I loath Cingular

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <3V80d.16058$D%.5096@attbi_s51> on Fri, 10 Sep 2004 03:08:48 GMT,
> "Turbocane" <[email protected]> wrote:
>
> >"John Navas" <[email protected]> wrote in message
> >news[email protected]...
>
> >> Being high up on a hill is bad for cellular, because systems are
designed to
> >> minimize upward signal propagation.
> >
> > It reached up here 5 years ago.
>
> As I've pointed out several times, you can't count on that (with any
carrier).
> Regardless, when it stopped working well, you should have dealt with the
> problem, instead of letting so many months go by. That was your choice.
>
> >> Only by comparison to other cellular carriers. Just like other
carriers,
> >> Verizon has it own problems and horror stories, just somewhat less of
them on
> >> average.
> >
> >Check Consumer reports. It isn't somewhat less.
>
> I've read many studies, some of which are more authoritative and detailed
than
> Consumer Reports. The reality is that customer service is a weakness in
> cellular, and that differences between carriers are relatively modest.
>
> >> That is of course the best reason of all. Just be warned that you
can't count
> >> on that continuing, any more than you could with Cingular -- it might
get
> >> worse in the future.
> >
> >Why?
>
> Because that's the nature of the beast, as I've tried to explain. It's
quite
> possible that your local Verizon tower is currently giving you good
service
> because the current load is light, and that your service will degrade as
the
> load increases (an unfortunate characteristic of CDMA, the technology used
by
> Verizon, as compared to TDMA or GSM). Then again, it might not. There's
> really no way to know.
>
> >And one year contracts are availible with Verizon.
>
> Likewise Cingular. (I'm currently on a 1-year Cingular contract.)
>
> >> >After talking to Barbara I hate Cingular.
> >>
> >> With all due respect, I think that's an overreaction.
> >
> >Well, you weren't there. I used to work in PR.
>
> PR and CS are entirely different, worlds apart. Work in CS and you'll
quickly
> find out how unpleasant it can be. Regardless, that's only one person,
not
> the entire company. Unless you just enjoy complaining, move on, and talk
to
> someone else.

I had lots of different jobs when I was in undergraduate school that were
gut jobs. That is pure BS. They should be fired if they can't do the
job.

T
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>

---

› See More: I loath Cingular

"1234" <[email protected]> wrote in message
news:[email protected]...
> >>Then you must be talking to the fantasy land office of the
> >>sugar plum faries, because everytime I have ever had to deal
> >>with them, they have been complete bastards. & I am not alone..
>
> I should of also made clear, I am talking about the dreaded
> "..office of the president.." <chuckle> in that statement..

Exactly the same people that were so rude to us. The regular customer
service persons that WE called were very polite but "the office of the
president" who called us was not.

T
>
> >>..am I, boyz and girls..?
>
> >Maybe not. Then again, John is not alone either. Every experience I've
> >ever had with customer service has been polite, helpful, and positive,
> >often to the point of features or services added at no additional charge
> >to my monthly account charges.
>
> I will say, the times I had simple problems that only need
> a quick key punch, or whatever, the simpletons Cingular uses
> in 1st level c/s are great. Polite, they do the job.. And I
> have had no billing problems with them at all, never a monthly
> charge error etc. Have a bigger problem, then instant suck..
>
> >[Sorry, skipped]
>
> Why? I'm just stating my opinion.
>
> >So...if someone only has good experiences with a company's customer
service, they're a shill?
>
> Nope. I feel if someone like me *****es as loud as I do, then they
> should also voice, just as loud, good vibes with companies. Dell,
> for one, I buy/suggest PCs on a daily basis, to those who BUY what
> I tell them. I say Dell. NO ONE has problems. I also don't let
> MY opinion of Dell blind me to how others have had problems with them.
>
> But the reply to the my post seemed way too much like the bull**** crap
> I hear whenever I need deal with Cingular. I didn't call him a shill,
> AND if you hadn't <sniped> my post, you'd see what I did say:
>
> >>Do you work for them..? I mean, that last post was pure shill-like..
>
> In the meantime, I stood outside the today opened Cingular store and
> could not get a signal on 4 different phones. ALL GSM. Over the
> weekend, I'm going inside..to see if there is an amp there to boost
> signal INSIDE the store. I'd like to think they are better then that.
>
> JJT
>
>
>
>
>
>
>
> .........The moon showed up..and it started da show........
> ......TONIGHT there will be Ice Cream....Ice Cream for Crow....

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Fri, 10 Sep 2004 12:48:33
-0400, 1234 <[email protected]> wrote:

>... I also don't let
>MY opinion of Dell blind me to how others have had problems with them.

I don't either.

>But the reply to the my post seemed way too much like the bull**** crap
>I hear whenever I need deal with Cingular. I didn't call him a shill,
>AND if you hadn't <sniped> my post, you'd see what I did say:
>
>>>Do you work for them..? I mean, that last post was pure shill-like..

In other words, you did.

>In the meantime, I stood outside the today opened Cingular store and
>could not get a signal on 4 different phones. ALL GSM. Over the
>weekend, I'm going inside..to see if there is an amp there to boost
>signal INSIDE the store.

That would be a microcell, not an amp.

>I'd like to think they are better then that.

What's wrong with that? It's common industry practice, and for good reason.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <6Vl0d.278284$8_6.192222@attbi_s04> on Fri, 10 Sep 2004 17:56:18 GMT,
"Turbocane" <[email protected]> wrote:

>"1234" <[email protected]> wrote in message
>news:[email protected]...

>> I should of also made clear, I am talking about the dreaded
>> "..office of the president.." <chuckle> in that statement..
>
>Exactly the same people that were so rude to us. ...

Same people? You mean Barbara? How do you know? Or is that just guilt by
association? ;-)

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Fri, 10 Sep 2004 13:52:16
-0400, 1234 <[email protected]> wrote:

>>In <[email protected]> on Thu, 09 Sep 2004 20:07:42
>>-0400, 1234 <[email protected]> wrote:
>
>>>>Perhaps your approach is part of the problem.
>
>>>OK, now I know you're insane. I start off being all
>>>nice, I make it a point to tell EVERYBODY it's not
>>>personal, but they represent Cingular at this moment,
>>>and it is only after an extreme period of being treated
>>>like a fool, do I get upset. Bottom line, I pay them,
>>>they have to at least try to help, and when one gets
>>>bull**** lies over and over and over again for months,
>>>then too bad if they can't handle an upset customer.
>
>>I rest my case.
>
>??? Your response was about what I'd expect from a Cingular
>employee.

My response was about your style, as reflected in how you write ("now I know
you're insane", "EVERYBODY", "I get upset", "they have to", "bull**** lies",
"upset customer").

>WHY can't I, spending about $100 a month to Cingular,
>get upset when I'm BS'd for months.?

You can, of course, but it's counterproductive. When you yell at them,
they're not inclined to be nice back. That's human nature. I suspect you'd
act the same way (or worse).

>And I stand by what *I*
>say, if an employee in c/s can't handle a pissed customer who
>has a VALID point, then they should tag them off to someone
>who can, instead of lying, laughing, and hanging up on them.

And I stand by what I say, that being nice is far more effective than being
not nice.

>ex-cus-e-me if they can't handle things. Maybe if their
>employer wasn't so ****ed up, they wouldn't have to.

Not a good excuse IMHO.

>>I would hope you know that's unrealistic.
>
>Then WHY set up this laughable "office of the president" to blow
>smoke up our ass that we might be reaching someone who could handle
>either the problem at hand, the problem pissed customer, or both?

I don't know -- I'm not involved.

>YOU said it was common knowledge,

I didn't say that -- I said it was easy for you to get.

>why can't they say where the
>corp office is?

Because they don't want you calling -- surely that's obvious.

>WHY LIE? WHY tell me, and by doing so just
>pisses me off even more, it's "..none of my business.."

That's not a lie. It's simply their policy not to give it out.

>You should really think twice about that.. at least once more..

I have. And you?

>>Because that's not their job, and because they have tens of millions of
>>customers.
>
>????? It's not their job to correct THEIR problem?

It's not the job of corporate officers -- they have other things to do.

>WHY can't
>I know where the corp office is?

You can. In case you didn't know how, I even told you.

>Do they (or you) think I'm going
>to blow them up with a peanut-butter bomb?

They have no idea how you might act, and your personal style might well have
been cause for concern.

>According to my
>state Atty/General's office, I have every right to know this, and
>an employee of said company cannot decide it's not my business.

It is required to be public, but I don't know of any law that requires a
customer service rep to give you that information. Can you be more specific?

>>No. Do you always act this way?
>
>Fine, I didn't know, u do sound like a billboard for them. Can't
>you at least understand why someone, if treated this way, would
>be upset? If not, then I suggest YOU might be drunk/drugged or paid.

Insults again. What I can understand from your personal style is how this all
probably happened.

>And yes, in fact, when cornered into a fight with a company
>who I am BOUND to pay for another year, and treats me like
>this, I do act "this way".

Sorry, but that's really no excuse for such behavior, and it's
counterproductive in any event.

>Do you take everything against
>Cingular personaly?

No.

>You so 'shill-like' when you do that.

Insults again.

>**** those who don't like it, I've fought bigger companies
>then them, names that when dropped, crack the ground, & done ok.

I'm sure they are trembling.

>The man who doesn't stand up against liars and con artists, those
>big companies who screw them when it fits their needs and greed, and
>who treat them like **** as they do it, isn't a man at all..

How childish. I now understand why you were treated badly. I'd probably have
done the same.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <4wl0d.168481$mD.122860@attbi_s02> on Fri, 10 Sep 2004 17:29:36 GMT,
"Turbocane" <[email protected]> wrote:

>"John Navas" <[email protected]> wrote in message
>news:[email protected]...

>> Complaining about Barbara again. Isn't it time to move on? One person does
>> not a company make. Don't like Barbara? Talk to someone else. Sheesh.
>
>She called me from the Office of the president. Supposedly she is higher
>up on the chain.

So what?

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <2Tl0d.168522$mD.22437@attbi_s02> on Fri, 10 Sep 2004 17:54:06 GMT,
"Turbocane" <[email protected]> wrote:

>"John Navas" <[email protected]> wrote in message
>news:[email protected]...

>> PR and CS are entirely different, worlds apart. Work in CS and you'll quickly
>> find out how unpleasant it can be. Regardless, that's only one person, not
>> the entire company. Unless you just enjoy complaining, move on, and talk to
>> someone else.
>
>I had lots of different jobs when I was in undergraduate school that were
>gut jobs. That is pure BS. They should be fired if they can't do the
>job.

I didn't say gut jobs (whatever that is), I said CS. You clearly lack such
experience, or you'd know what I was talking about. They have to put up with
incredible amounts of grief and frustration. Most don't last more than a few
months before they get fed up and quit, and finding replacements is damn
difficult.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

In article <[email protected]>,
John Navas <[email protected]> wrote:

> >??? Your response was about what I'd expect from a Cingular
> >employee.
>
> My response was about your style, as reflected in how you write

John: look in the mirror. Then look at the responses people write to
YOU.

Get it?

>>... I also don't let
>>MY opinion of Dell blind me to how others have had problems with them.

>I don't either.

Then why the venom? I mean, I don't hang around the Dell
groups answering every post in the company's favor.

>>But the reply to the my post seemed way too much like the bull**** crap
>>I hear whenever I need deal with Cingular. I didn't call him a shill,
>>AND if you hadn't <sniped> my post, you'd see what I did say:

>>>>Do you work for them..? I mean, that last post was pure shill-like..

>In other words, you did.

no no no. I said that what was posted was "..shill like..".

I N-E-V-E-R called anyone a shill. I just asked if the poster
worked for Cingular..not a bad thing. He answered, I said 'ok'.

>>In the meantime, I stood outside the today opened Cingular store and
>>could not get a signal on 4 different phones. ALL GSM. Over the
>>weekend, I'm going inside..to see if there is an amp there to boost
>>signal INSIDE the store.
>
>That would be a microcell, not an amp.

what-flocking-ever. My work is audio tubes, so I used those words..

Same thing. BTW, you never answered the ??? waffle-ing ?

>>I'd like to think they are better then that.

>What's wrong with that? It's common industry practice, and for good reason.

WHAT good reason could it be. Take it from moment one.

(a) Over a 3 year period, service is great for 990 days, then
people cannot get service. People complain, get no results
but all of a sudden, a Corp Store opens..service slightly improves.

(b) Store plants some smoke and mirror device to commit fraud that
said service in THAT (store walk in) area is "..awesome.."

CUSTOMER DRIVES BY SAID STORE (next day) AND SEES HE CAN'T CALL OUT..

(it's really that bad..in THAT area) Right down my street, walking..

(c) Newly lied to customer has 15 days to tell Cingular to shove it,
or he(she)'s ****ed. Service in his house still sucks..


....now, and maybe I'm too stupid to understand you right, but YOU say:

>What's wrong with that? It's common industry practice, and for good reason

OK, let's hear it. If nothing else, tell me how said Corp Store will survive..?


And now tell me that's a correct practice and legal in my state..

I'm sorry to of called you a shill. You are not THAT good..


JJT







-------------------------------------------------------------
Don't go away MAD, here's a SASE for you to fill out telling
me how tasty my dust is, and an order blank for re-fills....

...ok....NOW you can go......
-------------------------------------------------------------

In article <[email protected]>,
1234 <[email protected]> wrote:

> >>... I also don't let
> >>MY opinion of Dell blind me to how others have had problems with them.
>
> >I don't either.
>
> Then why the venom? I mean, I don't hang around the Dell
> groups answering every post in the company's favor.

Because (a) John thinks that whatever comes out of his mouth is golden,
and (b) that he is obligated and entitled to force it down the throats
of everyone on the planet.

So he does.

>My response was about your style, as reflected in how you write ("now I know
>you're insane", "EVERYBODY", "I get upset", "they have to", "bull**** lies",
>"upset customer").

Sorry, unless you have been there, you have no idea..it IS that way..

>>WHY can't I, spending about $100 a month to Cingular,
>>get upset when I'm BS'd for months.?

>You can, of course, but it's counterproductive. When you yell at them,
>they're not inclined to be nice back. That's human nature. I suspect you'd
>act the same way (or worse).

IF you had read, I always start out all nice calm, then after the same
crap, being hung up on, etc, folks get tired of being lied to.

HERE is an example. Last time I bothered to talk to the almighty joke
"..office of the president..", I explained that in the last 90 days,
I tried to call out to * 911 * to get help in auto accidents.

BOTH times, it was within 800 ft (FEET!) of the new Corp Cingular store..

I couldn't get enough of a signal to call out... I used a pay phone.

I explained this, and the O/oP <chuckle> stated they cannot promise
a clear signal 24/7. NOTHING else. They thought it was "..odd.."

Deal calmly with THAT...

>>And I stand by what *I*
>>say, if an employee in c/s can't handle a pissed customer who
>>has a VALID point, then they should tag them off to someone
>>who can, instead of lying, laughing, and hanging up on them.

>And I stand by what I say, that being nice is far more effective than being
>not nice.

Tried that, been there, works till it gets too tough for the flunky to handle..

>>ex-cus-e-me if they can't handle things. Maybe if their
>>employer wasn't so ****ed up, they wouldn't have to.

>Not a good excuse IMHO.

HAHAHA Is for me, I hire folks who work c/s. I'd fire their ass so fast
they's have brown eyes. Even with the total bonkers customers, you tag it
off to those who can handle/fix/subdue the matter at hand. You DO NOT
make it worse, laugh at them, and treat them as cash cows with no rights.

>>>I would hope you know that's unrealistic.

>>Then WHY set up this laughable "office of the president" to blow
>>smoke up our ass that we might be reaching someone who could handle
>>either the problem at hand, the problem pissed customer, or both?

>I don't know -- I'm not involved.

Well, then why do you even care..how can you comment on it, you are
"..not involved.." ? I've met 3 of 4 Beatles for lunch (there's
still hope, Ringo) 2 times, and the meals sucked. how was your salad?

In other words, although it is true about them, you responding
to MY response to you my just lame(ly) stating:

>I don't know -- I'm not involved.

Just makes you look silly...

>>YOU said it was common knowledge,
>
>I didn't say that -- I said it was easy for you to get.

GAWDESS, how fine a line between C/K and easy to get..

>>why can't they say where the
>>corp office is?

>Because they don't want you calling -- surely that's obvious.

WHY? I have no right to know where they are located ?

After all, it is c/k-efytg I just pay my money and go 'duh'..

I mean, it's not like I'm doing all this because my ring tones
are too loud, or even a billing matter..MY service suddenly
turned to ****, long after I can by law do anything about it,
and they expect *ME* to pay my end of the bargain, and not want
to know WHO I am paying this contracted fee(s) too ? HAHAHAHAHA

>>WHY LIE? WHY tell me, and by doing so just
>>pisses me off even more, it's "..none of my business.."

>That's not a lie. It's simply their policy not to give it out.

WHY is it not my business if it is c/k-efytg and public record..?

wait. These folks REALLY don't know ? I mean, even
after ya ***** and whine and moan, the folks ya get hung
up on by REALLY don't know where the corp office is located?

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA sure. hehehehehehe

>>You should really think twice about that.. at least once more..
>
>I have. And you?

Yes... HAHAHAHAHAHAHAHAHAHAHAHAHAHA

>>????? It's not their job to correct THEIR problem?
>
>It's not the job of corporate officers -- they have other things to do.

but..if the 1 + 2 levels can't handle it, then WHY lie to us claiming
it's some "..office of the president.." and THEN <chuckle> tell us it's
not our business to know where THAT big tough O/oP even is ?

We're supposed to BELIEVE that pack of total bull****?

>>WHY can't
>>I know where the corp office is?

>You can. In case you didn't know how, I even told you.

Then why do they tell me "..it's not my business.."

I did a net search and did find out...

>>Do they (or you) think I'm going
>>to blow them up with a peanut-butter bomb?

>They have no idea how you might act, and your personal style might well have
>been cause for concern.

That, sir, is a complete lie, and I'd be very careful, unless you
have some sheepskin to back up such comment, but Cingular not
giving out c/k-efytg knowledge and then claiming that someone
might do such peanut-butter (I endorse Skippy) harm is about
the lamest excuse I've heard in decades, and is worthless on
the matter of Cingular lying to me about the info. Weak, real weak..

Besides, they know how to reach me, they've been paid, on time,
from the same location/checking account now for almost 3 years,
and they KNOW who I am when I call, which makes your statement ****.

>>According to my
>>state Atty/General's office, I have every right to know this, and
>>an employee of said company cannot decide it's not my business.

>It is required to be public, but I don't know of any law that requires a
>customer service rep to give you that information. Can you be more specific?

So, then they tell me it's not my business..and you just stated
that it is.. Besides, why can't they..? What they got to hide ?

They just want us to pay pay pay and not give us the avenue
to the big bad O/oP they rely on so much to solve our problems..

>>>No. Do you always act this way?

>>Fine, I didn't know, u do sound like a billboard for them. Can't
>>you at least understand why someone, if treated this way, would
>>be upset? If not, then I suggest YOU might be drunk/drugged or paid.

>Insults again. What I can understand from your personal style is how this all
>probably happened.

You can 'understand Elvis is alive for all I care, but you still
can't answer the ? about WHY the service got bad.. Revenge against me?

I mean, if my personal 'style' is so bad. And besides, what has
that to do with me being a, now screwed, paying customer?

>>And yes, in fact, when cornered into a fight with a company
>>who I am BOUND to pay for another year, and treats me like
>>this, I do act "this way".

>Sorry, but that's really no excuse for such behavior, and it's
>counterproductive in any event.

Sorry, then why don't THEY play by the same rules? I was lied to,
laughed at, told "..too bad.." and now can't call out of my
house. I'm upset. I try to be nice. It no work..

'counterproductive' went out the window long ago.

>>You so 'shill-like' when you do that.

>Insults again.

funny, I didn't even think it as an insult. I just said
what you are saying, IMHO, is shill like. NOT an insult..

>>**** those who don't like it, I've fought bigger companies
>>then them, names that when dropped, crack the ground, & done ok.

>I'm sure they are trembling.

Why, do you think I am chomping at the bit? Serious, that is the
easy way to tell those who do and those who never have tried..

They think it's on 24/7. They believe the fantasy..

>>The man who doesn't stand up against liars and con artists, those
>>big companies who screw them when it fits their needs and greed, and
>>who treat them like **** as they do it, isn't a man at all..

>How childish. I now understand why you were treated badly. I'd probably have
>done the same.

I'm sure, because if you can't stand up and be a man over something
that, it seems, you are not a shill for, well..Folks my neck of the
world call 'men' like that "..sunshine.." (s). They just like to
watch, from the outside, looking in.. Unless, well they , um..

I mean, you're more upset over this then I am..I am moving on..YOU
have to defend everything Cingular does..is it personal..?

JJT



-------------------------------------------------------------
Don't go away MAD, here's a SASE for you to fill out telling
me how tasty my dust is, and an order blank for re-fills....

...ok....NOW you can go......
-------------------------------------------------------------

"1234" <[email protected]> wrote in message
news:[email protected]...
>
> >In <[email protected]> on Thu, 09 Sep 2004
20:07:42
> >-0400, 1234 <[email protected]> wrote:
>
>
> >>>Perhaps your approach is part of the problem.
>
> >>OK, now I know you're insane. I start off being all
> >>nice, I make it a point to tell EVERYBODY it's not
> >>personal, but they represent Cingular at this moment,
> >>and it is only after an extreme period of being treated
> >>like a fool, do I get upset. Bottom line, I pay them,
> >>they have to at least try to help, and when one gets
> >>bull**** lies over and over and over again for months,
> >>then too bad if they can't handle an upset customer.
>
> >I rest my case.
>
> ??? Your response was about what I'd expect from a Cingular
> employee. WHY can't I, spending about $100 a month to Cingular,
> get upset when I'm BS'd for months.? And I stand by what *I*
> say, if an employee in c/s can't handle a pissed customer who
> has a VALID point, then they should tag them off to someone
> who can, instead of lying, laughing, and hanging up on them.
>
> ex-cus-e-me if they can't handle things. Maybe if their
> employer wasn't so ****ed up, they wouldn't have to.
>
> >>OK, I guess that just because I pay for this 'service' then they feel
> >>I don't deserve to know how to reach their boss?
>
> >I would hope you know that's unrealistic.
>
> Then WHY set up this laughable "office of the president" to blow
> smoke up our ass that we might be reaching someone who could handle
> either the problem at hand, the problem pissed customer, or both?
>
> YOU said it was common knowledge, why can't they say where the
> corp office is? WHY LIE? WHY tell me, and by doing so just
> pisses me off even more, it's "..none of my business.."
>
> You should really think twice about that.. at least once more..
>
> >>IF it's so easy to
> >>get online, public knowledge and all that rot, then WHY, if one reaches
> >>an upper-lever person, can't they tell me..? THEN to tell me they don't
> >>know, or it's not my business. IF they are so proud of this laughable
> >>"office of the president" then why won't the higher ups, after knowing
> >>the problem, direct me to them..? You can't explain that one, can you?
>
> >Because that's not their job, and because they have tens of millions of
> >customers.
>
> ????? It's not their job to correct THEIR problem? WHY can't
> I know where the corp office is? Do they (or you) think I'm going
> to blow them up with a peanut-butter bomb? According to my
> state Atty/General's office, I have every right to know this, and
> an employee of said company cannot decide it's not my business.
>
> >>Do you work for them..? I mean, that last post was pure shill-like..
>
> >No. Do you always act this way?
>
> Fine, I didn't know, u do sound like a billboard for them. Can't
> you at least understand why someone, if treated this way, would
> be upset? If not, then I suggest YOU might be drunk/drugged or paid.
>
> And yes, in fact, when cornered into a fight with a company
> who I am BOUND to pay for another year, and treats me like
> this, I do act "this way". Do you take everything against
> Cingular personaly? You so 'shill-like' when you do that.
>
> **** those who don't like it, I've fought bigger companies
> then them, names that when dropped, crack the ground, & done ok.
>
> The man who doesn't stand up against liars and con artists, those
> big companies who screw them when it fits their needs and greed, and
> who treat them like **** as they do it, isn't a man at all..
>
> Ladies, insert the word 'woman' if the need fits..

Hear Hear!

T
>
>
> JJT
>
>
>
>
>
> -------------------------------------------------------------
> Don't go away MAD, here's a SASE for you to fill out telling
> me how tasty my dust is, and an order blank for re-fills....
>
> ..ok....NOW you can go......
> -------------------------------------------------------------

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Fri, 10 Sep 2004
13:52:16
> -0400, 1234 <[email protected]> wrote:
>
> >>In <[email protected]> on Thu, 09 Sep 2004
20:07:42
> >>-0400, 1234 <[email protected]> wrote:
> >
> >>>>Perhaps your approach is part of the problem.
> >
> >>>OK, now I know you're insane. I start off being all
> >>>nice, I make it a point to tell EVERYBODY it's not
> >>>personal, but they represent Cingular at this moment,
> >>>and it is only after an extreme period of being treated
> >>>like a fool, do I get upset. Bottom line, I pay them,
> >>>they have to at least try to help, and when one gets
> >>>bull**** lies over and over and over again for months,
> >>>then too bad if they can't handle an upset customer.
> >
> >>I rest my case.
> >
> >??? Your response was about what I'd expect from a Cingular
> >employee.
>
> My response was about your style, as reflected in how you write ("now I
know
> you're insane", "EVERYBODY", "I get upset", "they have to", "bull****
lies",
> "upset customer").
>
> >WHY can't I, spending about $100 a month to Cingular,
> >get upset when I'm BS'd for months.?
>
> You can, of course, but it's counterproductive. When you yell at them,
> they're not inclined to be nice back. That's human nature. I suspect
you'd
> act the same way (or worse).
>
> >And I stand by what *I*
> >say, if an employee in c/s can't handle a pissed customer who
> >has a VALID point, then they should tag them off to someone
> >who can, instead of lying, laughing, and hanging up on them.
>
> And I stand by what I say, that being nice is far more effective than
being
> not nice.

Sure I agree. We were nice. The Office of the President were the ones who
were not nice. The "Professionals" cough cough.
>
> >You so 'shill-like' when you do that.
>
> Insults again.

I am incredulous. Or perhaps you have permission to insult because it is
your newsgroup?
>
> >**** those who don't like it, I've fought bigger companies
> >then them, names that when dropped, crack the ground, & done ok.
>
> I'm sure they are trembling.
>
> >The man who doesn't stand up against liars and con artists, those
> >big companies who screw them when it fits their needs and greed, and
> >who treat them like **** as they do it, isn't a man at all..
>
> How childish. I now understand why you were treated badly. I'd probably
have
> done the same.

Childish?
T
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>

In article <X5p0d.412638$%_6.256863@attbi_s01>,
"Turbocane" <[email protected]> wrote:

> > Insults again.
>
> I am incredulous. Or perhaps you have permission to insult because it is
> your newsgroup?

John Navas has permission to insult for the sole reason that John Navas
wants to.

He does consider this "his" newsgroup, and as such considers whatever he
says, and however he says it, to be on-topic and perfectly correct.

All hail John Navas!

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <2Tl0d.168522$mD.22437@attbi_s02> on Fri, 10 Sep 2004 17:54:06 GMT,
> "Turbocane" <[email protected]> wrote:
>
> >"John Navas" <[email protected]> wrote in message
> >news:[email protected]...
>
> >> PR and CS are entirely different, worlds apart. Work in CS and you'll
quickly
> >> find out how unpleasant it can be. Regardless, that's only one person,
not
> >> the entire company. Unless you just enjoy complaining, move on, and
talk to
> >> someone else.
> >
> >I had lots of different jobs when I was in undergraduate school that were
> >gut jobs. That is pure BS. They should be fired if they can't do the
> >job.
>
> I didn't say gut jobs (whatever that is), I said CS. You clearly lack
such
> experience, or you'd know what I was talking about. They have to put up
with
> incredible amounts of grief and frustration. Most don't last more than a
few
> months before they get fed up and quit, and finding replacements is damn
> difficult.

That is just an excuse and you don't know me you just make a lot of unfound
assumptions because for some reason you love Cingular.

T
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>