial, it's displayed in the "My Plan" description.

> + if you've changed billing plan this month, web is messed up

That has nothing to do with what add-on options you've got on your plan.

> + If you got shared minutes that doesn't show right.

Here come the Short Attention Span denizens. Minutes has nothing to do=20
with the topic of this thread.

> + Folks have no reason not to be scared of such a Sprint letter=20
> what with all the foobars in billing.

No reason to be scared? Making things up all over again, Philly. And=20
you're not even adult enough to face it.

>=20
> Therefore what's on the web has every chance of being wrong, except in=20
> vargies mind cause Sprint is perfect, except JD Power showed otherwise.
>=20

Maybe they did. Then again, we'll never know, because JD Power refuses=20
to release the details of their survey.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <[email protected]>,=20
[email protected] says...
> Get help with your logic. It will help your credibility.
>=20
>=20

Logic's got nothing to do with the vapid "responses" you post, bigot.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <[email protected]>,=20
[email protected] says...
> > it's harmless.
>=20
>=20
> This from the worst of the Sprint apologists.
>=20
> Of course its not harmless if people are worried about a Sprint billing m=
ess
> up, which then are difficult to correct at thecarrier with the WORST cust=
omer
> service. And then to invent the fiction that the web is always the answe=
r.=20
> Garbage in - garbage out.
>=20

Wow, the little rascals are out in force tonight. Too bad you felt a=20
need to ignore 90% of the post just to PRETEND you're saying something.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> > it's harmless.
>
>
> This from the worst of the Sprint apologists.
>
> Of course its not harmless if people are worried about a Sprint billing
mess
> up, which then are difficult to correct at thecarrier with the WORST
customer
> service. And then to invent the fiction that the web is always the
answer.
> Garbage in - garbage out.
>

Wow, the little rascals are out in force tonight. Too bad you felt a
need to ignore 90% of the post just to PRETEND you're saying something.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.

I completely agree ... What's more, it appears that **all** they are doing
now is stalking you and your posts in the newsgroup.

Bob

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...

>
> master vargas keeps ignoring
>
> + If you're on Vision trial, that ownt be on the web.

Nope. If you've signed up for a Vision Pack, even during the free
trial, it's displayed in the "My Plan" description.

> + if you've changed billing plan this month, web is messed up

That has nothing to do with what add-on options you've got on your plan.

> + If you got shared minutes that doesn't show right.

Here come the Short Attention Span denizens. Minutes has nothing to do
with the topic of this thread.

> + Folks have no reason not to be scared of such a Sprint letter
> what with all the foobars in billing.

No reason to be scared? Making things up all over again, Philly. And
you're not even adult enough to face it.

>
> Therefore what's on the web has every chance of being wrong, except in
> vargies mind cause Sprint is perfect, except JD Power showed otherwise.
>

Maybe they did. Then again, we'll never know, because JD Power refuses
to release the details of their survey.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.

They released enough details for a moron like you to discuss it. You're an
apologist, downplaying a screw up by Sprint. Don't defend the letters,
they're NOT harmless.

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> Get help with your logic. It will help your credibility.
>
>

Logic's got nothing to do with the vapid "responses" you post, bigot.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.


Then answer simple questions, discuss the topics, and everyone's happy. But
that's out of your ability range.

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> > it's harmless.
>
>
> This from the worst of the Sprint apologists.
>
> Of course its not harmless if people are worried about a Sprint billing
mess
> up, which then are difficult to correct at thecarrier with the WORST
customer
> service. And then to invent the fiction that the web is always the
answer.
> Garbage in - garbage out.
>

Wow, the little rascals are out in force tonight. Too bad you felt a
need to ignore 90% of the post just to PRETEND you're saying something.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.


Well, don't call a letter harmless when it's not.

1) It wastes customers' time and reduces their faith that the billing
department will get something right.
2) It costs postage for Sprint, which they'll pass on to the customer.
3) It brings out asses like you who feed everyone horse pockey on how it's
harmless, which is more of an insult than reading the letter in the first
place.

"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "O/Siris" <robjvargas@sprîntpcs.com> wrote in message
> news:[email protected]...
> In article <[email protected]>,
> [email protected] says...
> > > it's harmless.
> >
> >
> > This from the worst of the Sprint apologists.
> >
> > Of course its not harmless if people are worried about a Sprint billing
> mess
> > up, which then are difficult to correct at thecarrier with the WORST
> customer
> > service. And then to invent the fiction that the web is always the
> answer.
> > Garbage in - garbage out.
> >
>
> Wow, the little rascals are out in force tonight. Too bad you felt a
> need to ignore 90% of the post just to PRETEND you're saying something.
>
> --
> -+-
> RØß
> O/Siris
> I work for SprintPCS
> I *don't* speak for them.
>
> I completely agree ... What's more, it appears that **all** they are doing
> now is stalking you and your posts in the newsgroup.
>
> Bob


Do you work for Sprint, Bob? You sure do apologize for them quite alot.
Maybe you and Rob are special friends.